Hibu Reviews 

No idea what they did in 3 months time. To go into the details would take more wasted energy than I have for this company. I am truly so irritated at the lack of integrity in the rep (Gregg Warmbier) I had and the company itself.

One word of advice: RUN!!

Edit: they asked me to reach out to them. I did. They never responded.

This company is a scam.

This company has been fraudulently offering marketing services for years. There are multiple lawsuits against them.

They offer to provide marketing services and do nothing. When I told them I wanted things resolved, they did nothing. It's been 3 months and no work has been completed. I told them I don't want their services, and they are threatening me with collections.

Please look at others who have had the same problem. This company is running a scam and they should be stopped. thousands of small businesses have been destroyed by them, and nothing happens.

See many stories of the same, like mine.

google the words: hibu scam, hibu lawsuits, hibu yelp reviews, hibu sitejabber

Hibu is owned by Dex Media and Thryv, two other well known scam companies.

YOU THOROUGHLY DISGUST ME!

Great Experience! Very reliable company with friendly salesmen and competent customer service.

I entered into an agreement with this company last November. I pay $300 a month for 4 services, none of which they do. For example, one of the services is to increase my business ratings. The first month, they were able to get me a number of 5 star ratings. However they failed to mention that these ratings are not public and I am the only one who will ever see them! Since that time, they have done nothing else. Another example is their online business info management service, ensuring accurate information. While their Hibu dashboard told me my info was nearly 100% accurate, this was in fact false. When I had a social media account assessment separate from Hibu, they found my Google business page listed the wrong phone number and web address. This error was publicly visible to the world for at least two weeks, probably longer! When I went into correct the errors, I learned I no longer had ownership or access to my Google account. I found this out after spending hours on the phone with Google Support. I couldn’t do anything to fix the problem so I submitted a request to correct the phone and web info, Hibu declined. So I called Google back and they helped me figure out how to get me back as an admin, but Hibu still owns my account. These are just a few examples of their scam operation! Do not use unless you want to throw money away!

Cancelling Service
I emailed my rep to cancel service, they continued to charge my credit card.
I called HIBU and they said they would cancel the service if I would confirm all past payments as valid.
I refused and am disputing my credit card bill.
This takes my time and HIBU's time.
Be careful as HIBU is not trustworthy.

I find it interesting all the 5 star reviews this company has in their own website, but upon checking in other platforms the truth comes out.
My experience was positive at the beginning, the onboard team was good, as time went by the sales rep started selling me different products to promote my new business. None of those products brought any leads at all, at one point they run a campaign with the wrong phone number, or they run another one without any information of the products sold in my business just the name and phone number. When I wanted to make changes on my website the had a person give me directions to do it myself.
The communication is terrible, no one knows what’s going on with the account, meaning I had to repeat the story every time. I started the process to cancel their services due to non performing and never got a call back.
I stoped payment on my credit card, but now I know I can count on a daily call from their collection department.

Long story short I cancelled my account with my sales rep which is the main person I dealt with throughout my time with the company. (2) months later I got charged $10,000.00 and they say "well we sent you an email, you can't just cancel with your claims rep". Imagine charging someone $10,000.00 without making a phone call. What an absolutely joke of a company. Stay away from these people. On another note they can barely drum up any business either.

Team Hibu delivered according to my expectations without a problem. Everyone from my sales representative Lori Tylee to customer service are very professional and able to clearly communicate with me. Communication is key to understanding your client's needs. Thank you Hibu, I will recommend your services to my clients.

Hello, my name is Armando Soto, My father is Angel Soto, Owner of Easton Plastering. I am very very upset with Hibu and am hoping to resolve this issue before my farther escalates the situation and terminates the contract early. April 28th > I sent out an email to my agent Mary Patterson, and Sophia Bogard. I made it absolutely clear, that I did not want any sort or form of "tracking" number on my account. Also you have record of the email AND the 2nd / final consultation phone call my father had with Mary and HIBU> MY FATHER MADE I CLEAR ONCE AGAIN NOOOOO TRACKING NUMBER ON OUR ACCOUNT. ( Both of these instances are verifiable ). May 25th > Website goes Live, WITH tracking number. We texted and called Mary every 2-3 days demanding to turn off the tracking ( which should have never touched my website PERIOD, simple as that....) tracking number gets turned "off" > but it remained on our website until JUNE 19th..... (According to a tier one manager me and Mary spoke with).... 3 (THREE) customers, contacted my father, and informed him that the number on the website was a DEAD END NUMBER> IT LEAD TO NO WHERE. July 2nd, I open the website on my MacBook Pro. DEAD NUMBER IS STILL DISPLAYING...... July 4th 2022, > My father, and I, and my younger brother who has nothing to do with this business. Each went on the eastomplastering.com website, and we took VIDEO EVIDENCE!!!!!! THAT THE DEAD Number REMAINED THERE, when it should have never even touched our website. THE DEAD number was on our website MAY 25th > July 5th... Confirmed on more than 8 difference devices if we include the customers who informed my father of this ridiculous, unbelievable error, on HIBUS END.. Absolutely insane how this error went on for so long despite us making this clear (NEVER TRACKING NUMBER), BEFORE THE WEBSITE WAS EVEN LIVE...... We need to find a way to work this out, we are demanding a full months worth of credit applied to our account effective immediately....... Kristin Davis was in charge of performing a thorough investigation, and informed us that no adjustment was warranted.... I contacted her personally via phone call July 11th, 2022 around 10 AM west coast time. She took notes of everything I just typed once again, and said she would contact me right back. I never heard back from her, no update whatsoever. This has been the slowest months my father has had in years. Please contact me, we need to figure out a way to resolve this. Thank you for your time and consideration. - Armando A. Soto

It's nice to have a team I can depend on.

Briar Kinnick was so nice, helpful & very knowledgeable. His professionalism and accuracy made the whole experience go by smoothly! I always have a great experience with Hibu. I will recommend Hibu to any company out there.

Thank you,

K. Waters
Granite City Interiors

My Hibu Account Manager, Nikki Davidson, is a ROCK STAR! She has helped me grow my massage business exponentially via the Hibu Services and her own expertise. I am forever grateful for our partnership.

Always thorough and efficient. Part of our business success story. No pressure but always providing options.

Day 6 trying to cancel a product which it didn’t give me any profit at all and no solution to my case. I’m really disappointed with the service. Everyone that hires this company will only pay a monthly fee and not getting results. How they think that I’m going to have money to pay them if I’m not getting any costumer at all?? Don’t take any risks, they don’t care about the customers at all. They only care about the money they are receiving from you. I’m just trying to cancel a product which they’ve said that I’ll be getting customer. And I didn’t get ANY. The worse is paying $1287 per month for nothing .Don’t waste your money with this. They will promise everything to you.

Everyone has been extraordinary with my website building. All staff I've interacted with at Hibu is top notch and very responsive to clients needs. The dashboard features to ask for assistance or do myself are just a couple of the many great features offered. I am definitely impressed with Hibu.

Kara is nice to work with when it comes to processing requests for our agency's website and/or explaining new programs and the benefits.

Hibu has always provided an excellent website for us including making changes throughout the year! We always get great compliment on the website! Thank you, Hibu, for a job well done!

Hibu is amazing! They helped us create a new beautiful website to attract more patients into our dental practice. They are always available for questions, changes or concerns. They also stop into the office every few months just to check up and make sure we are still happy with the service. Compared to many other companies, Hibu also offers the best prices around!

I have worked with Hibu for many years. I appreciate that I can tailor our advertising to fit our business and clientele, not the other way around.

Nikki is friendly and patient. Her timely follow-up is impeccable! I appreciate her help whenever I call. She replies quickly and handles the request immediately. THANK YOU NIKKI!!!

Great company great people who work here and very easy to talk to And always on call ⭐️⭐️⭐️⭐️⭐️