Cormar Carpet Company Reviews 

7,844
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,039 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its luxurious feel, durability, and how well it wears over time, even with stains easily removed. The service, from initial estimates to fitting, is frequently described as excellent, with staff being helpful, knowledgeable, and efficient. Reviewers are also very satisfied with the delivery service, highlighting its timeliness and the professionalism of the fitters. However, some customers experienced issues with sample delivery, finding it slow or receiving incorrect items, which led them to consider other suppliers. A few other people also felt that the overall service was terrible, citing significant delays in carpet installation and unfulfilled deliveries.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, luxurious feel, and... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent quality of the products,... See more

Service

Customers consistently note positive experiences with service, often highlighting excellent and swift... See more

Staff

People report positive experiences with staff, highlighting their knowledge, helpfulness, and professionalism... See more

Delivery service

Customers had positive experiences with delivery service, with many reviewers reporting quick delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Cormar by phone e-mail re queries over matching a pattern - phones were answered promptly and e-mails were quickly replied to. I have now carpeted 2 properties over a number of years compl... See more

Rated 5 out of 5 stars

Gorgeous carpet which looks so special. Friends who visit all immediately pass complimentary comments about it. It’s got a very luxurious softness to the texture and it feels lovely to walk on. I h... See more

Rated 5 out of 5 stars

Good choice of carpets and shown several different types and colour. Measuring and estimate was very quick and also date for fitting given. Carpet layers were tidy and pleasant and left with a finish... See more

Rated 5 out of 5 stars

Ordered samples from cormar which arrived in a few days, great variety of colours, competitive prices at their stockist and good quality You can order 3 samples which weren’t enough for me another... See more


Company details

  1. Manufacturer

Written by the company

Cormar Carpet Company is a proud, British, family-run business and has been making carpets since 1956 at its two mills in Lancashire. Cormar manufacture and deliver their carpets to flooring retailers and wholesalers across UK and Ireland, winning over fifty awards, including “Best Carpet Manufacturer” since 2012.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,844)

995 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carpet Samples

Comar Carpets sent my carpet samples to me very quickly, securely packaged. Really good quality wool blend twist. They also sent a helpful list of suppliers in my area.

May 28, 2026
Rated 1 out of 5 stars

Lady

Never received my samples

May 28, 2026
Cormar Carpet Company logo

Reply from Cormar Carpet Company

Hi Elaine , please could you get in touch with our marketing team at marketing@cormarcarpets.co.uk with a little more information so I can look into this and identify which sample order is still outstanding?

Rated 5 out of 5 stars

Great customer service

Great customer service. Free samples, great communication. Excellent British product.
Thanks to Cormar and our local carpet store Carpet corner.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Good choice of carpets

Good choice of carpets and shown several different types and colour. Measuring and estimate was very quick and also date for fitting given. Carpet layers were tidy and pleasant and left with a finish which we were very pleased with. The quality of carpet is very good and the whole process was done in a very timely manner.

May 23, 2026
Rated 2 out of 5 stars

Loved the colour but I had asked for…

Loved the colour but I had asked for elite but received a sample of classic .

May 21, 2026
Cormar Carpet Company logo

Reply from Cormar Carpet Company

Hi Anne, for ranges that are available in multiple weights, we only provide samples in one weight, with the exception of a single 'feeler' colour. This allows customers to see and feel the alternative thickness and pile weight where required. If you would like a feeler sample of the alternative weight, please contact our Marketing team at Marketing@cormarcarpets.co.uk

Rated 5 out of 5 stars

Excellent quality

Our carpet fitters were great, the carpet itself is excellent quality and looks fabulous, we did have to wait longer than expected for the carpet to arrive, but it was worth the wait.

May 21, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look