The Cornish Seaweed Bath Company Reviews 

2,882
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their natural ingredients and high quality, noting significant improvements in hair health, softness, and shine. Many found the customer service efficient, professional, and quick to resolve issues, with the ordering process and beautiful packaging enhancing the overall positive user experience. However, some customers noted issues with product packaging, such as items arriving dented or leaking, and difficulties with thick conditioners and pumps. A few other people felt certain products did not perform as expected, leading to hair feeling dry, brittle, thinning, or causing color issues. Additionally, some reviewers reported dissatisfaction with customer service interactions, citing slow responses or feeling ignored.

What people talk about most

Product

People report positive experiences with product, with many customers praising the effectiveness of the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Order

Clients share positive opinions on order, with many praising the swiftness of sending out orders and clear... See more

User experience

Customers consistently note positive experiences with user experience, often finding products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love the hair products and have been using them for some years now. My hair looks shiney and healthy and I often get compliments. I really loved the sample of body lotion, so that will be... See more

Company replied

Rated 5 out of 5 stars

I found this product on social media, it’s from Cornwall which is a place we love, so tried it. The shampoo and conditioner is every bit as good as the reviews said, plus it’s made from natural ingre... See more

Company replied

Rated 5 out of 5 stars

Fabulous natural products with no nasties. I’m using the purple shampoo and conditioner and I’m really pleased with how my hair feels and looks. The products smell amazing too. I was so th... See more

Company replied

Rated 5 out of 5 stars

I have given the company a try before but wasn’t used to how natural products are compared to chemicals. I should not have given up the first time round as I’m noticing my menopause hair more shiny... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(2,882)

1,418 reviews in the last 12 months

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Rated 5 out of 5 stars

Cornish Seaweed S & C

After spending a year growing out my hair colour and trying many S & Cs, I have finally found the one that really suits my hair type.

July 14, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Carol 💚 It means a lot to hear that after trying so many products you've finally found one that suits your hair. We're delighted you're enjoying the results!

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Rated 5 out of 5 stars

I’ve always used good quality products…

I’ve always used good quality products on my hair and tried many purple/ black products but struggled with my scalp. So I thought I’d try these. Just ordered my next bottles along with the basic shampoo. Unsure how much the purple is helping as I’ve only been using for around three weeks and don’t wash my hair every night but I do think the brassy tones are being slowly kept away. But most importantly my scalp is slowly feeling less dry and irritated. I like the smell but my husband says it’s got a definite seaweed smell!
Well worth a try.

July 13, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💜 We're delighted your scalp is already feeling calmer and less irritated, and it's wonderful to hear the Purple Shampoo is gradually keeping those brassy tones at bay too. We had to smile at your husband's comment about the seaweed aroma! 😊 Thank you for your lovely review.

Rated 5 out of 5 stars

A great company selling excellent products

A friend recommended the hair serum. A great product with no chemicals. Excellent service from the company. Would recommend them 100%

June 30, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Pamela 💚 We're delighted you're enjoying the Hair Serum and our natural approach. Thank you so much for your kind recommendation and support.

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent - refreshing to have customer service and feel like you’re engaging with a person ! really enjoying using products….. am only a week in but hair feeling good and scalp not itching!!! 👍

July 14, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Claire 💚 We're delighted you've enjoyed our customer service and that your hair is already feeling great after just a week. Best of all, we're so pleased your itchy scalp is improving already. Thank you for your lovely review!

Rated 5 out of 5 stars

Love the smell

Love the smell, my hair feels soft but more manageable and more body. Great products highly recommend

July 13, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Joanne 💚 We're so pleased you're enjoying the fresh scent and that your hair is feeling softer, fuller and more manageable. Thank you for your recommendation!

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Rated 5 out of 5 stars

Highly recommend the purple shampoo and conditioner

I purchased the purple shampoo and conditioner and the first time I used it, it removed the brassiness from my highlighted hair. This was exactly what I wanted it to do. I'm still using it 2 times a week, as suggested, to keep the brassiness at bay with all the sunshine we've been having. Very happy with both products and they smell just like a luxury spa - gorgeous. Thank you

July 7, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Helen 💜 We're delighted the Purple Shampoo and Conditioner have toned your highlighted hair exactly as you hoped. It's wonderful to hear they're helping keep brassiness away through the sunny weather too. Thank you for your lovely recommendation!

Rated 5 out of 5 stars

Purple shampoo & conditioner

I’ve tried many products but NONE have worked, except this amazing purple shampoo & conditioner. It genuinely has worked and both the colour and condition of my dry blonde hair has never been better. Love it 👌

July 1, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Andrea 💜 We're thrilled to hear the Purple Shampoo and Conditioner have worked so well for your hair. It's wonderful that both the colour and condition have improved. Thank you for your fantastic review!

Rated 5 out of 5 stars

Great company

Easy website great products makes my hair feel lovely great face cream too would reccommend all products i jave purchase body wash,shampoo.vondioner and soap

July 13, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're delighted you're enjoying so many of our products! It's lovely to hear both your haircare and skincare are working so well for you. Thank you for your recommendation.

Rated 5 out of 5 stars

Super Soft

Shampoo & conditioner left my hair soft & healthy. The purple colour definitely toned the brassiness of my sun exposed highlights.
Excellent communication throughout.

July 7, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Jo 💜 We're delighted your hair is feeling soft and healthy and that the Purple Shampoo is keeping those brassy tones under control. Thank you for your lovely feedback about our communication too!

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Rated 5 out of 5 stars

Best purple shampoo and conditioner duo…

Best purple shampoo and conditioner duo I have tried. From first use my wide tooth hair brush glided through my hair when wet. My hair felt silky when wet rather than knotty. The colour lost the brassiness that the sun brings to my hair. Very pleased. I will definitely order again. The aluminium containers and easy dispenser are excellent.

July 13, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Julie 💜 We love hearing that your hair brush glided through your hair from the very first use! It's wonderful that you're enjoying both the toning results and our recyclable aluminium bottles. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Excellent product

Excellent product . Hair feels so fresh and clean . Very fast service . Arrived within days of placing the order. .

July 12, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Tracy 💚 We're so pleased you're enjoying the products and that your hair is feeling so fresh and clean. Thank you also for your kind words about our speedy delivery!

Rated 3 out of 5 stars

Removed some symptoms but created others

In big: customer service initially good. Products helped my itchy scalp and reduced shedding but has damaged my hair quality and made it very dry. I have not noticed new hair growth but perhaps too soon. I am not continuing.

Background:
I have had issues with a lot of hair loss, itchy and sore scalp for the last 6 months. I purchased the shampoo and conditioner around 2 months ago, and was given body and face oil for free.

The itchy scalp disappeared almost instantly. I would also say the shedding improved. My hair however never felt clean after shampooing, even after following the advice of washing it twice and rinse well. It felt coated and was very greasy already next day. It made my hair look dull, flat and the worst it ever has.

I reached out about the issue and was adviced to buy the detox shampoo. When I explained I find it quite outrages that I should need to buy another product for the first products to work as they should, they sent me the detox shampoo for free which I appreciated.

The detox shampoo made the hair feel clean but it has dried my hair out completely. I had soft shiny hair before I switched to these products, and now after it is frizzy and completely dry. The feeling after each wash has been similar to when you have to wash your hair with soap or really bad hotel shampoo.

I reached out again about the issues with the detox shampoo and added photos of how it looks but havent heard back.

I believe these products work for some but I am not one of them. I have decided after two months it does more damage than help to my hair and have decided to stop.

July 12, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for taking the time to leave such detailed feedback, Ida. We're really pleased to hear the products helped with your itchy scalp and reduced shedding, but we're genuinely sorry they weren't the right fit for your hair overall. We're also sorry to hear you haven't yet received a reply to your most recent email, as that certainly isn't the level of service we aim to provide.

It looks like Jo, one of our customer service team member has already reached out to you about the refund :)

We really appreciate you giving the range a thorough try and sharing your honest experience. 💚

Rated 5 out of 5 stars

Love the products I've bought

Love the products I've bought, love the smells,love the fact they do what they say they're meant to do, and love that everything used is not tested on animals and has natural ingredients. Brilliant quality and very environmentally friendly containers too. And I love the fact it's a small family company. My orders came very quickly also, which I'm always glad about because I can't wait to use them.
I just wish the prices were a bit less. Some things I would love to try a bit beyond my price range .

June 21, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Lynne 💚 We loved reading your review! It means so much that you appreciate our natural ingredients, recyclable packaging and family business ethos. We also really appreciate your honest comments about pricing and are delighted you've been enjoying the offers available. Thank you for your wonderful support.

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Rated 5 out of 5 stars

I was a little bit nervous at first

I was a little bit nervous at first, as I have a sensitive scalp. The shampoo and conditioner make my hair look and feel amazing. I am do glad I chose them. The service was outstanding from the order to delivery.

June 23, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Debbie 💚 We're delighted the shampoo and conditioner have been kind to your sensitive scalp while leaving your hair looking and feeling amazing. Thank you also for your lovely comments about our service!

Rated 5 out of 5 stars

Over the past years I have used lots of…

Over the past years I have used lots of different products including shampoo, conditioner, hair moose and body and facial oils. I particularly like the Renewal bite moisturiser, it suit my skin.

July 12, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Sally 💚 We really appreciate your continued support over the years. It's wonderful to hear you've enjoyed so many of our products, and we're especially pleased the Renewal Bio-Active Moisturiser has become a favourite.

Rated 5 out of 5 stars

Love these magic products

Love these magic products! Turned my wry grey /blonde parched hair in to soft manageable younger looking hair! Use the purple once a week to keep the blonde bright with no purple /blue hue. I would highly recommend

July 12, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Peter 💜 We're delighted our haircare has transformed your dry, parched hair into soft, manageable hair again. It's wonderful to hear the Purple range is keeping your blonde bright without leaving any purple tones. Thank you for your recommendation!

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Rated 5 out of 5 stars

Super-rich shampoo and conditioner that…

Super-rich shampoo and conditioner that smells amazing. My hair is soft and manageable and there is absolutely no brassiness - I’ve tried many different purple shampoos but this is by far the best. Definitely recommend !

July 12, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Ruth 💜 We're thrilled to hear our Purple Shampoo and Conditioner are your favourite after trying so many others. It's wonderful that your hair is soft, manageable and beautifully free from brassiness. Thank you for your recommendation!

Rated 5 out of 5 stars

Soft, smooth and feels hydrated

As a new customer I was delighted that these products have left my hair soft, smooth and with no frizz.

July 12, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're delighted your hair is feeling soft, smooth and beautifully hydrated already. Thank you for taking the time to leave such a lovely review!

Rated 2 out of 5 stars

I purchased the shampoo/conditioner…

I purchased the shampoo/conditioner based on the rave reviews but have been bitterly disappointed. Every time I use them, following instructions on bottles, I lose handfuls of hair, far more than I did when using another well-known brand. My hair feels thinner, it is impossible to style (I know the heat wave doesn't help) and it hangs limply. For the price, I am very disappointed.

June 15, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for taking the time to share your experience, Sally, and we're so sorry to hear the products haven't worked as you'd hoped. That certainly isn't the experience we want anyone to have.

As everyone's hair responds differently, we'd really like the opportunity to help. Please email us at hello@cornishseaweedbath.co.uk and we'll happily discuss your routine with you or arrange a refund under our 60-day guarantee if the products simply aren't right for you. 💚

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