Container Team Ltd Reviews 231

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We initially spent a considerable time searching for the ideal containers but got to a point where we thought we might have to accept whatever there was available - until.....A friend recommended we c... See more

Company replied

Rated 5 out of 5 stars

They are helpful. Accommodating and friendly. 24 hour access through secure gates. Containers of a good quality and clean before you move in. The only niggle I would have is better night time li... See more

Company replied

Rated 3 out of 5 stars

Hello, Communication could have been much better with regards to the intention to commission the container within a hour or two of delivery which did not give us sufficient time to arrange for o... See more

Company replied

Rated 2 out of 5 stars

The ordering process was easy and we received our container quite quickly but there was a small hole in it. Obviously they are supposed to be watertight and rodent proof so I took some photos and co... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

The experts in container hire and sales. The UK's number one container self-storage​ operator. Refrigerated containers and trailers available nationwide. Delivering customer service that’s out of this world.


Contact info

4.1

Great

TrustScore 4 out of 5

231 reviews

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Rated 1 out of 5 stars

The worst company I have ever had the…

The worst company I have ever had the privilege to deal with, I served notice to move out but the day before I was due to clear my unit out I was confirmed as having Covid, I emailed the guy on site and said as soon as I can I’ll get down and sort it out, Ann Lister in credit control bombarded me with phone calls and email while I was very sick, she then put an over lock on it so the people I had organised to go in and clear it out couldn’t, now they are saying that I have to pay an extra months rent, if you want to be hounded and held to ransom then this is the company to use, most in compassionate company I’ve ever used. Be weary!!

September 23, 2021
Unprompted review
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Reply from Container Team Ltd

Thank you for your feedback Dean. We hope you are feeling better now and we are sorry that you feel this way about the service you have received.

We are also sorry that you felt bombarded. Our credit control process is stipulated by our professional body, the Self Storage Association UK. The purpose is to keep in contact so that you know what is going on at each step of the way. It allows us to keep communication open so that we can tailor a solution to an individual’s situation. It’s a 74 day process - we don’t just overlock a container without notification.

We understand that you’ve been through some tough times. We sympathise and we’ve tried to work with you including waiving fees that were due. We hope better times are ahead and wish you well for the future.

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Rated 5 out of 5 stars

Straight forward and very helpful

I found the whole process quick and easy, Ricky at Container Team was really helpful whilst understanding the needs of our business and the urgency of assistance to maintain our business, I would recommend Container Team and would not hesitate to use them in future.

February 6, 2020
Unprompted review
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Reply from Container Team Ltd

Thank you Cliff I'm looking forward to working with you again going forward. Ricky

Rated 5 out of 5 stars

Great Service

Great Service, easy to order with and really friendly!

Would definitely recommend!

February 6, 2020
Unprompted review
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Reply from Container Team Ltd

Thank you Leanne, glad you are pleased with our service. Ricky

Rated 5 out of 5 stars

Brilliant service

Brilliant service, competitive prices, insurance included. Really helpful and friendly!!! Would definitely recommend to anyone

January 16, 2020
Unprompted review
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Reply from Container Team Ltd

Hi Michael. Thank you for your positive review and very happy we were able to help you. I will pass on your comments to the Space Team

Rated 5 out of 5 stars

This is my second time around with the…

This is my second time around with the container team , the feedback I gave to them last year had all been completed 100% this year . The hire was officiant reliable and led to a stress free xmas.

Thank you Container Team , we will be using you again next Xmas.

Regards Mark

JWCC Family Butchers

January 11, 2020
Unprompted review
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Reply from Container Team Ltd

Hello Mark,
We are so happy to welcome you back in the future. Thank you for your kind comments which will be passed onto the team

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Rated 5 out of 5 stars

Very easy to setup and the whole team…

Very easy to setup and the whole team was very well organised, kind and helpful (even when we suddenly needed extra capacity !!)

January 10, 2020
Unprompted review
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Reply from Container Team Ltd

Hi Christine, so glad we could help you. Thank you for your kind comments which will be passed onto the team

Rated 5 out of 5 stars

Short term cheap

Short term cheap, easy to use, friendly staff And not complicated thank you! And you get a T shirt

January 9, 2020
Unprompted review
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Reply from Container Team Ltd

Hi Bertie, save the T Shirt for the better weather. Thank you for your kind comments which will be passed onto the team

Rated 5 out of 5 stars

I found both the staff and removal men…

I found both the staff and removal men helpful and efficient.

January 9, 2020
Unprompted review
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Reply from Container Team Ltd

Hi Carol, so glad we could make your storage needs as easy as possible. Thank you for your kind comments which will be passed onto the team

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Rated 5 out of 5 stars

Highly recommended

We've been using Container Team for many years now and they have always provided a great service and price, highly recommended.

January 8, 2020
Unprompted review
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Reply from Container Team Ltd

Hi Ardene, hope to see you for many years more. Thank you for your kind comments which will be passed onto the team

Rated 5 out of 5 stars

Excellent service especially staff

Excellent service especially staff. Goody bag was a nice touch

January 8, 2020
Unprompted review
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Reply from Container Team Ltd

Hi Claire, yes we think the Goody Bag is nice to pass onto customers. Thank you for your kind comments which will be passed onto the team

Rated 5 out of 5 stars

So friendly, professional and understanding

So friendly, easy to work with and a really safe environment to keep your personal belongings.

Even when things delay, they make life easy and work with you not against you. Worth every single penny, offering 100% full piece of mind. Would definitely recommend to anyone.

January 8, 2020
Unprompted review
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Reply from Container Team Ltd

Hi Guy, we all try to make life as easy as possible at stressful times so really pleased we could help. Thank you for your kind comments which will be passed onto the team

Rated 5 out of 5 stars

A very efficient service!

A very efficient service!

Friendly, helpful and delivered on time with the minimal of fuss.

I have already recommended this company to other schools.

September 25, 2019
Unprompted review
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Reply from Container Team Ltd

Hi Sam thank you for your 5 star review we really appreciate all reviews. thank you for your recommendations as well and of course we are here should you need us again.

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Rated 5 out of 5 stars

The service was very good provided by…

The service was very good provided by Ricky

September 9, 2019
Unprompted review
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Reply from Container Team Ltd

Thanks Al for the five star review and mentioning our Ricky its nice when people are mentioned by name.

Rated 5 out of 5 stars

Great service at a fairly stressful…

Great service at a fairly stressful time for us! Thank you.

September 6, 2019
Unprompted review
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Reply from Container Team Ltd

Hi Tracey thank you for your 5 star review, glad Coolio helped you out with one of his refrigerated trailers.

Rated 5 out of 5 stars

Great service!

August 27, 2019
Unprompted review
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Reply from Container Team Ltd

Many thanks for your 5 star review we are glad our trailer did the business for you. We look forward to hopefully speaking to you again on your next event.

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Rated 5 out of 5 stars

Excellent service

Great service, no complaints

August 21, 2019
Unprompted review
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Reply from Container Team Ltd

Hi Robbie many thanks for your 5 star review and for your business we hope we can help you with your next season endeavors.

Rated 5 out of 5 stars

Good customer service

Good customer service, would recommend

August 17, 2019
Unprompted review
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Reply from Container Team Ltd

Hi Mark thank you for your 5 star review i am glad you are happy with your order.

Rated 5 out of 5 stars

Always polite and helpful

Always polite and helpful, even with last minute requests!
Excellent all round service.

August 2, 2019
Unprompted review
Container Team Ltd logo

Reply from Container Team Ltd

Thank you Sharon for your review, its always nice to deal with you and of course we are here whenever you need us.

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