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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly highlighting the delicious taste and freshness of items like pasties and scones. Many people appreciate the thoughtful and attractive packaging, often noting the inclusion of freezer gel packs to maintain temperature. The service is frequently described as fantastic, with consumers finding the ordering process easy and efficient, and many using the company for gifts due to the positive feedback from recipients. However, some customers also noted issues with the delivery service, experiencing delays or packages arriving later than expected. A few reviewers mentioned problems with damaged items upon arrival or incorrect orders being sent. There were also isolated instances where the quality of certain products, such as gluten-free options, did not meet expectations, with some describing them as inedible.

What people talk about most

Product

People report positive experiences with product. Many customers praise the quality and taste of the products,... See more

Quality

Clients share positive opinions on quality, frequently praising the exceptional quality of items like scones,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While many customers praise fast, on-time... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Recently received a damaged mince pie and cream scone hamper. So gave one star review. The scones however were delicious. After my review I was contacted by Rebecca at the company who could not apolog... See more

Rated 4 out of 5 stars

My order came before estimated time Royal mail delivered with care parcel arrived from Newquay I live in Manchester. Really soft, gorgeous scone although extremely small not much larger than a jaffa... See more

Rated 5 out of 5 stars

The cream tea we received was delicious! It arrived in a lovely box with pictures depicting Cornwall. Packaging was really good with a freezer gel pack to keep the goods at the right temperature. It w... See more

Rated 5 out of 5 stars

What a treat! I've ordered cream teas before as gifts, but decided to try the black forest version for my Mum's birthday. We were not disappointed 👏🏼 The tea arrived as requested and the quality was... See more


4.3

Excellent

TrustScore 4.5 out of 5

383 reviews

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Replied to 5% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Delivery of the Cream teas

Delivery of the Cream teas. Second order over period of months. Not a fan of the ‘scones’ soft and to me and tasteless. A scone should be harder outside and soft inner. Cream and jam very pleasant.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Confusion


Confusion It's difficult to write this review The gift
was sent to people fsr away. They expressed gratitude, but would they tell the donor if it was awful??? I doubt it. The ordering and delivery were dealt with efficiently.

September 25, 2025
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Rated 5 out of 5 stars

Cornish Pasty Cream tea Hamper

This is a very easy and convenient way to send a gift. It was delivered when it was meant to be and very gratefully received by my son and daughter-in-law for their 1st wedding anniversary.

September 25, 2025
Rated 1 out of 5 stars

Non gluten free sent - went in bin

Specifically needed a gluten free hamper, I spent some time looking! Was great to find this option on offer. I placed an order and the hamper arrived with my celiac grandparents. They questioned the contents as the ingredients appeared not to be gluten free but I assured them it was... it was not. Despite ordering the gluten free ( I didn't look at any of the others..) I was sent a non gluten free hamper. When emailing to get help, I was told that's what I ordered... the end. So, the most expensive pasties I've ever bought went in the bin.

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Perfect birthday gift

Fantastic customer service from start to finish. Having made a mistake when placing the order, I contacted the customer service team who were very responsive and helpful- they even arranged for a replacement order when the original order didn't arrive (due to my mistake)
My dad loved his present - said it was perfect - and said everything in it was delicious.
Will definitely order again in the future.

September 23, 2025
Unprompted review
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Rated 5 out of 5 stars

What an amazing company

What an amazing company. It's not the 1st time I've ordered from them. This time I ordered the Cornish Cheese Tea for my Aunt and Uncle. They had never seen a box like that before. They said the quality of every single item was top notch. It was delivered with care on the specified day. I have complete confidence that I can rely on them everytime to deliver top notch produce and great service

September 24, 2025
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Rated 4 out of 5 stars

My order came before estimated time…

My order came before estimated time Royal mail delivered with care parcel arrived from Newquay I live in Manchester. Really soft, gorgeous scone although extremely small not much larger than a jaffa cake Enjoyed them. Not sure i would spend so much next time.Waiting for 6 pasties to arrive. I've lived in Newquay so I remember the pasties very well.

September 25, 2025
Unprompted review

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