Coppergate Clinic Reviews 

2,084
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I would like to thank Mr West& team ever so much for being so lovely and dedicated. Still early days but it’s all already exceeded my expectations and I can’t stop smiling to be ‘back’😁💃🥳 Mr W... See more

Company replied

Rated 5 out of 5 stars

I underwent upper blepharoplasty with Ciara Bowers six weeks ago, and I couldn't be happier with the experience. The clinic itself was beautiful, spotless, and welcoming. The entire staff made me fe... See more

Company replied

Rated 5 out of 5 stars

Fantastic! I did a lot of research and travelled from North Wales to Coppergate for my treatment. It was absolutely worth it. My surgeon, Mr Bhat, was brilliant and I am over the moon with my results.... See more

Company replied

Rated 5 out of 5 stars

I recently had Upper Bleph with Miss Ciarstan McArdle and I can honestly say I highly recommend Coppergate clinic, from the moment you walk in the door reception staff greet you so kindly and consider... See more

Company replied

Company details

  1. Plastic Surgery Clinic
  2. Hand Surgeon
  3. Medical Clinic
  4. Orthopedic Surgeon
  5. Plastic Surgeon
  6. Skin Care Clinic

Written by the company

We would like to extend a very warm welcome to Coppergate Clinic, your go-to Clinic for Plastic Surgery and Advanced Aesthetics in the heart of York. Formerly face etc... medispa, we have since rebranded to reflect our updated procedure and services menu. We still retain many of our face and body treatments with our wonderful team of Aesthetic Therapists, whilst expanding the surgical repertoire. As you will see from our surgical treatment menu, we are now offering an extended plastic surgery service encompassing breast, abdomen, body and face procedures under twilight and general anaesthetic. Patients can be assured of the continued expertise and exceptional treatment results on which the clinic has built it's reputation- delivered by the team of industry-leading surgeons, doctors, nurses and aestheticians they have come to trust. We would like to take the opportunity to thank you for your continued loyalty and support and look forward to welcoming you to the your go-to cosmetic surgery in York very soon. Please do not hesitate to contact us to arrange your complimentary consultation and find out more about our comprehensive range of services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,084)

114 reviews in the last 12 months

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Rated 5 out of 5 stars

Welcoming reception staff

Welcoming reception staff, lovely reception area
Detailed explanation given by the consultant. Very friendly but thorough and professional in all aspects

April 28, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Andrew. Thank you for your kind review. We're so glad to hear you felt welcomed by our reception team and that you had a positive experience with the consultant. Providing a friendly yet professional environment is something we strive for, and it’s great to know we achieved that for you. We look forward to seeing you again! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

CO2 laser and previous upper blephroplasty.…

I have had an upper bleph previously under the c/o Dr N Rhodes in 2022 and I was very pleased with the outcome.
Trusting his professional judgement, I have just had CO2 laser resurfacing for skin tightening and in hope that I might get some improvement in the appearance of small malar bags. In view of my age , it made sense to engage in full face and neck resurfacing. This treatment requires a period of time off work as induces swelling to the face . However, I am trusting the process and I feel confident that this will have a positive impact on my wellbeing .
Mr Rhodes and his team, anaesthetist, pre and post treatment nurses and staff in theatre all caring and made me feel at ease .
A positive experience so far .
Clare ( aged 54) .

April 28, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear Clare,Thank you so much for taking the time to share your experience with us. We're truly grateful for your kind words and delighted to hear that you felt well cared for throughout your treatment journey.

It’s wonderful to know that you were pleased with the outcome of your previous procedure, and we’re honoured that you chose to place your trust in Mr Rhodes and the team once again for your CO2 laser resurfacing. Your thoughtful acknowledgment of our clinical and support staff means a great deal. Everyone involved strives to ensure a safe, comfortable, and positive experience for our patients.

We understand the recovery period can be a commitment, and we appreciate your patience and trust in the process. We're confident you’ll begin to see the benefits as your healing progresses, and we’re here to support you every step of the way.

Wishing you continued improvement and wellness. Thank you again for trusting us with your care. Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Eyes

Had my review today 8 weeks after Blepharoplasty. Very pleased with the results & healing process. I highly recommend the Coppergate clinic & especially my surgeon James Smith.

April 28, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Fleur. Thank you for sharing your feedback following your review! We're so pleased to hear that you're happy with your results and the healing process after your blepharoplasty. It’s always rewarding to know that our patients feel confident and satisfied with their care. We'll be sure to pass along your kind words to Mr. James Smith and the entire team at Coppergate Clinic. Your recommendation means a great deal to us. Wishing you continued confidence and happiness with your results! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Amazing surgeon. Amazing clinic!

From booking my consultation, everyone i have encountered at Coppergate have been the loveliest, most welcoming professionals. I have just had my surgery yesterday and I am so happy. From arriving yesterday everyone was so caring, reassuring and made the whole process so much less daunting. Ciarstan McArdle completed my surgery and I am so happy with my results and cannot wait for the next few months when everything is completely healed. I would 100% recommend this surgery to anyone considering.

April 25, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Paige. Thank you so much for your lovely review! We're absolutely delighted to hear that you felt welcomed, cared for, and reassured throughout your journey with us. It’s wonderful to know you’re already happy with your results, and we’re so excited for you to see the final outcome as everything heals. We’ll be sure to pass your kind words on to Miss Ciarstan McArdle and the rest of the team. Thank you again for your recommendation - it truly means the world to us! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Fantastic service..nothing to much…

Fantastic service..nothing to much trouble..100% recommend

April 24, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Deecee. Thank you so much for your kind words! We're thrilled to hear you had a great experience and really appreciate your recommendation. It means a lot to our team to know we made a positive difference. Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

As usual a great experience for…

As usual a great experience for Profhilo with Jo! Thank you.

April 24, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Kathryn. Thank you so much for your lovely feedback. We're so pleased to hear you had another great experience with Jo for your Profhilo treatment. We’ll be sure to pass on your thanks, she’ll be delighted! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Always professional in immaculate…

Always professional in immaculate surroundings

April 22, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Gill. Thank you for your kind words! We're delighted to hear that you appreciate our professionalism and clinic environment, maintaining high standards for our patients is so important to us. We look forward to welcoming you again soon! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

As always thank you!

As always thank you!

April 17, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Sinead. Thank you for your review. We really appreciate your continued support and always love seeing you at the clinic. We're looking forward to welcoming you back into the clinic soon. Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

I rang coppergate with my concerns re a…

I rang coppergate with my concerns re a recent op. They kept me informed and rang me back asap. An appointment was made for the next day and the problem was resolved quickly and efficiently. Friendly but professional atmosphere in the clinic. Great experience 😀

April 17, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Patricia. Thank you for taking the time to leave such a lovely review. We're so glad we were able to address your concerns quickly and that you felt supported throughout. It's great to hear you had a positive experience with our team and your kind words mean a lot to us! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Fantastic experience at the Coppergate

Fantastic experience at the Coppergate Clinic. I had a Breast augmentation and from start to finish the staff have been very professional, ensured I have all the necessary information and expressed care and compassion. The clinic is amazing.

April 15, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Jamie. Thank you so much for your kind words. We're absolutely delighted to hear that you had a fantastic experience with us. Providing professional care, clear information, and compassionate support is always our priority, and we’re so glad it made a positive impact on your journey. We’re thrilled with your results and look forward to supporting you through the rest of your recovery! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Great experience as always.

Great experience as always. Staff are brilliant.

April 15, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, GP. Thank you so much for your continued support and kind words. We’re so glad to hear that you’ve had another great experience with us. Our team will be thrilled to hear your feedback. We look forward to welcoming you again soon! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Upper blepharoplasty at Coppergate Clinic

I had my upper blepharoplasty last week with James Smith at the Coppergate Clinic York. The procedure went smoothly, and even though it’s early days, I can already see a huge difference. My eyes look more open, refreshed, yet totally natural. I’m so happy with the result so far. All the staff at Coppergate Clinic have impressed me, especially my surgeon James, and his assistant Nikki who were both kind and professional during my surgery and made me feel very much at ease. Thank you for making me feel so much better about myself, I shall definitely be returning in the future.

April 7, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Natsbee. Thank you so much for your wonderful review! We’re so pleased to hear that your experience with us, from the procedure to the care you received, was positive. It’s fantastic that you’re already seeing such great results and that you felt at ease throughout your journey. We’ll be sure to pass on your kind words to Mr James Smith, Nikki, and the rest of the team. We’re excited to support you as you continue to heal and look forward to welcoming you back in the future! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Blepharoplasty (upper eyelids)

All staff are so friendly, professional, and made me feel at ease throughout my time there. The clinic itself is beautiful and absolutely spotless. I was made to feel so relaxed throughout my surgery, and actually felt like I could have nodded off at one point. I am soooo happy with my results and cannot recommend Coppergate Clinic highly enough.

April 4, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Dawn. Thank you so much for your kind and thoughtful review. We’re thrilled to hear that you felt at ease throughout your experience and that our team helped you feel relaxed, even during your surgery. It’s fantastic to know that you’re happy with your results, and we truly appreciate your high recommendation. Your feedback means the world to us, and we look forward to welcoming you back to the clinic in the future! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Upper bleph and lip lift

I had Upper bleph and later a lip lift with amazing consultant Ciara Bowers . She is so calm and professional and an absolute delight.
My surgery results are perfect and the clinic is beautiful with a lovely vibe.
Every one is very kind and I would highly recommend Coppergate Clinic

April 10, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Dawn. Thank you so much for your kind words and wonderful feedback. We’re delighted to hear that you had such a positive experience with Ms Ciara Bowers and that you're so pleased with the results of your procedures. Ms Bowers and the entire team at Coppergate Clinic are dedicated to providing the highest level of care, and it’s lovely to know that this was reflected throughout your journey with us. We're also thrilled that you enjoyed the atmosphere of the clinic and felt well cared for by our team. Your recommendation truly means a lot to us. Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Professional and effective consultation.

Professional and effective consultation with an highly skilled consultant. All issues addressed in detail with a thorough approach.
Confident in a great outcome and looking forward to the final step. Mr Nick Rhodes’s expertise is based on years of experience and constant engagements with up to date advancements in his field rendering him one of the best plastic surgeons.

April 11, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Alina. Thank you for taking the time to share your experience with us. We’re so pleased to hear that your consultation with Mr Nick Rhodes was both professional and reassuring. His commitment to providing detailed, thorough care and staying at the forefront of advancements in the field is something we’re very proud of. It’s wonderful to know that you feel confident moving forward, and we’re honoured to be supporting you through each step of your journey. We truly appreciate your kind words and recognition of Mr Rhodes’s expertise. Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Stich removal

I had my stiches removed by Mr Bhat after my initial surgery with Mr Smith.
The process was quick and easy and the scars on my eyes look to be healing really smoothly and in some areas already faded.
Amazing service from the team again.

April 11, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Beckie. Thank you for your lovely feedback. We're so pleased to hear that your experience with Mr Bhat for your stitch removal was smooth and straightforward, and that your healing process is progressing so well. It’s always wonderful to hear when patients are happy with both their results and the care they’ve received. We’ll be sure to pass on your kind words to both Mr Bhat and Mr Smith, as well as the rest of the team. Your continued trust in our clinic means a great deal to us. Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Lower eye surgery consultation

Calm, relaxed environment. Made me feel welcome. Answered all my questions (and more). Very professional.

April 10, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Alison. We really appreciate you taking the time to share your feedback. We’re delighted to hear that you felt welcomed and at ease during your visit, and that all your questions were thoroughly answered. Creating a calm, professional environment where patients feel supported is something we truly value, so it’s lovely to know this came across in your experience. Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

A very satisfactory experience …

From start to finish all staff were most friendly and reassuring. The procedure was fully explained to me and conducted without any problems: recovery was enhanced by the advice and instruction received, to produce a most satisfactory outcome which I am delighted with. Thoroughly recommend Coppergate to any prospective client.

April 10, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Margaret. Thank you so much for your kind words and wonderful feedback. We're delighted to hear that you felt supported and reassured throughout your experience with us. It's fantastic to know that the procedure went smoothly and that the guidance you received aided in a successful recovery. Your recommendation truly means a lot to the entire team here at Coppergate. Wishing you all the very best. Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

great from start to finish very easy…

great from start to finish very easy and pain free felt comfortable all the way through cant recommend enough
Mr will holmes is fantastic

February 13, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, Customer. Thank you so much for taking the time to leave your review. We're so pleased to hear that your experience was smooth, comfortable, and pain-free from start to finish. Mr. Will Holmes will be delighted to know his care made such a positive impact. Your recommendation means the world to us — we're truly grateful! Kind Regards, Coppergate Clinic.

Rated 5 out of 5 stars

Excellent service from the very beginning.

Excellent service from walking through the door. Friendly, welcoming staff.
Beautiful clinic, very relaxing.
This visit was my initial consultation with Ciarstan McArdle, she was wonderful, she has a lovely friendly nature I was put at ease immediately. She explained the before , during and after the surgery procedure. Any questions I had were explained in detail and I left feeling very confident and comfortable to proceed with the surgery. All booked ready to go.

April 8, 2025
Unprompted review
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Reply from Coppergate Clinic

Dear, LH. Thank you so much for your lovely review. We're so pleased to hear that you felt welcomed and relaxed from the moment you walked in. Miss Ciarstan McArdle will be thrilled to know she made such a positive impression during your consultation - she truly takes pride in making each patient feel informed and at ease. We're excited to support you on your journey and look forward to seeing you again soon. If you have any questions before your surgery, please don’t hesitate to reach out! Kind Regards, Coppergate Clinic.

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