Cormar Carpet Company Reviews 

7,840
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,039 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its luxurious feel, durability, and how well it wears over time, even with stains easily removed. The service, from initial estimates to fitting, is frequently described as excellent, with staff being helpful, knowledgeable, and efficient. Reviewers are also very satisfied with the delivery service, highlighting its timeliness and the professionalism of the fitters. However, some customers experienced issues with sample delivery, finding it slow or receiving incorrect items, which led them to consider other suppliers. A few other people also felt that the overall service was terrible, citing significant delays in carpet installation and unfulfilled deliveries.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, luxurious feel, and... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent quality of the products,... See more

Service

Customers consistently note positive experiences with service, often highlighting excellent and swift... See more

Staff

People report positive experiences with staff, highlighting their knowledge, helpfulness, and professionalism... See more

Delivery service

Customers had positive experiences with delivery service, with many reviewers reporting quick delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Cormar by phone e-mail re queries over matching a pattern - phones were answered promptly and e-mails were quickly replied to. I have now carpeted 2 properties over a number of years compl... See more

Rated 5 out of 5 stars

Gorgeous carpet which looks so special. Friends who visit all immediately pass complimentary comments about it. It’s got a very luxurious softness to the texture and it feels lovely to walk on. I h... See more

Rated 5 out of 5 stars

Good choice of carpets and shown several different types and colour. Measuring and estimate was very quick and also date for fitting given. Carpet layers were tidy and pleasant and left with a finish... See more

Rated 5 out of 5 stars

Ordered samples from cormar which arrived in a few days, great variety of colours, competitive prices at their stockist and good quality You can order 3 samples which weren’t enough for me another... See more


Company details

  1. Manufacturer

Written by the company

Cormar Carpet Company is a proud, British, family-run business and has been making carpets since 1956 at its two mills in Lancashire. Cormar manufacture and deliver their carpets to flooring retailers and wholesalers across UK and Ireland, winning over fifty awards, including “Best Carpet Manufacturer” since 2012.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(7,840)

993 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Quality

Very pleased with the quality of the carpet, we didn't have to wait long for it to be installed and our local installers, Wycombe Carpet Company made an excellent job of fitting it.

May 19, 2026
Rated 5 out of 5 stars

Easy

Easy to order and clear info about who to contact next to get carpets ordered and fitted.

May 18, 2026
Rated 5 out of 5 stars

Great quality carpet…

Ordered samples from cormar which arrived in a few days, great variety of colours, competitive prices at their stockist and good quality
You can order 3 samples which weren’t enough for me another couple samples would have helped to get a colour match for my sofa I ended up going to one of the
stockist and picking a different colour very close to the samples I had ordered

May 18, 2026
Rated 5 out of 5 stars

Brilliant supplier

You were the supplier to a store that we dealt through, Glasswells of Bury St Edmunds.
The carpet is brilliant and matches perfectly the rest which we purchased some years ago.
We are so glad that you were still supplying the same carpet as it has worn brilliantly.
It was only an accident that caused us to have to renew the hallway.

May 17, 2026
Rated 5 out of 5 stars

Great service

Great service
From going into the showroom, measuring up for our carpet and the fitting. Highly recommend.

May 10, 2026
Rated 5 out of 5 stars

Experience

From the sales room to the fitting of the carpets was done in a friendly but professional way.

May 12, 2026
Rated 5 out of 5 stars

Love this carpet

Love this carpet, there is a problem with a part of it the weave is out of place with the rest of the carpet but I am getting it replaced without any bother would highly recommend

May 14, 2026
Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish.
Frasers of Ellon allowed us to take samples home to see them in situ, fitting was done early to an excellent standard in one day with no need for us to move furniture, all done by the fitters.
Would definitely recommend.

May 13, 2026

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