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Costway Canada Reviews 

2,170
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 1,397 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent pricing, finding it very competitive and a major factor in their purchase decisions. Many consumers also appreciate the product quality, often noting it meets expectations for the price. The ordering process is often described as easy, and many customers experienced quick and smooth delivery. However, some people mentioned significant delays in delivery, with items taking longer than expected or being delivered to incorrect locations. A few other people also felt that product quality was sometimes lower than anticipated, or that items arrived defective or not as described.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with their purchases,... See more

Quality

People report ambiguous experiences with quality, with many reviewers expressing satisfaction, noting... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast delivery... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many finding the ordering process easy to... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices reasonable and better than... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great! Within a few days, you'll receive your product at a good price. The delivery service could be improved.For both orders same delivery guy. First order:The delivery driver didn't want to drive... See more

Company replied

Rated 4 out of 5 stars

First time shopping on this site. I found it easy to navigate and order. Not sure of the extra cost to guarantee satisfaction and return items - most other sites don’t require anything like this. Goo... See more

Company replied

Rated 4 out of 5 stars

There was an issue with shipping, the website said 3-10 day delivery, but it was over 15 business days when all pieces finally came. The furniture seems to be decent quality, set-up was fairly easy. C... See more

Company replied

Rated 4 out of 5 stars

Delivered quickly and packaged well. The light looks great and is good quality! Description for it should state that standard size bulbs will not fit in opening for light covers and that a chandelier... See more

Company replied


Company details

  1. Outdoor Furniture Store
  2. Appliance Store
  3. Baby Store
  4. Furniture Store

About Costway Canada

Written by the company

Costway Canada Banner

About Costway.ca

Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.

Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.

Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.

Choose Costway.ca for quality, value, and a better home lifestyle.

Our Promise to You

Written by the company

Trust keeps us always by your side!
Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.

Shipping and Warranty Guarantee

Fast Free Shipping & 30-Day Return

Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations. A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.

Contact info

Promotion box for Costway Canada

Get C$250 Coupons for Your Orders!

Plus free shipping across Canada on all home furniture & decor items!

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,170)

1,515 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I picked up a fire coffee table that…

I picked up a fire coffee table that was half off. Was a little hesitant because I saw costway products being sold at many places and never saw the direct website before. Products support and purchasing is as described.

June 22, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Good quality product at reasonable…

Good quality product at reasonable prices and good customer service

July 14, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

quality was great

quality was great. very responsive

June 29, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Good service

Product quality is good

June 29, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

These chairs are great!

The chairs are perfect. The umbrella is adjustable so you can change it as the sun moves. Exactly as shown. Would buy again.

June 29, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

I bought washing machine installed and…

I bought washing machine installed and see how it goes. There was a short delay in delivery by UPS

June 20, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Great

Great ! Love it

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

Great experience

Product was delivered on time

June 18, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 2 out of 5 stars

No need.

Just purchased, waiting for receive it soon.

July 13, 2026
Costway Canada logo

Reply from Costway Canada

Hi,
We have shipped the order for you with UPS tracking number 1Z15FY342022891291 and 1Z15FY342036370309, now they are all in transit, please wait a few days for the packages.
Warm regards
Costway inc.

Rated 1 out of 5 stars

wrong service

impossible de canceller

July 13, 2026
Costway Canada logo

Reply from Costway Canada

Dear customer,
We noticed that you have placed the order#CA22026071198395 and CA12026071274367, we have cancelled the order#CA22026071198395 for you, and you also sent email to us that you want cancel the order#CA22026071198395, please note to check.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Thank you

Thank you. Both items received in good time, exactly as ordered.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Lounging To Begin!

Package of 2 Lawn Chairs arrived expertly packaged and on time. High quality product as shown through a fantastic web presence and clear portal. Great pricing coupled with a great product plus smooth shipping equals a great experience—great work CostWay! (Paul from Canada)

June 26, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Beautiful chairs

Beautiful chairs, easy to install and delivery was quick.

June 20, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

well-organized

well-organized, prompt shipping, good price, attractive product.
Peter Schulz

July 10, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Product is excellent quality

Product is excellent quality, packaged well, easy to put together, looks great. Overall very pleased with purchase and price point is excellent for the quality.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Excellent After-Service.

I really appreciate to be contacted by a real human, with real values and professionnalism. I have trust on your Service. Thank you

June 20, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Highly Recommend

The patio furniture was delivered very quickly and I may have used one of the bolts incorrectly and customer service was very helpful and sent out replacements right away. Such a good price for pretty good quality furniture. It does take some time to assemble, but very worth it.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

The directions for putting together…


The directions for putting together these chairs need to be away clearer. The chairs are great once together.

June 20, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

Many thanks for the delivery and it…

Many thanks for the delivery and it looks like it is all there. It will take some time before I will install it.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Perfect size for our patio table

I have been looking for some time for the right umbrella that would cover our patio table so that everyone would be sheltered from the sun when we are all seated together and I think I have found it it is exactly what I have been looking for and the lights are just a bonus. Excellent product

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

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