cooltrendygifts.com Reviews 

163
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Do not order from this company. My order was delayed due to the pandemic in 2020 and they refused to fulfill the order because my claim was outside the 30 day window. Worst customer service ever - sup... See more

Rated 1 out of 5 stars

Looks like I'm playing the same game as many others here. Ordered a shirt May 13th and haven't seen or heard anything other than it's processing. I highly doubt it since that's the same message that... See more

Rated 1 out of 5 stars

I ordered my gifts in early May, anticipatingdelivery in plenty of time for Father's Day. They have just now arrived, 7 weeks post order. Even with COVID impacts this is very excessive. I will never o... See more

Rated 1 out of 5 stars

Would give 0 if I could, for same reason as others noted. 2 months, no product, even with Covid that is excessive. Phone number just has recorded message, reply via email is generic/automated. Only... See more

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1.3

Bad

TrustScore 1.5 out of 5

163 reviews

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1.3

All reviews

(163)

1 review in the last 12 months

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Rated 1 out of 5 stars

Don’t buy from here

I ordered a shirt for Fathers Day at the beginning of May and I still have not received it and it says it’s still “processing” and that it can’t be cancelled bc they have already made a shipping label for it. If the shipping label is already made then ship the shirt! Don’t buy from here!

June 21, 2020
Unprompted review
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Rated 1 out of 5 stars

Terrible

Terrible, also ordered for Father’s Day, been weeks and nothing, can’t easily cancel order - just want a refund.

June 21, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered shirts for Father's Day and…

I ordered shirts for Father's Day and still haven't received them! Ad said, order by June 14th and receive by Father's Day! I think I got screwed! Should have read the reviews before I ordered! Won't be ordering from them again! False advertising!!!!

June 21, 2020
Unprompted review
Rated 3 out of 5 stars

Excessive delay in processing

I have yet to receive my order. My review is due to poor processing and shipping times. I did read the updated delayed shipping policy due to covid. Site reads delay of processing and orders will ship in 5-20 days. At current writing its been 28 days and items have not shipped yet. I am understanding of delays but feel this is in excess. Please beware of at least a 30 day process time prior to shipping before ordering in 2020.

Update: within 2 hours of this review post, I received an email the tshirts processed. They arrived in mailbox 10 days later. They are just as pictured and good quality. 38 days total from order to receive.

June 21, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered a t Shirt a month ago for…

I ordered a t Shirt a month ago for Father's Day. Won't be here in time and haven't received a single update since I placed the order. The order status has said "printing" for weeks. How long does it take to print a t Shirt? What a disappointment.

June 20, 2020
Unprompted review
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Rated 1 out of 5 stars

I wholeheartedly agree with the other…

I wholeheartedly agree with the other negative reviews!! This company is a scam!! I have been waiting forever to receive a tee shirt ordered for Father’s Day and have not received it yet. Their customer service is basically nonexistent! I also do not trust the positive reviews on here regarding the company. Buyer beware!

June 19, 2020
Unprompted review
Rated 1 out of 5 stars

They do not ship goods

They do not ship goods, continue to say that product is shipping in 5 days. i finally gave up after over a month and reported to PayPal as i could not cancel or get a real person to talk to me or respond to any inquiry. Companies like this is why paying with PayPal is great if the company doesn't delivery or fails to response PayPal will refund my payment directly from the vendor!

June 19, 2020
Unprompted review
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Rated 1 out of 5 stars

SCAM ARTISTS

SCAM ARTISTS. Do NOT buy anything from them. They never ship. They won't refund. They won't get back to you.

June 18, 2020
Unprompted review
Rated 1 out of 5 stars

I share the same sentiment with a lot…

I share the same sentiment with a lot of reviewers. I had emailed the company and received a generic automated response. I responded with fury in my email and now "Mary" responded to me. I gave the company ample time to be able to receive the 1 shirt I ordered by Father's Day. COVID is their excuse! I ordered from other companies and received the item way more quickly. To have an order "processing" or "printing" for 3 weeks is not acceptable at all. Poor communication and poor business skills from them. Will not order from them ever again. Maybe that's what I get from ordering something from Instagram.

June 18, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. ordered product in April, never received, filed aa claim twice with no resolution.
No way to speak to anyone
STAY CLEAR>>>>>>>>>>>

June 17, 2020
Unprompted review
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Rated 1 out of 5 stars

Poor customer service!

I ordered a shirt that when received, had an extra phrase on it. The online picture did not have this on it. I wanted to return the shirt, but was given the run-around with two separate claims. It is impossible to speak with a real person. Bad customer service!!

June 17, 2020
Unprompted review
Rated 1 out of 5 stars

Very unsatisfied with this company

Very unsatisfied with this company! I ordered in June 6th and they said my order would arrive before Fathers Day. Now when I check my order, it still says printing and 15-20 business days! Are you kidding me?!?! They are blaming Covid. I would obviously not have ordered if this were the case. Never again!

June 17, 2020
Unprompted review
Rated 1 out of 5 stars

Waste of money

Ordered may 9th, still sitting in warehouse June 16. Awesome. 25 business days and 39 days total and waiting. I tried canceling 2 days after ordering after I saw my credit card charge for us dollars not Canadian as it said no where when ordering it was us dollars so my 2 father's day shirts are a ridiculous waste of money that won't even arrive in time. They refused to cancel order saying it was already in printing.
I will never order or recommend this company ever.
There is no way it needs to take well over a month even with covid delays. I've ordered several other items during the last few months that come within days to a few weeks tops.
DO NOT ORDER, save yourself the scam

June 16, 2020
Unprompted review
Rated 1 out of 5 stars

BS company ??

3 weeks into waiting for my order . I have no shirt and i cant get a response from Customer Service. Never again.

June 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Great shirt and received in plenty of time!

I ordered a shirt for Father’s Day. I received it two weeks before the holiday and it looks great!! Would definitely order again! Shipping did take a while but plan accordingly and it will be available in time!

June 13, 2020
Unprompted review

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