ContraWeb 

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Rated 1 out of 5 stars

Not a great experience

Not a great experience. I bought an 8.50 VPS with these guys when they were doing a special, which I couldn't install an OS on as it kept getting stuck at boot. Support was initially helpful until they suddenly stopped responding, and after waiting a week I bumped the ticket, and then when I went to check it the day after, it had been deleted - so it seemed from my point of view that they were deleting tickets instead of replying to them. I then put in another ticket, which was also deleted, and then another, which received the same treatment. The next day my VPS would not show up on the panel, which was quite shocking. My account was then deleted. All the while radio silence was maintained when I contacted them about all of this.

In the end, I had to claim my money back from my credit card provider. Stay away!

March 28, 2020
Unprompted review
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Rated 1 out of 5 stars

Deleted yearly service a couple of months after purchase!

Total scam of a company. They posted an offer with yearly vps service on Low End Talk, and then after collecting $$$ of hundred of members ther for yearly vps, they just disable all accounts and deleted the vps (so they did to mine)! Thievs...

UPDATE: Not only they are thieves, but they also reported my review to trustpilot claiming "they don't believe I've had a genuine buying or service experience"!!! They only do care about reputation but they scammed hundreds of people (look at Low End Talk). Of course, I provided evidence to Trustpilot and I hope this company closes and the owners do have penalties from the authorities for not honoring what they have been paid for.

April 28, 2017
Rated 1 out of 5 stars

Not an honest company - Bad Service!!!

It started all well - bought a VPS for a year for 8.5 euro - good deal. Support went above and beyond to accommodate my request for a custom ISO. All of a sudden they cancelled my service - not just cancelled, wiped it off the book like it never existed. Support doesn't respond anymore, my VPS and all data is gone. Imagine that happening to a production server where a decent site is hosted and you forgot to backup?
Just one word - stay away from these crooks and untrustful individuals.
PayPal claim is in the works and this review will be posted on every outlet I manage to find for Contraweb. Nice work, guys - kudos for the good job you've done!!!

P.S. Now they see to try to clear their name but they have deleted all customer data and are actively trying to report bad reviews. Thankfully, I have all the releveant information and receipts to prove BAD service.
You say - provide customer details? You know damn well what went wrong - you deleted probably hundred VPS which you missold! I've posted 4 separate tickets for my deleted VPS to which you have NOT responded, just conveniently ignored. I'm so happy I used PayPal when paying so at least I have some level of security with these crooks. Case won - got my money back. The review stays though - STAY AWAY FROM CONTRAWEB!!!

April 26, 2017
Rated 1 out of 5 stars

Scam

Scam, Terminated my server after about 1 Month. Refund through paypal

April 26, 2017
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Rated 1 out of 5 stars

scam

disabled my service after 2 months also removed my support ticket. disputed with paypal. Also they are falsely flagging bad reviews.

April 18, 2017
Rated 1 out of 5 stars

VPS services get terminated without any …

VPS services get terminated without any notice and no reply to tickets.

Update 29-April: PayPal concluded the investigation into our case and have decided in our favor so we are lucky we paid with PayPal now it looks like Contraweb are not accepting PayPal anymore!. It looks like every time someone leaves a negative review here they receive a few positive ones!!. Are the positive reviews coming from the company themselves and not from customers??????

April 18, 2017
Rated 1 out of 5 stars

Absolute scam

Absolute scam: Sold a VPS at 8.50, invoiced 9,05 for it and after two weeks closed the service. This happened to many customers at the same time. They have not responded to tickets.

April 3, 2017
ContraWeb logo

Reply from ContraWeb

I'm sorry that u are having issues with our services. Can u please open a ticket so we can see what happened.

We calculate transanction fees to our customers, that's why the price is different. I can refund u the transanction fees because u didn't know this.

Looking forward to your ticket.

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