Corona Energy Reviews 

Issue with logging into our online account and Mia from the online chat was very quick and helpful to get our issue resolved. Her customer service was great.

New customer, anxious about a few things as our contract went live. Spoke to Khushy and she was amazing reassured me everything was fine and not to worry. She was quick and efficient at putting me at ease.
Excellent customer service

Britney was very helpful and provided exactly what I needed.

Shanaya Charlesworth was fantastic and helped me 100% today solving bith of my queries

Very helpful man, got me back in to thee portal very quickly his name was Rahul

I was locked out of my account so I used the Live Chat and Britney was able to resolve the issue. Many thanks!

Dominic was very pleasant to deal with and hopefully can now resolve the issue we've been having trying to remove a meter.

The operative (Mia) was reallly helpful in providing me the clarity on my payment status and followed up with an email with additional information. The chat was efficient and I felt that Mia cared for the outcome I wished to achieve.

I spoke to Khushi today and she was very helpful and very professional. Solved my issue in no time.

this is a very reputable company and great to deal with, simple and effective, thnak you Bilal for sorting out my query. 5**

Quick and efficient service. Although I was disconnected while on hold and had to navigate several phone menu options before getting through, the overall experience was positive. The wait time was reasonable, and Bilal Nahim was very helpful in resolving my issue. Excellent customer support.

I was put through to Brooklyn in the Customers Service Team. He was very polite and helpful. Although unable to resolve my accounts issue, he made contact with the correct department and assured me that someone would answer my questions within a few days.

Nika was very helpful in assisting with all my queries through online chat. recently we have had a very bad experience with Corona's online chat i.e. they will always cut you off half way through a chat, but this was a very positive experience. Managed to get all my queries resolved by Nika.
Thanks.
Imran.

I spoke to Khushi Kheni today and she was very kind and helpful. Made me understand my invoices and gave me a clearer view of the situation. The help was much appreciated !

Quick efficient service by Nika on Live Chat. Problem sorted in minutes! Much appreciated.

This company hides the fact ( unlike British gas ) that you have to give 30 notice to cancel BEFORE you contract runs out otherwise they automatically enrol you for another year so be warned. They also almost double your price per KG without any prior notification and then conveniently do not answer complaint emails for up to two weeks or answer phones. Was a relief to final leave, felt like we were scammed from start to finish.

I have dealt with Khushi Kheni numerous times and she has always been amazing. Such friendly service and always gets the job done, I would recommend Kushi to any of my colleagues to use for queries and a nice chat. Keep up the great work! :)

Had an issue getting online to my portal and Nika was really helpful and sorted it all out quickly on live chat

I spoke with Brooklyn Gbemudu today, who I have to say went above and beyond with my multiple queries, patiently waiting whilst I was checking my system, (which took me ages) was still willing to take the time to look into everything, massive 5 star from me, I hope I get Brooklyn every time I call in, he gave 100% good job :) And I am very thankful!