The Cornish Seaweed Bath Company Reviews 

2,969
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,494 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for significantly improving hair health, making it feel softer, thicker, and shinier, often alleviating scalp issues, and appreciate their natural ingredients and pleasant scents. Many also highlight the effective skincare range and consistently excellent customer service, noting quick issue resolution and a professional, caring approach. However, some customers noted that the products did not suit their hair, leading to dryness, thinning, or a tangled, straw-like texture, and a few also cited issues with thick conditioner consistency or non-functional pump dispensers. Additionally, a small portion of people experienced receiving orders with dented or leaking bottles upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the effectiveness of shampoos in... See more

Quality

Consumers find quality to be positive, with many reviewers praising the products for leaving their hair soft,... See more

Customer service

People report positive experiences with customer service, often describing the team as amazing, exceptional,... See more

Order

Customers consistently note positive experiences with order, praising the easy and efficient ordering... See more

User experience

Users describe positive interactions with the user experience, with many finding the products easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, prompt delivery,well packaged.I was rather sceptical regarding this product but it lived up to its reviews and actually exceed them!I'm 73 and have grown my hair,to below shoulder lengt... See more

Company replied

Rated 5 out of 5 stars

I bought a 3 for 2 sets offer which included free products too. The smell is amazing, clears my head, refreshing and clean. Shampoo/ conditioner leaves my hair soft and feeling healthier,didn't realis... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service team. My initial order, all the bottles were bashed. However, they sent three new bottles and didn’t want the bashed ones back. The purple shampoo and conditioner has defin... See more

Company replied

Rated 5 out of 5 stars

I’ve absolutely fallen in love with the Cornish Seaweed Company! From the very first wash, my hair felt incredibly clean, fresh, and so light without feeling stripped. The scent is amazing too! it... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(2,969)

1,504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great investment …

I recently started using other purple shampoos but they dried my hair out even with conditioner. I’m glad I made the change and invested in this product. The colour’s great and my hair feels fab. Also brilliant customer service and quick delivery.

July 5, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Anne 💜 We're delighted you made the switch! It's wonderful to hear the Purple Shampoo is giving you the colour you wanted while leaving your hair feeling fabulous too. Thank you for your lovely comments about our customer service as well.

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Rated 5 out of 5 stars

So far so good

Recommended to try this shampoo and conditioner by a friend as have experienced a dry and itchy scalp since the menopause. Only been using this for 10 days so far but already noticing a difference and I love the fact that the product is natural and smells wonderful.

July 15, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Denise 💚 We're delighted you're already noticing an improvement after just 10 days. We hope your scalp continues to become more comfortable, and we're so pleased you're enjoying the natural ingredients and fresh scent.

Rated 5 out of 5 stars

Fabulous shampoo

Fabulous shampoo , really does make your hair fuller and the condition is wonderful.. definitely a menopause go to my hair needs these nutrients xx

July 12, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Francesca 💚 We're delighted the shampoo is helping give your hair more fullness and leaving it in such lovely condition. Hearing it's become your menopause hair "go to" really means a lot to us!

Rated 5 out of 5 stars

Hair products that actually work for fine menopausal hair

I have fine hair and since turning 50 I’ve struggled with thinning at both the front and back. My hair was also becoming very knotted, and I’ve spent so much money on products that promised results but delivered nothing.

After a lot of research, I came across your products and decided to give them a try — and what a pleasant surprise. These products work wonders. No tugs, no dryness, and the smell is beautiful.

The shampoo is a little hard to lather, so perhaps I’m not using it quite right, but I’ve already repurchased the full hair bundle because it’s genuinely helping my hair.

I absolutely love these products.

July 15, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Promilla 💚 We absolutely loved reading your review. We're so pleased you've finally found products that work for your fine menopausal hair, and that you're already seeing such a positive difference. Thank you for trusting us enough to reorder the full bundle! If you find the shampoo doesn't lather much, try adding a little extra water on the second wash—it often creates a richer lather once any build-up has been removed. We hope you continue to enjoy your haircare journey with us. 😊

Rated 5 out of 5 stars

Purchased shampoo and conditioner

Purchases shampoo and conditioner .
I was skeptical about buying as I have bought stuff like this before which made my hair feel sticky and dull however this is the complete opposite. My hair is soft and shines . I am pleasantly surprised . Also I don’t have to wash my hair so often which is great . I am only a few weeks into my purchase so can only comment on how it looks and feels . I’m hoping that it makes my hair thicker and fuller as well . I’m very happy with my purchase with the free scalp oil which I have left in my hair over night prior to washing . Great products I will be buying again .

July 15, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Debbie 💚 We're delighted you've been pleasantly surprised! It's wonderful to hear your hair is feeling softer, shinier and staying fresher for longer already. We hope you continue to see even more benefits over the coming weeks, and we're so pleased you're enjoying the Hair & Scalp Oil too.

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Rated 5 out of 5 stars

Brilliant products

Brilliant products used for 1week already and the 3 step routine and my hair is smoother and less knotty already so hopefully in a month my hair will be stronger

July 14, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Helen 💚 We're so pleased you're already noticing smoother, less knotty hair after just one week. We hope the improvements continue as you carry on with the 3-step routine. Thank you for your lovely review!

Rated 5 out of 5 stars

Cornish Seaweed S & C

After spending a year growing out my hair colour and trying many S & Cs, I have finally found the one that really suits my hair type.

July 14, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Carol 💚 It means a lot to hear that after trying so many products you've finally found one that suits your hair. We're delighted you're enjoying the results!

Rated 5 out of 5 stars

I’ve always used good quality products…

I’ve always used good quality products on my hair and tried many purple/ black products but struggled with my scalp. So I thought I’d try these. Just ordered my next bottles along with the basic shampoo. Unsure how much the purple is helping as I’ve only been using for around three weeks and don’t wash my hair every night but I do think the brassy tones are being slowly kept away. But most importantly my scalp is slowly feeling less dry and irritated. I like the smell but my husband says it’s got a definite seaweed smell!
Well worth a try.

July 13, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much 💜 We're delighted your scalp is already feeling calmer and less irritated, and it's wonderful to hear the Purple Shampoo is gradually keeping those brassy tones at bay too. We had to smile at your husband's comment about the seaweed aroma! 😊 Thank you for your lovely review.

Rated 5 out of 5 stars

A great company selling excellent products

A friend recommended the hair serum. A great product with no chemicals. Excellent service from the company. Would recommend them 100%

June 30, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Pamela 💚 We're delighted you're enjoying the Hair Serum and our natural approach. Thank you so much for your kind recommendation and support.

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Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent - refreshing to have customer service and feel like you’re engaging with a person ! really enjoying using products….. am only a week in but hair feeling good and scalp not itching!!! 👍

July 14, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Claire 💚 We're delighted you've enjoyed our customer service and that your hair is already feeling great after just a week. Best of all, we're so pleased your itchy scalp is improving already. Thank you for your lovely review!

Rated 5 out of 5 stars

Love the smell

Love the smell, my hair feels soft but more manageable and more body. Great products highly recommend

July 13, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Joanne 💚 We're so pleased you're enjoying the fresh scent and that your hair is feeling softer, fuller and more manageable. Thank you for your recommendation!

Rated 5 out of 5 stars

Highly recommend the purple shampoo and conditioner

I purchased the purple shampoo and conditioner and the first time I used it, it removed the brassiness from my highlighted hair. This was exactly what I wanted it to do. I'm still using it 2 times a week, as suggested, to keep the brassiness at bay with all the sunshine we've been having. Very happy with both products and they smell just like a luxury spa - gorgeous. Thank you

July 7, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Helen 💜 We're delighted the Purple Shampoo and Conditioner have toned your highlighted hair exactly as you hoped. It's wonderful to hear they're helping keep brassiness away through the sunny weather too. Thank you for your lovely recommendation!

Rated 5 out of 5 stars

Purple shampoo & conditioner

I’ve tried many products but NONE have worked, except this amazing purple shampoo & conditioner. It genuinely has worked and both the colour and condition of my dry blonde hair has never been better. Love it 👌

July 1, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Andrea 💜 We're thrilled to hear the Purple Shampoo and Conditioner have worked so well for your hair. It's wonderful that both the colour and condition have improved. Thank you for your fantastic review!

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Rated 5 out of 5 stars

Great company

Easy website great products makes my hair feel lovely great face cream too would reccommend all products i jave purchase body wash,shampoo.vondioner and soap

July 13, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We're delighted you're enjoying so many of our products! It's lovely to hear both your haircare and skincare are working so well for you. Thank you for your recommendation.

Rated 5 out of 5 stars

Super Soft

Shampoo & conditioner left my hair soft & healthy. The purple colour definitely toned the brassiness of my sun exposed highlights.
Excellent communication throughout.

July 7, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Jo 💜 We're delighted your hair is feeling soft and healthy and that the Purple Shampoo is keeping those brassy tones under control. Thank you for your lovely feedback about our communication too!

Rated 5 out of 5 stars

Best purple shampoo and conditioner duo…

Best purple shampoo and conditioner duo I have tried. From first use my wide tooth hair brush glided through my hair when wet. My hair felt silky when wet rather than knotty. The colour lost the brassiness that the sun brings to my hair. Very pleased. I will definitely order again. The aluminium containers and easy dispenser are excellent.

July 13, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Julie 💜 We love hearing that your hair brush glided through your hair from the very first use! It's wonderful that you're enjoying both the toning results and our recyclable aluminium bottles. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Excellent product

Excellent product . Hair feels so fresh and clean . Very fast service . Arrived within days of placing the order. .

July 12, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Tracy 💚 We're so pleased you're enjoying the products and that your hair is feeling so fresh and clean. Thank you also for your kind words about our speedy delivery!

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Rated 3 out of 5 stars

Removed some symptoms but created others

In big: customer service initially good. Products helped my itchy scalp and reduced shedding but has damaged my hair quality and made it very dry. I have not noticed new hair growth but perhaps too soon. I am not continuing.

Background:
I have had issues with a lot of hair loss, itchy and sore scalp for the last 6 months. I purchased the shampoo and conditioner around 2 months ago, and was given body and face oil for free.

The itchy scalp disappeared almost instantly. I would also say the shedding improved. My hair however never felt clean after shampooing, even after following the advice of washing it twice and rinse well. It felt coated and was very greasy already next day. It made my hair look dull, flat and the worst it ever has.

I reached out about the issue and was adviced to buy the detox shampoo. When I explained I find it quite outrages that I should need to buy another product for the first products to work as they should, they sent me the detox shampoo for free which I appreciated.

The detox shampoo made the hair feel clean but it has dried my hair out completely. I had soft shiny hair before I switched to these products, and now after it is frizzy and completely dry. The feeling after each wash has been similar to when you have to wash your hair with soap or really bad hotel shampoo.

I reached out again about the issues with the detox shampoo and added photos of how it looks but havent heard back.

I believe these products work for some but I am not one of them. I have decided after two months it does more damage than help to my hair and have decided to stop.

July 12, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for taking the time to leave such detailed feedback, Ida. We're really pleased to hear the products helped with your itchy scalp and reduced shedding, but we're genuinely sorry they weren't the right fit for your hair overall. We're also sorry to hear you haven't yet received a reply to your most recent email, as that certainly isn't the level of service we aim to provide.

It looks like Jo, one of our customer service team member has already reached out to you about the refund :)

We really appreciate you giving the range a thorough try and sharing your honest experience. 💚

Rated 5 out of 5 stars

Love the products I've bought

Love the products I've bought, love the smells,love the fact they do what they say they're meant to do, and love that everything used is not tested on animals and has natural ingredients. Brilliant quality and very environmentally friendly containers too. And I love the fact it's a small family company. My orders came very quickly also, which I'm always glad about because I can't wait to use them.
I just wish the prices were a bit less. Some things I would love to try a bit beyond my price range .

June 21, 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Lynne 💚 We loved reading your review! It means so much that you appreciate our natural ingredients, recyclable packaging and family business ethos. We also really appreciate your honest comments about pricing and are delighted you've been enjoying the offers available. Thank you for your wonderful support.

Rated 5 out of 5 stars

I was a little bit nervous at first

I was a little bit nervous at first, as I have a sensitive scalp. The shampoo and conditioner make my hair look and feel amazing. I am do glad I chose them. The service was outstanding from the order to delivery.

June 23, 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Debbie 💚 We're delighted the shampoo and conditioner have been kind to your sensitive scalp while leaving your hair looking and feeling amazing. Thank you also for your lovely comments about our service!

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