The Cornish Seaweed Bath Company Reviews 

2,957
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for significantly improving hair health, making it feel softer, thicker, and shinier, often alleviating scalp issues, and appreciate their natural ingredients and pleasant scents. Many also highlight the effective skincare range and consistently excellent customer service, noting quick issue resolution and a professional, caring approach. However, some customers noted that the products did not suit their hair, leading to dryness, thinning, or a tangled, straw-like texture, and a few also cited issues with thick conditioner consistency or non-functional pump dispensers. Additionally, a small portion of people experienced receiving orders with dented or leaking bottles upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the effectiveness of shampoos in... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

People report positive experiences with customer service, often describing the team as amazing, exceptional,... See more

Order

Customers consistently note positive experiences with order, praising the easy and efficient ordering... See more

User experience

Users describe positive interactions with the user experience, with many finding the products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, prompt delivery,well packaged.I was rather sceptical regarding this product but it lived up to its reviews and actually exceed them!I'm 73 and have grown my hair,to below shoulder lengt... See more

Rated 5 out of 5 stars

I bought a 3 for 2 sets offer which included free products too. The smell is amazing, clears my head, refreshing and clean. Shampoo/ conditioner leaves my hair soft and feeling healthier,didn't realis... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service team. My initial order, all the bottles were bashed. However, they sent three new bottles and didn’t want the bashed ones back. The purple shampoo and conditioner has defin... See more

Rated 5 out of 5 stars

I’ve absolutely fallen in love with the Cornish Seaweed Company! From the very first wash, my hair felt incredibly clean, fresh, and so light without feeling stripped. The scent is amazing too! it... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(2,957)

1,493 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Customer Service

I haven't actually tried the products yet but had an issue with my order and the customer service I received was refreshingly impressive and for that alone they get 5 stars from me. Can't wait to try the products themselves now.

July 22, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Tracy 💚 We’re delighted our team could resolve your order issue so positively. We hope you love the products just as much when you try them.

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Rated 5 out of 5 stars

Amazing products.

Amazing products.
Customer service is outstanding.
Highly recommended

July 8, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Sue 💚 We really appreciate your kind words about both our products and customer service. Thank you for recommending us.

Rated 5 out of 5 stars

Love this product

Love this product - it feels luxurious and makes my hair feel fantastic- I’m always sceptical but so glad I took the plunge and ordered it !

July 13, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Mary 💚 We’re so pleased you took the plunge and are loving the luxurious feel and results. It’s wonderful to hear your hair feels fantastic.

Rated 5 out of 5 stars

I was very impressed with this shampoo…

I was very impressed with this shampoo and it made my hair feel great . Will certainly buy again

July 21, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Linda 💚 We’re delighted the shampoo left your hair feeling so good. Lovely to hear you’ll be back for more.

Rated 5 out of 5 stars

Love love love these products

Absolutely love everything I have used from this company.
Hair feels amazing, skin glowing.
Highly recommend to everyone.
Several family members are enjoying using this now too.

July 21, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Julie 💚 We’re thrilled your hair and skin are both looking and feeling so good. It’s wonderful that your family are enjoying the products too.

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Rated 3 out of 5 stars

No improvement in hair loss

I have been using the shampoo and conditioner (and the hair oil occasionally) since January (so 6 months). Sadly, would say that more of my hair comes out in the shower, rather than less. Therefore I won't be buying again when these bottles finish.
On the positive, I do like the smell of the product. Also, the facial oil is nice.

July 21, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for sharing your experience, Lucy. We’re sorry the products didn’t improve your hair loss after giving them such a long trial. We appreciate your kind words about the scent and facial oil.

Feel free to reach out to our support team (hello@cornishseaweedbath.co.uk) for options -- we offer 60-day exchange/refund policy :)


Best wishes
Ellie

Rated 5 out of 5 stars

My best friend recommended this to me…

My best friend recommended this to me as I have very fine, thin hair so I bought the itchy hair serum, hair shampoo & conditioner and the light mousse it's only been 3 weeks but I can start to see it working my hair is soft and shiny when the items have finished I will certainly buy more

July 1, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Anna 💚 We’re delighted you’re already noticing softer, shinier hair after just three weeks. We hope you continue to see more positive changes.

Rated 5 out of 5 stars

Lovely natural products

Lovely natural products. Great communication and service. The shampoo is fabulous my hair hasn’t never felt so soft and healthy. I was sceptical regarding using such a natural shampoo and conditioner after using hair products that have been specifically recommended for damaged/coloured hair due to having bleach highlights, but my hair feels great!

July 21, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Diane 💚 We’re so pleased the natural formulas are working beautifully for your bleached and coloured hair. Soft, healthy-feeling hair is exactly what we hope for.

Rated 5 out of 5 stars

Beautiful products

Beautiful products. Easy to order and always arrive promptly. As a psoriasis sufferer I find these products nice for my skin and the curly hair products seem to help my scalp.

July 21, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Margaret 💚 We’re delighted the products are suiting your psoriasis-prone skin and that the Curly Haircare is helping your scalp too.

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Rated 5 out of 5 stars

Brought the shampoo and condition for…

Brought the shampoo and condition for curly hair, best I've ever used, smells amazing and I'm finding i can go a few days between washes as my hair is calm, no frizz, no knots!

July 14, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Claire 💚 We’re thrilled the Curly Shampoo and Conditioner are working so well for you. Calm, frizz-free, knot-free curls and longer between washes is wonderful to hear.

Rated 5 out of 5 stars

The best customer service

Unfortunately the shampoo and conditioner did not work for me, but the customer service was exceptional. When I reached out to explain the problems I was having they emailed back quickly and offered ideas to try and help and even supplied a different shampoo to try.
I cannot fault this company at all it's just a shame I couldn't get the shampoo to work for me, but would have no problem recommending them to anyone.

July 17, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for such a fair review, Lisa 💚 We’re sorry the haircare wasn’t the right fit for you, but delighted our team could support you quickly and thoroughly.

Rated 5 out of 5 stars

Your hair deserves this!

I ordered the three step set which includes the nutri hair serum, I cant recommend the set highly enough, I have been using the shampoo and conditioner for awhile and have had such brilliant results,my hairdresser commented on how greatly improved the condition my hair was. The nutri therm serum included in this set gives amazing results, you dont need much, my hair feels so soft and it lasts for days. I have tried so many products but wont be looking anymore, at last I can love my hair again. Thank you

June 29, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Claire 💚 We’re delighted your hairdresser noticed the improvement and that the Nutri-Therm Serum is giving such soft, lasting results. It’s lovely to hear you can enjoy your hair again.

Rated 5 out of 5 stars

Love love the shampoo & conditioner

I have been using the shampoo & conditioner now for about 4/5 weeks now and I love it. My hair feels wonderful, smells so good, feels really clean, soft and shiny. Really happy with this product so much so I ordered my second purchase and received as don’t want to run out ☺️ Definitely will be recommending to family and friends.

July 20, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Lesley 💚 We’re so pleased your hair feels clean, soft, shiny and beautifully scented. We love that you reordered before running out!

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Rated 5 out of 5 stars

Happy hair 😊

I’m in love with you products my hair has never looked so good and all natural ingredients.
I’ve been looking for years for something to help with my hair loss due to age and the grey hair product perfectly tone the grey.
I have recommended you to all my family and friends
Thank you 😊

July 20, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Paula 💜 We’re delighted your hair is looking its best and that the Purple range tones your grey hair so beautifully. Thank you for recommending us to everyone.

Rated 5 out of 5 stars

Excellent products

Excellent products, I have noticed a difference in both texture and loss after the first three washes. I was so impressed I have purchased the serum to use before swimming and a bundle for my daughter, who has also noticed a difference after just two washes. We will definitely be sticking with these products. Worth every penny. Expect it will last a while anyway as so little needed even in our hard water area.

July 12, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Nicola 💚 We’re so pleased you and your daughter are already seeing improvements in both hair texture and shedding. Lovely to hear the products work well even in hard water.

Rated 5 out of 5 stars

Fabulous natural products that work!

Love this company and can't believe I have only just found it. Great service, fabulous products that actually improve your hair and skin noticeably. I have been using the Super Nutrient haircare plus set for a month now and have been very impressed with the results. My hair is much smoother, silky and more youthful looking not to mention hardly any hair loss. I have tried a few other more expensive products to try to help my thinning and fine hair, but these are the first products that have actually worked! The body oil is fab too and has really improved the appearance of my skin - far less crepey! Already ordered my next batch.

July 20, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Gillian 💚 We’re delighted the haircare has improved smoothness, shine and shedding, and that the Body Oil is helping your skin look less crepey too.

Rated 5 out of 5 stars

Have been using the purple shampoo and…

Have been using the purple shampoo and conditioner - cannot recommend enough - has truly transformed my hair since going through the menopause and with grey now appearing. Hair is softer, the shine is back and just feels so much better.

July 20, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Sandra 💜 We’re thrilled the Purple Shampoo and Conditioner have transformed your menopausal hair, bringing back softness and shine.

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Rated 5 out of 5 stars

Amazing for bleached, fine curls! Highly recommend!

​I was searching for a good shampoo and conditioner set that could tone down the brassy, yellow tones in my bleached hair without causing any damage. I have a lot of hair, but it is very fine, naturally curly, prone to frizz, and easily damaged from bleaching, so I have to be incredibly careful with the products I choose.
​I discovered this brand on Instagram, and after checking the ingredients, I was thrilled to see that they use almost exclusively natural ingredients. Between the clean formula, the great reviews, and a nice promotion, I decided to give it a try.
​After just the first use, I am extremely satisfied! My hair feels in much better condition - it is smooth, lightweight, and flows beautifully. Even better, today is the third day after washing, and my hair still looks completely fresh! I know a true opinion is formed long-term, so I will update this review after a few more uses, but my initial impression is absolutely amazing. Highly recommend!

July 20, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for such a thoughtful review, Bozena 💜 We’re delighted the Purple range has toned your bleached curls without weighing them down or drying them out. Fresh-looking hair on day three is a lovely bonus too.

Rated 5 out of 5 stars

Great communication I did have a query…

Great communication I did have a query with my order but it was resolved quickly.
I had considered getting my unruly hair straightened but after the first use if the shampoo and conditioner my hair looks great.Expensive but worth it .

July 9, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Margaret 💚 We’re so pleased our team resolved your query quickly and that the shampoo and conditioner made such a difference after one use.

Rated 5 out of 5 stars

Such lovely shampoo and conditioner

Such lovely shampoo and conditioner. It has helped me get my hair back to a lovely condition as I a woman of a certain age :)

July 1, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Jane 💚 We’re delighted the shampoo and conditioner have helped bring your hair back to a lovely condition.

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