Hibu Reviews 

I utilized Hibu for several months and observed minimal results. They demonstrated the effectiveness of their keyword entries for me through the Hibu dashboard. Ultimately, they suggested implementing a dynamic phone tracker on my site, which unfortunately disrupted my inquiry form for three weeks, resulting in the loss of all inquiries during that period. I engaged in a two-week struggle with them and eventually had to consult my own IT team to identify the problem. Only after we pinpointed the issue as one caused by Hibu did they resolve it and acknowledge their mistake. As compensation, they offered half a month's service free, which hardly compensated for the potential loss of over $15,000 in services and the negative impact on our reputation due to unaddressed inquiries. I would never use their services again.

HIBU promised to manage my SEO, but the moment I signed up the nightmare began. They immediately began erasing all of my local listings. They somehow got into my YEXT account without authorization and began deleting profiles after claiming they were unable to correct it. All of the images and descriptions were erased. I cancelled with them less than a month. I honestly feel that HIBU was paid by my company's competitors to solicit business from me to sabotage my SEO.

Customer service is always helpful and timely. The account representative is always clear about what he is promoting. I feel the services is worth the value.

After working with Hibu for the last 3-4 months, it appears that their processes are very rigid and mostly templated. So, for example, you have to find the template that works best for your social ads. Then fit your business information in the template that you choose. The other, and larger frustration, is the fact that communication between all of the associates at Hibu is not very good. I am figuring out how to work within Hibu's system by trail and error instead of clear instruction on the front end.

Easy to work with and effective strategies. They built us a beautiful website and our online presence and sales have increased.

When it comes to advertising I am always on the fence about what is going to drive the traffic to our business. Some places promise things with a high rate.
Since I have started working with HIBU. They never oversold me on items that would not benefit us. My rep Emily has been amazing thru the whole process along with the design team helping on our new website.
I am totally happy with the outcome and look forward to all the great things that are in store ahead.

Most advertising companies are like used car salesman’s but my experience here Hibu and the staff up into today’s date has been great. But we’re just getting started. I will keep everyone posted how things go.

I like how everything is all in one and the dashboard is really easy to see the progress. i also like how we can reply to reviews.

Super good customer service, and very good results would recommend to everyone!

They were finally able to fix the google location for the business. Also helped to update our website.

I highly recommend HIBU for anyone looking for a reliable and trustworthy business partner to help with the website and Google tools! They have been instrumental in helping us grow our business and have always been there when we needed them.

Mimi's Moving Services!
Blanca Escobar
Owner!

We have an amazing relationship with the hibu team and Dahlin is a rockstar!! There customer service aligns perfectly with our business and couldn’t be more happy

Mike Wallace
A Breath of Fresh Hair in Fair Oaks California

Hibu Marketing and my consultant Josh literally changed the trajectory of my life. As a hairdresser with nearly four decades of experience in the San Francisco Bay Area, I had painstakingly built a flourishing business with a loyal clientele. Unavoidable circumstances led to a relocation 2.5 hours away, resulting in a grueling commute that was unsustainable. I am in the twilight of my career and starting over did not seem possible, but I had to do it. I opened a small Salon and waited for customers. When little happened, my sister suggested I hire HIBU. Once I teamed up with Josh, the outcome was nothing short of phenomenal. It took some time, but I am getting multiple calls for bookings daily. The aim was to generate enough clients within a year to end the commute, and we achieved more. I have a thriving salon nearby and am part of an engaging local community.

I had only planned for six months of service, but due to the immense impact, I'll continue with HIBU. The gratitude I feel for Josh and Hibu is immense, they have redefined my career and improved the quality of my life significantly. Our goal was to get enough clients to stop the commute within one year. Not only will that happen, but I have been able to build a thriving business within walking distance from my home. I am a part of a wonderful community.

Words fall short of expressing the profound gratitude I feel toward Josh and Hibu for this significant transformation. Their services have opened up a world of possibilities, offering a fresh lease on my career and significantly enhancing my quality of life. Thank you, Josh.

We signed up for Hibu on a 6 month agreement and was the worst decision we made!!!!! We made 1st payment in December and ads banner ADs started to run. They promised to help and create ADs they did not. Same ads ran for 4 months!!!! Out account manager constantly tells us how ad is doing regardless of what we say. They firmly believe that if someone looks at an ad automatically believes they came into out business instead of listening to out team that tells otherwise!!! Hence ads stay up instead of doing as WE ASK and change ad out. Our agreement was up in May and they came back and said you agreement doesn't start until all ads start to run but they take monthly payments regardless and try to use that to extend your agreement!!!!!

We may be only 1 review but I will say tread lightly if using this company!!!!! Ensure you have a hard start and end date and ensure to get everything promised in writing in if they say what they will do in a general conversation!!!!!! GET EVERYTHING IN THE AGREEMENT ESPECIALLY HARD END DATE!!!!!!

I am a coach who works nationally with clients. My Hibu contact said they'd be able to get the phone ringing based on Display, Google and Facebook ads. It's been over 5 months, yet I haven't gotten one single call from a truly qualified prospect. They've tried a couple of random things to address, but have not been any more successful. When I asked them to stop the bleeding and end the contract, rather than helping me cut my losses, they refused. So, if you are looking for a true partner and someone who takes accountability, you may want to go elsewhere.

No idea what they did in 3 months time. To go into the details would take more wasted energy than I have for this company. I am truly so irritated at the lack of integrity in the rep (Gregg Warmbier) I had and the company itself.

One word of advice: RUN!!

Edit: they asked me to reach out to them. I did. They never responded.

This company is a scam.

This company has been fraudulently offering marketing services for years. There are multiple lawsuits against them.

They offer to provide marketing services and do nothing. When I told them I wanted things resolved, they did nothing. It's been 3 months and no work has been completed. I told them I don't want their services, and they are threatening me with collections.

Please look at others who have had the same problem. This company is running a scam and they should be stopped. thousands of small businesses have been destroyed by them, and nothing happens.

See many stories of the same, like mine.

google the words: hibu scam, hibu lawsuits, hibu yelp reviews, hibu sitejabber

Hibu is owned by Dex Media and Thryv, two other well known scam companies.

YOU THOROUGHLY DISGUST ME!

Great Experience! Very reliable company with friendly salesmen and competent customer service.

I entered into an agreement with this company last November. I pay $300 a month for 4 services, none of which they do. For example, one of the services is to increase my business ratings. The first month, they were able to get me a number of 5 star ratings. However they failed to mention that these ratings are not public and I am the only one who will ever see them! Since that time, they have done nothing else. Another example is their online business info management service, ensuring accurate information. While their Hibu dashboard told me my info was nearly 100% accurate, this was in fact false. When I had a social media account assessment separate from Hibu, they found my Google business page listed the wrong phone number and web address. This error was publicly visible to the world for at least two weeks, probably longer! When I went into correct the errors, I learned I no longer had ownership or access to my Google account. I found this out after spending hours on the phone with Google Support. I couldn’t do anything to fix the problem so I submitted a request to correct the phone and web info, Hibu declined. So I called Google back and they helped me figure out how to get me back as an admin, but Hibu still owns my account. These are just a few examples of their scam operation! Do not use unless you want to throw money away!

Cancelling Service
I emailed my rep to cancel service, they continued to charge my credit card.
I called HIBU and they said they would cancel the service if I would confirm all past payments as valid.
I refused and am disputing my credit card bill.
This takes my time and HIBU's time.
Be careful as HIBU is not trustworthy.