The Cornish Seaweed Bath Company Reviews 

2,964
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for significantly improving hair health, making it feel softer, thicker, and shinier, often alleviating scalp issues, and appreciate their natural ingredients and pleasant scents. Many also highlight the effective skincare range and consistently excellent customer service, noting quick issue resolution and a professional, caring approach. However, some customers noted that the products did not suit their hair, leading to dryness, thinning, or a tangled, straw-like texture, and a few also cited issues with thick conditioner consistency or non-functional pump dispensers. Additionally, a small portion of people experienced receiving orders with dented or leaking bottles upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the effectiveness of shampoos in... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

People report positive experiences with customer service, often describing the team as amazing, exceptional,... See more

Order

Customers consistently note positive experiences with order, praising the easy and efficient ordering... See more

User experience

Users describe positive interactions with the user experience, with many finding the products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, prompt delivery,well packaged.I was rather sceptical regarding this product but it lived up to its reviews and actually exceed them!I'm 73 and have grown my hair,to below shoulder lengt... See more

Rated 5 out of 5 stars

I bought a 3 for 2 sets offer which included free products too. The smell is amazing, clears my head, refreshing and clean. Shampoo/ conditioner leaves my hair soft and feeling healthier,didn't realis... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service team. My initial order, all the bottles were bashed. However, they sent three new bottles and didn’t want the bashed ones back. The purple shampoo and conditioner has defin... See more

Rated 5 out of 5 stars

I’ve absolutely fallen in love with the Cornish Seaweed Company! From the very first wash, my hair felt incredibly clean, fresh, and so light without feeling stripped. The scent is amazing too! it... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(2,964)

1,496 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products


Great products. Delighted with the shampoo and conditioner. Expensive but you only need to use a small amount. I couldn't be happier with the results. My hair is soft, shiny and a lovely shade of blonde no sign of any brassy tones. Customer service was good. Products arrived swiftly, well packed. Smart designed containers. I will definitely continue to use these products. Thank you.

July 16, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Linda 💜 We’re so pleased your hair is soft, shiny and beautifully toned with no brassiness. Lovely to hear the products, packaging and service all met your expectations.

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Rated 5 out of 5 stars

Lovely products, great customer service

I bought a 3 for 2 sets offer which included free products too. The smell is amazing, clears my head, refreshing and clean. Shampoo/ conditioner leaves my hair soft and feeling healthier,didn't realise how much better until I used another well known very expensive brand while away and I could feel the difference in how bad my hair felt in comparison. I also accidentally ordered an unscented soap, they sent me the one I'd wanted free, even though my own fault!

July 18, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Adie 💚 We’re delighted you noticed such a difference when using another brand while away. We’re also pleased we could sort the soap mix-up for you.

Rated 5 out of 5 stars

Great products, great service.

Always great products and speedy delivery.

July 18, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Karen 💚 We’re so pleased you continue to enjoy the products and speedy delivery.

Rated 5 out of 5 stars

Fantastic product leaves your skin…

Fantastic product leaves your skin fresh and radiant. I would recommend to male and female users of good soap.

July 18, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Anne 💚 We’re delighted the soap leaves your skin feeling fresh and radiant. Thank you for recommending it to everyone.

Rated 5 out of 5 stars

Superb product and a lovely company to deal with

The ordering process was efficient the delivery followed the exact prediction and was well communicated throughout. The products are just fabulous.
I have highlighted grey hair which is hard to manage with the purple shampoo and conditioner it’s lost the highlighted brass tones and is beautifully soft and manageable again I’m delighted.

July 1, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Deb 💜 We're delighted everything from ordering through to delivery went smoothly, and even more so that you're loving the Purple Shampoo and Conditioner. It's wonderful to hear your highlighted grey hair is looking brighter, softer and beautifully manageable again!

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Rated 5 out of 5 stars

Very easy to place order and quick

Very easy to place order and quick, efficient delivery. The revitalise Eye gel is a great product. It makes my eyes feel refreshed when applied and you need very little, so it is economical.

July 3, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Maureen 💚 We're so pleased you're enjoying the Revitalise Eye Gel. It's lovely to hear it's leaving your eyes feeling refreshed, and that a little goes such a long way. Thank you for your kind review!

Rated 1 out of 5 stars

Unfortunately the products definitely…

Unfortunately the products definitely do not suit my hair. Firstly the pump dispenser doesn't work on the shampoo, secondly my hair turned to a straw like tangled mess when I used the shampoo, and hoping that the conditioner would rectify the problem, I was disappointed that it didn't help. I appreciate not all products suit all types but I'm bitterly disappointed that despite emailing twice requesting I return for a refund, as per their promise, I have received no response at all. Hardly great customer service.

July 10, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Hello Julie,

We're very sorry to hear that our haircare doesn't work for you and you haven't received a reply on your email yet.

From what you describe, it does sound like you are experiencing the detox stage. Sometimes hair can feel straw like and tangled when beginning to use shampoos and conditioners without Silicones. This can happen straight away or sometimes after a few washes. This is generally because silicones are essentially wrapping the hair in plastic, which can build up over time. When you stop using silicones, gradually the silicone diminishes, and the true condition of the hair is revealed, before the natural oils of the scalp and the seaweed and herbs begin to repair and enable the hair and scalp to be truly healthy.

We do understand where you are coming from and ultimately care about your overall satisfaction. We would be happy to arrange the refund, please email Victoria directly at victoria@cornishseaweedbath.co.uk.

Looking forward to resolve your issue quickly.


Best wishes
Ellie


This should improve after a couple more washes in.

Rated 5 out of 5 stars

Great products

They have good reviews and I’m using their seaweed hair products as my hair has thinned. Service online was good my hair does feel healthier and cleaner haven’t been using it long enough yet for hair growth

June 30, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Antoinette 💚 We're delighted your hair is already feeling healthier and cleaner. We hope you continue to see more improvements over the coming weeks, and we really appreciate you choosing us to support your hair journey.

Rated 5 out of 5 stars

Pumps for Cornish Seaweed Products

I highly recommend adding pumps to both the shampoo and conditioner bottles of Cornish Seaweed - it makes all the difference.

July 1, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Amanda 💚 We're so pleased you're finding the pumps helpful! They really do make dispensing the products much easier. Thank you for taking the time to share your recommendation.

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Rated 5 out of 5 stars

Fabulous natural products

Orders fulfilled quickly and love the products

July 17, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Jane 💚 We're delighted you're enjoying the products and that your orders have arrived quickly. We really appreciate your lovely review!

Rated 5 out of 5 stars

It is the best thing I’ve ever done for…

It is the best thing I’ve ever done for my hair. I’m thining on top and was resigned to this until I saw this. After a week of using all 3 my hair looks and feels so much better. I will be ordering more today. Highly recommend.
Love an offer too, you can try the other products.

July 10, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Judi 💚 We're thrilled to hear you're already noticing such a positive difference after just a week. We hope your hair continues to go from strength to strength, and we're delighted you're making the most of our offers too. Thank you for your recommendation!

Rated 5 out of 5 stars

Only used twice since purchase.My hair…

Only used twice since purchase.My hair feels silkier , more bounce and life already.
I don't think I will be going back to my old hair care products

July 16, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Tina 💚 We're delighted you're already noticing silkier, bouncier hair after just a couple of uses. We hope you continue to enjoy the results, and thank you for your lovely review!

Rated 5 out of 5 stars

Lovely shampoo.

I swapped to this shampoo and am delighted with it, very pleased I made the change. The purchasing and delivery were excellent.
I use the hair mousse too and am very pleased with it. Both work well and suit my hair.

February 14, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're delighted you're enjoying both the shampoo and the Hair Mousse. It's wonderful to hear they're working so well for your hair, and we're pleased your ordering experience was a positive one too.

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Rated 5 out of 5 stars

Lovely shampoo and conditioner

I had wanted to buy from this company for a while and I have not been disappointed. My hair is softer and is so much better.

July 13, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Deborah 💚 We're delighted you finally decided to give us a try, and even more pleased that you're loving the results. It's wonderful to hear your hair is feeling softer and healthier already!

Rated 5 out of 5 stars

Super Soft Hair

Super Soft Hair
During all this heat my scalp / hair has just been wet the whole time. After just 2 washes my hair feels not just super soft but fresh and my scalp has not been perspiring like it was - so pleased I tried the super nutrient set it seems to suit my hair well

July 15, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Lisa 💚 We're so pleased the Super Nutrient Haircare Set is working so well for you, especially during the warmer weather. It's wonderful to hear your hair feels fresher, softer and that your scalp is feeling more comfortable too.

Rated 5 out of 5 stars

A great investment …

I recently started using other purple shampoos but they dried my hair out even with conditioner. I’m glad I made the change and invested in this product. The colour’s great and my hair feels fab. Also brilliant customer service and quick delivery.

July 5, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Anne 💜 We're delighted you made the switch! It's wonderful to hear the Purple Shampoo is giving you the colour you wanted while leaving your hair feeling fabulous too. Thank you for your lovely comments about our customer service as well.

Rated 5 out of 5 stars

So far so good

Recommended to try this shampoo and conditioner by a friend as have experienced a dry and itchy scalp since the menopause. Only been using this for 10 days so far but already noticing a difference and I love the fact that the product is natural and smells wonderful.

July 15, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Denise 💚 We're delighted you're already noticing an improvement after just 10 days. We hope your scalp continues to become more comfortable, and we're so pleased you're enjoying the natural ingredients and fresh scent.

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Rated 5 out of 5 stars

Fabulous shampoo

Fabulous shampoo , really does make your hair fuller and the condition is wonderful.. definitely a menopause go to my hair needs these nutrients xx

July 12, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Francesca 💚 We're delighted the shampoo is helping give your hair more fullness and leaving it in such lovely condition. Hearing it's become your menopause hair "go to" really means a lot to us!

Rated 5 out of 5 stars

Hair products that actually work for fine menopausal hair

I have fine hair and since turning 50 I’ve struggled with thinning at both the front and back. My hair was also becoming very knotted, and I’ve spent so much money on products that promised results but delivered nothing.

After a lot of research, I came across your products and decided to give them a try — and what a pleasant surprise. These products work wonders. No tugs, no dryness, and the smell is beautiful.

The shampoo is a little hard to lather, so perhaps I’m not using it quite right, but I’ve already repurchased the full hair bundle because it’s genuinely helping my hair.

I absolutely love these products.

July 15, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Promilla 💚 We absolutely loved reading your review. We're so pleased you've finally found products that work for your fine menopausal hair, and that you're already seeing such a positive difference. Thank you for trusting us enough to reorder the full bundle! If you find the shampoo doesn't lather much, try adding a little extra water on the second wash—it often creates a richer lather once any build-up has been removed. We hope you continue to enjoy your haircare journey with us. 😊

Rated 5 out of 5 stars

Purchased shampoo and conditioner

Purchases shampoo and conditioner .
I was skeptical about buying as I have bought stuff like this before which made my hair feel sticky and dull however this is the complete opposite. My hair is soft and shines . I am pleasantly surprised . Also I don’t have to wash my hair so often which is great . I am only a few weeks into my purchase so can only comment on how it looks and feels . I’m hoping that it makes my hair thicker and fuller as well . I’m very happy with my purchase with the free scalp oil which I have left in my hair over night prior to washing . Great products I will be buying again .

July 15, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Debbie 💚 We're delighted you've been pleasantly surprised! It's wonderful to hear your hair is feeling softer, shinier and staying fresher for longer already. We hope you continue to see even more benefits over the coming weeks, and we're so pleased you're enjoying the Hair & Scalp Oil too.

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