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Contraception Direct Reviews 325

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TrustScore 5 out of 5

4.9

Pharmacy
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Review summary

Created with AI, based on recent reviews

Considering 308 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease, efficiency, and convenience, highlighting how simple it is to obtain prescriptions and have them delivered directly to their door. Many appreciate the quick process, often receiving their medication within a few days of a phone consultation. The staff is frequently described as lovely, helpful, understanding, and professional, making the user experience pleasant and stress-free. Some people also felt that the delivery service was quick and discreet. However, a few other people also felt that there were occasional delays in receiving their prescription, even after being told it would arrive by a certain date.

What people talk about most

Service

Users describe positive interactions with service. Customers consistently praise the service as amazing,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed and efficiency,... See more

Staff

Consumers consistently express satisfaction with the staff, highlighting their helpfulness and understanding.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as quick, easy, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently mention helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent... See more

Rated 5 out of 5 stars

Easy and efficient process, been using this company for my mixed pill for a good while, and never had any issues! completely free, fast delivery and only have to make a quick 5 minute call, provide he... See more

Rated 5 out of 5 stars

They are great, so easy and convenient, delivered right to your door, everyone I've spoke to on the phone have been lovely and I felt safe and in good hands. However it would be great if it got delive... See more

Rated 5 out of 5 stars

Quick and easy service, I completed the form and arranged a call for when it suited me. Just a few questions and it was confirmed my chosen contraceptive would be on its way. It’s made things so much... See more

Company details

  1. Pharmacy

Written by the company

Contraception Direct is a professional and reliable online NHS-funded service offering free, convenient access to contraceptive pills. We specialize in providing repeat prescriptions and initiating new users on oral contraception, ensuring a seamless process for individuals in England. With no cost for consultations, medication, or delivery, the service is accessible and designed to meet your needs. This is an online-only service, meaning you can access consultations and prescriptions from the comfort of your home. Our team of qualified clinicians operates under a Patient Group Direction (PGD), allowing us to safely assess and prescribe contraception without requiring a GP prescription. During the consultation, our clinicians evaluate your medical history, and in some cases, an up-to-date blood pressure reading may be required. Calls are scheduled within your chosen one-hour slot for flexibility and convenience. Once approved, your medication is discreetly delivered to your address within 24–48 hours in discreet packaging. We are based at Orford Pharmacy, a UK-registered pharmacy, and adhere to NHS and General Pharmaceutical Council (GPhC) guidelines. Choose Contraception Direct for a safe, efficient, and entirely online contraception service you can trust.

Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Service

I totally love this company. I take the pill and they always delivered to me on time. I’m also very selective when it comes to brands and they made sure to issue a 6month supply of Lovima a brand pill I’m most comfortable with. This is my second time using them and again I have no complaints. Thank you guys for helping me stay with TEAM NO KIDS 😂❤️

January 13, 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service! Completely saved me when my GP decided they wouldn’t prescribe my medication anymore just before I went away. Thankfully after one short phone call confirming my details I got sent a 6 month supply to the address I was staying at within a few days. So grateful! Will definitely keep using this service, especially as a freelancer always staying away from home.

January 13, 2026
Rated 4 out of 5 stars

It was so quick and easy

It was so quick and easy, I thought it would be a long process of back and forth calls but it was one call with a super nice lady called Katie and she sorted it all out, all I had to do was answer so quick easy questions and she sent me them by the following week. I definitely recommend

January 8, 2026

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