Ice Maker was delivered on time and in good condition. Ice Maker works fine - just not as large as desired. Not pleased with the size of the unit. Considerably smaller than previous Costway... See more
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Review summary
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Timely response and quality fairly represented. Delivery was a bit rocky….5 hours behind the predicted time of delivery (arriving 9:30pm) and putting it in the middle of my driveway instead of the app... See more
Company replied
No issues yet however i did not install the equipment yet. I have purchased 2 units and both where delivered with the condensers laying flat instead of upright. There is no visual damage but its con... See more
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Pretty nice furniture for the money. Fits great on my small screened in porch. Not sure how long the cushions will hold up, but there comfortable enough. The only negative was my order was in 3 differ... See more
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Company details
- #133 of 171 best companies in Furniture Store
- #17 of 24 best companies in Appliance Store
- #19 of 23 best companies in Children's Toys Store
- #21 of 32 best companies in Outdoor Furniture Store
About Costway
Written by the company
About Costway.com
Costway.com is a trusted online retailer offering high-quality furniture, home appliances, and lifestyle products for American households. We are committed to providing affordable, practical, and stylish solutions that enhance comfort and convenience in everyday home life.
Our product range includes indoor and outdoor furniture, essential home appliances, and kids’ furniture and toys, thoughtfully designed to meet the needs of modern families. With free shipping sitewide and fulfillment from U.S. warehouses, we strive to deliver a smooth and reliable shopping experience.
Supported by a customer-focused service team, Costway.com is dedicated to helping families create a more comfortable and enjoyable living space.
Choose Costway.com for quality, value, and a better home lifestyle.
Our Promise to You
Written by the company
- Trust keeps us always by your side!
- Driven by passion and innovation, we offer a wide range of furniture to elevate every moment of home life. We’re here to accompany you through every stage—bringing comfort, style, and delight to your home.
Shipping and Warranty Guarantee
Fast Free Shipping & 30-Day Return
Free standard shipping is available to most destinations.
A 180-day warranty and a 30-day return policy are provided to ensure a seamless shopping experience.
Contact info
11250 Poplar Ave, Bldg C, 92337, Fontana, United States
- service@costway.com
- costway.com
Get $200 Coupons for Your Orders!
4.0
Great
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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The hydrangeas blooms are so much more…
The hydrangeas blooms are so much more sparse in size than picture and they will not stay attached to plant.
May 25, 2026
Reply from Costway
We will contact the customer service to solve the problem for you as soon as possible. Please kindly check your inbox for a message from our customer service address service@costway.com.
Kind regards
Costway inc.
The last part of putting together the…
The last part of putting together the fan was more difficult than it should have been. The ring that holds the two grills together should be made wider. I had to use some electrical tape & twist ties to help hold it together before tightening the ring screw.
Otherwise everything else was easy and love this fan!
May 23, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
This is the only company that answers…
This is the only company that answers the phone Sunday at the end of the day.
Keep up the good work!!
May 25, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Beautiful set!!
I’ve never ordered from this company before so I was a little skeptical. It is a beautiful set and it wasn’t hard to put together. It matches wonderfully on our back porch. The packages came in separate boxes. The umbrella came a couple days before. The wait for the delivery wasn’t that long either. The table is very sturdy. I love it!
May 25, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I never review
I never review. However, I got a great deal. I had a great price will definitely consider them for my next furniture purchase
May 23, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Easy to Order and Fast Shipping
May 27, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Repeat customer
The swing arrived quickly and good condition. I like the swing so much that this is my second one.
May 28, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Love the media console I got
May 23, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Costway 8' X 5' Hardtop Grill Gazebo…
Costway 8' X 5' Hardtop Grill Gazebo with Vented Polycarbonate Roof Side Shelves Hooks - the grill gazebo is nice. I needed a little help from by wife to put on the hardtop. Other than that I put the whole frame together myself. It took me about 4 hours for the frame and 2 hours for the hardtop. I have one suggestion. It would be nice if there were a couple of fasteners along the tracks on the side of the hardtop channels to help prevent the panels from coming loose during snowfalls. I can't always get out there right away. A little snow might cause the panels to slide out of the grooves. Something to help hold the panels in place would be nice.
June 14, 2026
Unprompted review
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
product was good but shipping issues…
product was good but shipping issues occured that took over a month to figure out and recieve the product.
May 19, 2026
Reply from Costway
Dear customer
Thank you for your feedback! According to our records, your order was placed on May 18, 2026, and the package was delivered on May 22, 2026, which is within the estimated delivery time. It seems that you might be mixed your orders. Could you please double-check your order information? If you need any further assistance, please don’t hesitate to contact us service@costway.com.
Best regards
Costway.Inc
Just send me the return label
Just send me the return label. The pieces are broken and y'all want pictures?! Why? So I can throw it out or so y'all can throw it out? This product is complete crap
May 26, 2026
Reply from Costway
We checked and found that the refund of the item has been issued to your original payment account without returning the item, please double check.
Kind regards
Costway inc.
Good product good price
May 19, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
tough returns
Ordering was easy. Trying to return an item in original condition proved to take almost a week just for return authorization.
May 29, 2026
Reply from Costway
Dear customer
Thank you for your feedback and for letting us know about your experience. We’re glad to hear that ordering was easy, and we apologize for any inconvenience caused by the return authorization process taking longer than expected. We are constantly working to improve our service and appreciate your patience. If you need any assistance with your return, please don’t hesitate to contact us service@costway.com—we’re here to help!
Best regards
Costway.Inc
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Selections are very good
The variety of choices are very good. Cannot wait to get my order delivered!
June 12, 2026
Unprompted review
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Reply from Costway
We will contact the customer service to solve the problem for you as soon as possible. Please kindly check your inbox for a message from our customer service address service@costway.com.
Kind regards
Costway inc.
I saw a lot of bad reviews for this…
I saw a lot of bad reviews for this company and wish I had seen them before I did business with them. I ordered something and then the next day saw that the order had been canceled by them. Thinking well maybe it was something I did wrong. I ordered it again. So now they’ve charged me two times for the item and I couldn’t get a refund on the item at all without jumping through 100 hoops and losing more money to boot. So now I have two of this item when I only wanted one. This company doesn’t care about its customers all they care about is making money. And yes, we are in business to make money, but you should be good to your customers as well and not have policies that are near high impossible to follow.
June 13, 2026
Unprompted review
Reply from Costway
We have replied to your email before. Please kindly check your inbox for a message from our customer service address service@costway.com and reply to us as soon as possible.
Kind regards
Costway inc.
Fast delivery and easy setup
May 29, 2026
Reply from Costway
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I was auto opted in to spam
I received this survey and didn't opt in to surveys or any emails at all.
May 28, 2026
Reply from Costway
Since you placed an order with us, our system has sent you a follow-up survey. We would like to gather feedback on your shopping experience to help us further improve the quality of our service. Please do not worry about it.
Thank you for your understanding.
Kind regards
Costway inc
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