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Costway Canada Reviews 

2,133
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,343 reviews, reviewers had a great experience with this company. Many customers praise the excellent value and competitive pricing, often finding products to be of good quality and as described. People frequently highlight the fast and on-time delivery, noting that items arrive well-packaged and the ordering process is smooth. However, some customers also noted issues with delivery, experiencing delays, misrouted orders, or packages left improperly. A few other people also felt that some products arrived with missing or defective parts, had lower quality than expected, or were difficult to assemble.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and design. Many reviewers praise the... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing satisfaction with the construction,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast delivery... See more

Order

Users describe ambiguous interactions with order, with many finding the ordering process easy and... See more

Price

Clients share positive opinions on price, with many reviewers highlighting great prices and excellent value... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great! Within a few days, you'll receive your product at a good price. The delivery service could be improved.For both orders same delivery guy. First order:The delivery driver didn't want to drive... See more

Company replied

Rated 4 out of 5 stars

Weighted umbrella base was delivered very quickly. Took off 1 star as the package that held the necessary hardware was not sealed and there were only 9 screws loose inside the packing material. A qua... See more

Company replied

Rated 4 out of 5 stars

The only thing I look for is for after delivery is support help for missing parts or RETURN POLICY ,thats why I prefer big box stores . I just receive an umbrela $350 with missing parts and a box dama... See more

Company replied

Rated 4 out of 5 stars

There was an issue with shipping, the website said 3-10 day delivery, but it was over 15 business days when all pieces finally came. The furniture seems to be decent quality, set-up was fairly easy. C... See more

Company replied


Company details

  1. Outdoor Furniture Store
  2. Appliance Store
  3. Baby Store
  4. Furniture Store

About Costway Canada

Written by the company

Costway Canada Banner

About Costway.ca

Costway.ca is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for Canadian households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.

Our product selection includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, designed to meet the needs of modern Canadian families. With free shipping sitewide and reliable fulfillment, we strive to deliver a smooth and convenient shopping experience.

Supported by a customer-focused service team, Costway.ca is dedicated to helping families create a more comfortable and enjoyable living space.

Choose Costway.ca for quality, value, and a better home lifestyle.

Our Promise to You

Written by the company

Trust keeps us always by your side!
Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.

Shipping and Warranty Guarantee

Fast Free Shipping & 30-Day Return

Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations. A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.

Contact info

Promotion box for Costway Canada

Get C$250 Coupons for Your Orders!

Plus free shipping across Canada on all home furniture & decor items!

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(2,133)

1,491 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

well-organized

well-organized, prompt shipping, good price, attractive product.
Peter Schulz

July 10, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Product is excellent quality

Product is excellent quality, packaged well, easy to put together, looks great. Overall very pleased with purchase and price point is excellent for the quality.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Excellent After-Service.

I really appreciate to be contacted by a real human, with real values and professionnalism. I have trust on your Service. Thank you

June 20, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Highly Recommend

The patio furniture was delivered very quickly and I may have used one of the bolts incorrectly and customer service was very helpful and sent out replacements right away. Such a good price for pretty good quality furniture. It does take some time to assemble, but very worth it.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

The directions for putting together…


The directions for putting together these chairs need to be away clearer. The chairs are great once together.

June 20, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

Many thanks for the delivery and it…

Many thanks for the delivery and it looks like it is all there. It will take some time before I will install it.

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Perfect size for our patio table

I have been looking for some time for the right umbrella that would cover our patio table so that everyone would be sheltered from the sun when we are all seated together and I think I have found it it is exactly what I have been looking for and the lights are just a bonus. Excellent product

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Package arrived and satisfied

Package arrived and satisfied

June 27, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

This is a great gift idea and

This is a great gift idea and your website was very easy to use!

July 11, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Super easy to install

Super easy to install. Very simple product. I love it because there are no sharp edges and very safe around kids.

June 26, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

I have no complaints with Costway

I have no complaints with Costway. I purchased a pool vacuum robot and it is exactly as described and works great. My complaint is with the shipping company. They misrouted my order and it took more than a week for them to realize and correct the issue. What was supposed to be 2 day shipping turned into 2 weeks.

June 19, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Very prompt anx responsive to any…

Very prompt anx responsive to any issues during the ordering process.

June 26, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Great product

June 19, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 4 out of 5 stars

Nice Little Table Set

It is nice little table set. Easy to put together. Just missing a few stickers that cover screws.

June 18, 2026
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Reply from Costway Canada

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Fast shipment and good product

Fast shipment, easy to install, good quality. This 50" fireplace transformed my living room. I received many compliments.

June 18, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 1 out of 5 stars

If I could give zero stars i would!

If I could give zero stars i would!! Do not shop with this company, they false.Advertised products.Take your money and then send you whatever they want if you even receive anything

July 10, 2026
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Reply from Costway Canada

Dear customer,
We regret for any convenience caused. We have canceled your order per your request and issued the refund. If you have any other questions, please feel free to reach out.
Kind regards
Costway inc.

Rated 5 out of 5 stars

Good quality

Good quality. Fast shipping. Will buy again!

June 18, 2026
Costway Canada logo

Reply from Costway Canada

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Dehumidifier On time delivery

On time delivery. Good price.
Delivery driver needs to pay attention to box instructions. This side up. Do not drop.

June 18, 2026
Costway Canada logo

Reply from Costway Canada

Thank you for your kind words.
Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 5 out of 5 stars

Great service

Tech was knowledgeable and professional

June 18, 2026
Costway Canada logo

Reply from Costway Canada

Your appreciation means a lot to us.
We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website.
Warm regards
Costway inc.

Rated 1 out of 5 stars

Took almost 2 weeks to receive my…

Took almost 2 weeks to receive my order, and when it came, it was damaged. The wrong brake pad was attached. I had to return as this was a safety issue for my 5-year-old.

June 17, 2026
Costway Canada logo

Reply from Costway Canada

Dear customer,
We sincerely regret for the inconvenience caused by the product issue.
If you have any further questions or need additional assistance, please feel free to contact our customer service team.
Warm regards
Costway inc.

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