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Contabo Reviews 9,161

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and excellent performance, often highlighting the impressive uptime and scalable resources. Many people appreciate the affordable pricing, noting that it offers great value for the specifications provided. The customer service is frequently commended for being fast, helpful, and professional, with quick response times to inquiries. However, some customers were dissatisfied with the customer support, describing slow response times and generic, unhelpful answers, especially for critical issues. A few other people also felt that the pricing, while initially attractive, could increase over time, and some mentioned issues with IP addresses being on blocklists or difficulties with service activation.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the excellent support, with some... See more

Price

Customers consistently note positive experiences with price, often highlighting competitive and affordable... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt, targeted, and comprehensive... See more

Response time

Clients share positive opinions on response times, with many praising prompt, targeted, and comprehensive... See more

Staff

People report positive experiences with staff. Many customers praise the support team for being helpful,... See more

Based on these reviews

Rated 5 out of 5 stars

Cheap but good VPS offerings, good uptime/availability. Recently also took a subscription for a storage container to backup parts of my home NAS. Works great. Maybe less suitable for running gameserve... See more

Company replied

Rated 5 out of 5 stars

I like the service provided. You have to know a fair amount about linux/networking/containerization, but when you do, their offering is very competitive. I like that they keep improving on themselves... See more

Company replied

Rated 5 out of 5 stars

Contabo has been a great choice for my VPS. The cost is affordable compared to other providers, but the service is reliable: almost perfect uptime and scalable resources. When I needed help, the suppo... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a VPS from Contabo Cloud and I’m very satisfied so far. The setup was quick, performance is solid, and pricing is excellent for what you get. Everything has been running smoothly,... See more

Company replied


Company details

  1. Cloud Computing Service
  2. Business to Business Service
  3. Cloud Storage Service
  4. DNS Provider
  5. Web Hosting Company

About Contabo

Written by the company

Contabo is a leading made-in-Germany cloud services provider - starting at €4.50/month. We provide German quality servers at 11 locations in 9 key regions all around the globe.

We offer a comprehensive range of hosting and cloud services with full root access, designed to meet the unique demands of our customers:

Cloud VPS: Independent computing instances optimized for performance equipped with fast NVMe drives.
Storage VPS: Storage-optimized VPS for all data storage needs.
Cloud VDS: CPU-optimized virtual machines provisioned in minutes.
Dedicated Servers: Single-tenant bare metal servers with full control over your individual and customizable hardware configuration.
Object Storage: All-Inclusive Storage at predictable cheap monthly rates.

Since our founding in 2003, we follow 3 clear principles:
✔️ German quality with global availability
✔️ Incredible prices
✔️ Customer is king

Choose your currency (EUR, USD or GBP) and payment method (PayPal, credit card, and more).


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Make extra charge after some day when…

Make extra charge after some day when any server I use. It is very bad practice.

March 16, 2026
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Reply from Contabo

Hello,

Thank you for your feedback. I’m sorry to hear about your experience.

The reactivation fee that you are referring to is being automatically applied in case of non-payment, but there are a few ways to prevent it, for example, topping up your account balance in advance, ensure that your credit card has sufficient balance, prepay or prolong, or even request a grace period if you recognize a potential payment issue.

I’ve sent you a separate email with more details and would appreciate your reply so we can assist you further.

Best regards,
Gil Scheindling
QA Manager | Contabo Support

Rated 5 out of 5 stars

Solid service combined with the most…

Solid service combined with the most affordable servers, Contabo is recommended!!

April 8, 2026
Contabo logo

Reply from Contabo

Thank you for your feedback! It’s great to know that you’re satisfied with our service.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Service provided is appreciated

I like the service provided. You have to know a fair amount about linux/networking/containerization, but when you do, their offering is very competitive. I like that they keep improving on themselves by adding tape backup options (10-day roll back) on top of snap-shots. The firewall addition is also much appreciated as an additional security layer on top of software/iptables.
CPU might not always be the fastest on the single core, but it's plenty for my needs

April 14, 2026
Unprompted review
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Reply from Contabo

Really glad to hear that you’re having a positive experience with us. Thanks for sharing your feedback!

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Great performance

Reliable, fast, excellent uptime

April 1, 2026
Unprompted review
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Reply from Contabo

Thank you for taking the time to leave us this feedback. We’re happy to hear that things are going well for you.

Best regards,
Gil from Contabo

Rated 4 out of 5 stars

Lots of features, usually good prices.

Lots of features, usually good prices, and a great dashboard for managing everything. I haven’t had much to do with customer service, but on the few occasions I did, the experience was only so-so. So, no 5 stars. Other than that, I’m pretty satisfied—I’ve been a customer for years.

April 14, 2026
Unprompted review
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Reply from Contabo

Thank you for sharing that feedback with us. We appreciate your input, as it helps us continue improving our services. With those improvements, we will hopefully make your next experience a full 5-star one.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

The service was very good and the…

The service was very good and the attention is on point, very competitive price

April 8, 2026
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Reply from Contabo

Thanks a lot for your kind words! We're happy to have you with us and appreciate your support.

Best regards,
Gil from Contabo

Rated 4 out of 5 stars

Nice VPS

Easy, nice and good VPS

April 14, 2026
Unprompted review
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Reply from Contabo

Thank you very much for your feedback! It’s great to hear that your experience with us has been mostly positive. We’re always improving and hoping to gain your fifth star soon.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Best value VPS I've found

Been using Contabo for a while now across multiple instances and it's become a default choice. The price-to-performance ratio is hard to argue with — tried a few alternatives at higher price points and they didn't consistently outperform on the basics like uptime and stability.

Nothing flashy about the service, which is fine. It does what a VPS should do reliably, and at this price that's more than enough to keep coming back.

April 14, 2026
Unprompted review
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Reply from Contabo

Thank you so much for your great feedback! It’s really nice to hear that everything is working well for you.

Best regards,
Gil from Contabo

Rated 4 out of 5 stars

Its a great experience

Its a great experience, though the server sometimes shut down or having issue with remote desktop access. recent it went offline with no internet acess on PC. so please make sure that these technical errors should not be reoccur. thanks

April 14, 2026
Unprompted review
Contabo logo

Reply from Contabo

Thank you for sharing that feedback with us. We appreciate your input, as it helps us continue improving our services. With those improvements, we will hopefully make your next experience a full 5-star one.

Best regards,
Gil from Contabo

Rated 4 out of 5 stars

The price quality is good

The price quality ratio is good.
However, the default DNS server made my monitoring go haywire multiple times until I changed it to 1.1.1.1. Contabo also increases your price to the next tier every year or so and gives you the next tiers perk as “free upgrade”. I started with a VPS of 6 eu/month and am now at 18 eu or so.

April 14, 2026
Unprompted review
Contabo logo

Reply from Contabo

Thank you for sharing that feedback with us. We appreciate your input, as it helps us continue improving our services. With those improvements, we will hopefully make your next experience a full 5-star one.

Best regards,
Gil from Contabo

Rated 1 out of 5 stars

After being a customer with Contabo for…

Update:

Contabo responded to my review and even escalated the case to a QA Manager. However, this did not lead to any meaningful resolution.

After multiple exchanges, it became clear that the focus remained on offering upgrades or new contracts instead of addressing the core issue. No consideration was given to my situation as a long-term customer or the fact that I was previously advised to upgrade unnecessarily.

At this point, it feels more like damage control than genuine customer care.

My decision to leave stands.

After being a customer with Contabo for more than 10 years, this is the point where I’ve decided to leave.

Prices are suddenly increased by around 20%, with no consideration for long-term customers. New customers receive attractive deals, while loyal customers are simply expected to pay more. It feels like loyalty is being penalized rather than rewarded.

What makes this even more frustrating is that I was previously advised by Contabo to upgrade to a more expensive plan due to supposed server issues. Later, it turned out that this upgrade was not necessary at all. In other words, I was already paying more than needed — and now an additional price increase is added on top.

The “solutions” offered (such as upgrades or temporary add-ons) completely miss the point if you don’t need extra capacity. It feels like they are not listening to the customer, but instead pushing toward more expensive options.

Customer support is polite, but ultimately provides no real solution — only standard explanations about rising costs and AI-related demand.

For me, this makes one thing clear: loyalty is not valued here. On the contrary.

I will be moving my services to another provider where pricing actually reflects usage.

March 24, 2026
Unprompted review
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Reply from Contabo

Hello,

Thank you for your feedback. I’m sorry to hear about your experience, specifically with the price increase of some of our older VPS models.

I’ve sent you a separate email with more details and would appreciate your reply so we can assist you further.

Best regards,
Gil Scheindling
QA Manager | Contabo Support

Rated 4 out of 5 stars

Good service. Could be better

I am using contabo vps for around an year to host my personal VPN. It's been good so far. However, I am not fully satisfied with the speed I get from the VPN. I use it alone. That's why took a star away. Once my server was hacked and contabo notified me to reset it. No big deal as it's my personal VPN. I reset it and was able to keep my IP. But has to reset the VPN clients. Good service. Keep it up and keep improving.

April 14, 2026
Unprompted review
Contabo logo

Reply from Contabo

Thank you for sharing that feedback with us. We appreciate your input, as it helps us continue improving our services. With those improvements, we will hopefully make your next experience a full 5-star one.

Best regards,
Gil from Contabo

Rated 1 out of 5 stars

Server Down 5+ Days After Payment – Zero Urgent Support

I prepaid for a full year of VPS,
yet my server was disconnected due to a billing error on the provider's side.
Despite sending payment confirmation and multiple urgent messages, the server remained offline for over 5 days.

The issues:
❌ Unexpected charge for a service I had already requested to cancel
❌ Account flagged and VPS suspended due to their billing mistake
❌ No phone support or live chat for urgent cases
❌ Generic, delayed email responses while our service stayed down
❌ Critical project (educational platform) completely inaccessible
What I expected:
✅ Billing disputes resolved before suspending paid services
✅ Priority response for customers who have already paid
✅ Clear communication and a direct escalation path for emergencies

Final thoughts:
If you rely on your server for anything time-sensitive or business-critical, be aware: support responses can be slow, and billing issues may lead to immediate suspension, even when you've paid in advance. I hope they improve their urgent support process, but based on this experience,
I cannot recommend them for critical infrastructure.

April 13, 2026
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Reply from Contabo

Hello Yasir,

Thank you for taking the time to share your feedback. I’m sorry to hear about your experience. We take this seriously and are currently looking into it further.

Such billing topics are always being communicated in advance, and in case of late payments you can always request a short grace period.

In case of urgent issues, we're available during weekdays in our live-chat as well:

https://help.contabo.com/en/support/solutions/articles/103000276088-how-do-i-chat-with-contabo-customer-support-

Best regards,
Gil Scheindling
QA Manager | Contabo Support

Rated 5 out of 5 stars

Amazing

It’s not y first service from Contobo, the pricing vs spcs? It’s amazing.

April 14, 2026
Unprompted review
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Reply from Contabo

Thanks a lot for your kind words! We're happy to have you with us and appreciate your support.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Working with Contabo for us means…

Working with Contabo for us means affordable stability and no headache cloud servers

April 14, 2026
Unprompted review
Contabo logo

Reply from Contabo

Thank you for your feedback! It’s great to know that you’re satisfied with our service.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Quick service and competent people

New servers are set up in a matter of seconds, technical support is very quick and by competent people. Have been using different VPS’s for several years now and I’m very content.

April 14, 2026
Unprompted review
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Reply from Contabo

Really glad to hear that you’re having a positive experience with us. Thanks for sharing your feedback!

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

Greate Services and 0% Downtime

I have 2 of VPS since a year and the best thing i found the 0% downtime. In this time period didn't faced any issues or services flaw. Thanks for your services

April 14, 2026
Unprompted review
Contabo logo

Reply from Contabo

Thank you for taking the time to leave us this feedback. We’re happy to hear that things are going well for you.

Best regards,
Gil from Contabo

Rated 5 out of 5 stars

It works well

It works well, zero issues in over 2 years

April 14, 2025
Unprompted review
Contabo logo

Reply from Contabo

We really appreciate your review! It’s great to see that you’re enjoying our service.

Best regards,
Gil from Contabo

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