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Contractor Training Center Reviews 471

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 409 reviews, reviewers had a great experience with this company. Customers frequently highlight the helpfulness and efficiency of the staff, with many appreciating the personalized support they received. The user experience is often described as smooth and straightforward, with easy access to courses and prompt availability. Many found the course content informative, well-organized, and effective in preparing them for exams, with some passing on their first attempt. However, some people were dissatisfied with certain aspects of the product and website, encountering initial access issues or difficulties finding courses on their dashboard. There were also concerns about the quality of some course instructors, with reports of off-topic discussions and a lack of relevant content. A few customers also noted poor print quality in manuals or felt that practice materials did not adequately prepare them for actual tests.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting easy registration, straightforward... See more

Product

Consumers find product to be ambiguous, with some reviewers expressing satisfaction with the study materials,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and... See more

Website

Customers consistently note ambiguous experiences with the website, with some praising its simple,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Price and product are a great value. The information was detailed and thoroughly presented. More options on material covered would be nice. Focused presentations throughout that match the PowerPoin... See more

Company replied

Rated 4 out of 5 stars

Nothing. I just got started. You are way too early with this request. I will be working on studying during the next week or two. So far, good ideas. I don't like that the starting video didn't explain... See more

Company replied

Rated 4 out of 5 stars

I did encounter a few initial issues with access. I didn’t receive the course link right away and only gained entry after creating an account on the main portal and they emailed me an access link. Onc... See more

Company replied

Rated 4 out of 5 stars

Good Experience could only be better if they submitted course hours directly to the Licensing Board and never got to speak to a representative when I called with a question 3 times but, they answered... See more

Company replied


Company details

  1. #48 of 57 best companies in Career and Education Provider

Written by the company

With more than 30 years of experience, Contractor Training Center (CTC) has helped over 60,000 professionals from coast to coast in construction, electrical, plumbing, HVAC, and more achieve their licensing goals. With self-paced online courses and livestream classes, we have the format to fit your learning style and schedule. In addition to exam prep, we provide application assistance to help you navigate the licensing process, continuing education to keep your credentials current, and business coaching services to support your long-term growth and success in the industry. Our mission is simple: to equip you with the tools, knowledge, and confidence to pass your exams and build a thriving career.

Access-Until-You-Pass Guarantee

Because Passing Is the Only Outcome.

We’re all in on your success. If you don’t pass your exam on the first try, we’ll extend your course access and provide extra support to help you prepare for the next attempt—at no additional cost!

Contact info

4.0

Great

TrustScore 4 out of 5

471 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

This book helpeded out a lot.

This book helpeded out a lot.

April 13, 2026
Contractor Training Center logo

Reply from Contractor Training Center

Thank you so much for the 5-star review! We’re truly grateful you took the time to share your feedback, and we’re thrilled to hear our book was helpful to you. It means a lot to know you had a positive experience—thank you again for your support! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

A Pleasant Experience

What made my experience pleasant was the ease of access and how informative this was!

April 13, 2026
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Reply from Contractor Training Center

Thank you for the five-star review! We’re glad the platform was easy to access and that you found the course informative. If you ever need additional resources or have questions as you continue, please reach out at support@contractortrainingcenter.com or 888-585-7350.

—Contractor Training Center

Rated 5 out of 5 stars

A pretty good system for getting me…

A pretty good system for getting me logged in and set up. The classes were straightforward. Looking forward to finishing thank you, Cliff.

April 13, 2026
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Reply from Contractor Training Center

Thank you for the five-star review! We’re glad the login/setup process was smooth and that the classes have been straightforward. We’re looking forward to seeing you finish strong—if any questions come up along the way, reach us at support@contractortrainingcenter.com or 888-585-7350.

—Contractor Training Center

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. All my questions were answered. Quality product. Delivery of materials was FAST!

April 17, 2026
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Reply from Contractor Training Center

Thank you for the five-star review! We’re glad all of your questions were answered, you were happy with the quality of the materials, and that everything arrived quickly. If you need anything as you work through the course or prepare for your exam, please reach out at support@contractortrainingcenter.com or 888-585-7350. We appreciate your trust and look forward to helping again.

—Contractor Training Center

Rated 4 out of 5 stars
Contractor Training Center logo

Reply from Contractor Training Center

Thank you for taking the time to leave a 4-star review! We’re really happy to hear that everything shipped quickly and made it to you without delays—that’s always a top priority for us. Thanks again for your order and for supporting our business—we hope to serve you again soon! If you need anything at all or have questions down the road, give us a call at 888-858-7350. We’re here for you! You can also email us at support@contractortrainingcenter.com

Rated 5 out of 5 stars

Easy navigation

Easy navigation, great information!

April 15, 2026
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Reply from Contractor Training Center

Thank you so much for the 5-star review! We’re really happy to hear that you found the CE class easy to navigate and that the information was helpful. We truly appreciate you taking the time to share your feedback, and we’re glad the course delivered a great experience. Thanks again, and we look forward to supporting you with your next CE class! If you have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Easy acces and was able to complete in…

Easy acces and was able to complete in a timely manner.

April 14, 2026
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Reply from Contractor Training Center

Thanks so much for the 5-star review! We’re really happy to hear everything was easy to access and that you were able to get through the course pretty quickly without any issues. We know your time matters, so it’s great to hear the process felt smooth from start to finish. We truly appreciate you choosing us, and we’ll be here anytime you need CE again. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 4 out of 5 stars

Was helped to fine the best CE class…

Was helped to fine the best CE class for me.

April 8, 2026
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Reply from Contractor Training Center

Thanks for the 4-star review! We’re really glad our team was able to help you find the CE class that was the best fit for you. We know everyone’s requirements can be a little different, so we’re happy you didn’t have to sort through it all alone. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Simple

Simple, Easy, and exactly what I needed.

April 5, 2026
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Reply from Contractor Training Center

Thanks so much for the 5-star review! We’re really glad the course was simple to use, easy to get through, and gave you exactly what you needed without any extra hassle. We appreciate you choosing us, and we’ll be here whenever you need CE again. If you need anything at all or have questions down the road, give us a call at 888-858-7350. We’re here for you! You can also email us at support@contractortrainingcenter.com

Rated 5 out of 5 stars
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Reply from Contractor Training Center

Thanks so much for the 5-star review! We’re really happy to hear the website was easy to use and navigate—that’s exactly what we’re aiming for. If you ever have questions while you’re taking a course or need help finding what you need, just reach out. We appreciate you choosing us! You can reach us at support@contractortrainingcenter.com or 888-858-7350.

Rated 5 out of 5 stars

Purchasing the course material was easy.

Purchasing the course material was easy and I liked the package deal.

April 7, 2026
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Reply from Contractor Training Center

Thanks for the 5-star review! Glad everything was easy to purchase and that the package deal worked well for you. If you ever need help picking your next bundle or have any questions while you’re going through the material, just let us know. You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Easy to Navigate Site

This is my second or third time obtaining my continuing ed. for my license. Valuable content and reported to the state in a timely manner. Highly recommend.

April 8, 2026
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Reply from Contractor Training Center

Thanks so much for the 5-star review—and for coming back to us again for your CE. Really glad you found the site easy to use and the content worth your time. And totally agree getting everything reported to the state quickly is a big deal, so we’re happy that part went smoothly for you. Appreciate the recommendation, and we’ll be here next time you’re up for renewal. support@contractortrainingcenter.com or 888-858-7350

Rated 5 out of 5 stars

Really good

April 7, 2026
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Reply from Contractor Training Center

Thank you so much for the 5-star review—and thank you for completing your continuing education hours with us. We really appreciate you taking the time to leave feedback and we're glad you thought the course was good. We work hard to make our continuing education courses clear, helpful, and worth your time. If there’s anything you’d like to see included in our classes, please let us know. We’d love to have you back for your next round of CE hours. If you need assistance in the future, please feel free to call us at 888-858-7350 or email us at support@contractortrainingcenter.com. We’re always happy to help.

Rated 5 out of 5 stars

Theresa was amazing!!!

April 10, 2026
Unprompted review
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Reply from Contractor Training Center

Thank you so much for the 5 stars! Customer service is really important to us. We want students to feel comfortable reaching out anytime, always know what’s happening, and feel truly supported, never like you’re just another transaction. I do my best to communicate clearly, respond quickly, and keep everything as smooth as possible. I’m so glad you had a great experience, and it was a pleasure helping you. If you ever need anything down the road, please reach out—I’m always here. 888-858-7350 / support@contractortrainingcenter.com

Rated 5 out of 5 stars

Streamlined process

Excellent professional licensed commercial contractor CE process

April 5, 2026
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Reply from Contractor Training Center

Thanks for the 5-star review! We really appreciate you taking the time to share this, and especially for choosing to do your CE hours with us. It’s great to hear the process felt streamlined and professional. If you ever have questions, need help with your next renewal, or want a recommendation on what to take next, just reach out. Thanks again for trusting us with your continuing education! You can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

100% Recommend!

I have used this training material for multiple test now and have passed all on the first try. The most recent test was a very challenging test with an extremely low first time pass rate. This site helped me pass on the first try.

February 4, 2026
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Reply from Contractor Training Center

Thank you for the 5-star review and the strong recommendation! We’re glad to hear our training materials have helped you pass multiple exams on your first try—especially on your most recent test, knowing how challenging it is and how low the first-time pass rate can be. Congratulations on another first-attempt pass, and we appreciate you trusting us as part of your prep. If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 5 out of 5 stars

Hassle free and easy to understand.

Hassle free and easy to understand.

April 6, 2026
Contractor Training Center logo

Reply from Contractor Training Center

Thank you so much for the 5-star review! We truly appreciate you taking the time to share your experience. We’re really happy to hear everything was hassle-free and easy to understand—that’s exactly what we aim for. If there’s ever anything you need, whether it’s a quick question or help with the next step, please don’t hesitate to reach out. Thanks again for your support! You can reach us at support@contractortrainingcenter.com or 888-858-7350.

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate

April 6, 2026
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Reply from Contractor Training Center

Thank you so much for the 5-star review! We really appreciate you taking the time to share that it was very easy to navigate. Creating a clean, straightforward experience—where you can quickly find what you need without extra steps—is one of our top priorities, so it means a lot to hear that it’s working well for you. Thanks again for your support! Should you need any assistance at any time, don’t hesitate to reach out at 888-858-7350 or support@contractortrainingcenter.com. Our team is ready to help!

Rated 5 out of 5 stars

Affordable and super easy to navigate

Affordable and super easy to navigate. The response time and course accessibility have been excellent across the board, allowing me to focus more time on running my business while staying on top of the continuing education requirements for my license. Highly recommend.

April 10, 2026
Contractor Training Center logo

Reply from Contractor Training Center

Thanks so much for the 5-star review! We’re happy to hear you found the platform affordable and easy to navigate, and that response times and course access have been consistently excellent. It means a lot that we can help you stay on top of your continuing education requirements while keeping your focus on running your business. We truly appreciate the recommendation! If you need anything in the future or have any questions, you can reach us at support@contractortrainingcenter.com or 888-858-7350. We are always here to help!

Rated 1 out of 5 stars

I gave thousands to this lukewarm company

I purchased multiple book set and multiple courses from them. Every step of the way was a nightmare.

Every course I have taken from them has been out of date. You can see the comment from months and months ago where people are commenting corrections that need to be made. They are either ignored or acknowledged, but nothing is done.

My first set of books came in batches with the second batch coming late, but they didn’t communicate about this at all.

My next set came with only some of them highlighted and others tabbed. All were supposed to be highlighted and tabbed.

Not to mention that I was directly lied to on multiple occasions about some of their other offerings.

April 10, 2026
Unprompted review
Contractor Training Center logo

Reply from Contractor Training Center

Thanks for taking the time to share this. We’re truly sorry to hear your experience felt frustrating and disappointing—especially after investing in multiple book sets and courses.

We never want anyone to feel left in the dark on shipping updates, confused about what’s included in an order (like highlighting/tabbing), or stuck using content that doesn’t match current information. We also take feedback about communication and expectations around offerings seriously.

Regarding shipping: in some cases, due to our suppliers, certain books may be on backorder. When that happens, we notify customers by email, and we ship out all available books right away so you can begin studying. Any backordered items are then sent as soon as they arrive at our warehouse.

If you’re open to it, we’d like to look into your specific orders and course enrollments so we can better understand what happened and see what options may be available to help. Please reach out to us at support@contractortrainingcenter.com with your name and order number(s) (and any details you can share), and our team will review it promptly.

We appreciate you bringing this to our attention.

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