Recently received a damaged mince pie and cream scone hamper. So gave one star review. The scones however were delicious. After my review I was contacted by Rebecca at the company who could not apolog... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Replied to 5% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab food second lot bought and just as…
Fab food second lot bought and just as good as first time. Cheers
Was quite different being black forest…
Was quite different being black forest but utterly delicious
Delivery of the Cream teas
Delivery of the Cream teas. Second order over period of months. Not a fan of the ‘scones’ soft and to me and tasteless. A scone should be harder outside and soft inner. Cream and jam very pleasant.
Confusion
Confusion It's difficult to write this review The gift
was sent to people fsr away. They expressed gratitude, but would they tell the donor if it was awful??? I doubt it. The ordering and delivery were dealt with efficiently.
Excellent company.
Arrived on time, well packaged, and a delightful treat for our 54th anniversary. Thank you all.
Excellent product (fruit scones)
On time delivery, no anxious moments, product exceptional and well received 👍
Cornish Pasty Cream tea Hamper
This is a very easy and convenient way to send a gift. It was delivered when it was meant to be and very gratefully received by my son and daughter-in-law for their 1st wedding anniversary.
Non gluten free sent - went in bin
Specifically needed a gluten free hamper, I spent some time looking! Was great to find this option on offer. I placed an order and the hamper arrived with my celiac grandparents. They questioned the contents as the ingredients appeared not to be gluten free but I assured them it was... it was not. Despite ordering the gluten free ( I didn't look at any of the others..) I was sent a non gluten free hamper. When emailing to get help, I was told that's what I ordered... the end. So, the most expensive pasties I've ever bought went in the bin.
Bought as a gift for a relative
Bought as a gift for a relative, as we have ordered from this company before and had a positive experience. They loved it. Would certainly recommend. 😊
Perfect birthday gift
Fantastic customer service from start to finish. Having made a mistake when placing the order, I contacted the customer service team who were very responsive and helpful- they even arranged for a replacement order when the original order didn't arrive (due to my mistake)
My dad loved his present - said it was perfect - and said everything in it was delicious.
Will definitely order again in the future.
Superb service and product
Superb service and product. Well packaged and presented.
Birthday gift to a friend.
Sent to a friend on her birthday and she was very pleased with her gift, all fresh and delicious. Will certainly order again.
What an amazing company
What an amazing company. It's not the 1st time I've ordered from them. This time I ordered the Cornish Cheese Tea for my Aunt and Uncle. They had never seen a box like that before. They said the quality of every single item was top notch. It was delivered with care on the specified day. I have complete confidence that I can rely on them everytime to deliver top notch produce and great service
Absolutely delicious and perfect treat
Always excellent
Always good, everyone we have sent a cream tea or pasty hamper to have been delighted
Well done boys keep up the good work
As promised delivery was on stated day
As promised delivery was on stated day. Recipient loved them
Brilliant service!
Brilliant service!
We’re in Northern Ireland although I lived in Cornwall A weee while!
Thank you
Cheers 🥂
Did not send the product and no reply
Did not send the product, never received a dispatched email and have not replied to 4 attempts to contact them. Shocking customer service
My order came before estimated time…
My order came before estimated time Royal mail delivered with care parcel arrived from Newquay I live in Manchester. Really soft, gorgeous scone although extremely small not much larger than a jaffa cake Enjoyed them. Not sure i would spend so much next time.Waiting for 6 pasties to arrive. I've lived in Newquay so I remember the pasties very well.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








