Cosyfeet Reviews 

196
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality of the products, noting their comfort and excellent design, especially for those needing wider or supportive footwear. Many people appreciate the ease of ordering and the prompt, efficient delivery service, often receiving their items quickly. The overall service is frequently highlighted as excellent, with consumers finding the products to be of great value and well-suited to their needs. However, some customers also noted initial challenges with product sizing, finding items either too large or too tight, or needing to exchange for a different size. Despite this, the company's service was often helpful in resolving these fit issues, with easy return and exchange processes.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort and fit of sandals, shoes,... See more

Order

Customers had positive experiences with order, finding the process easy and delivery prompt. Many reviewers... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting excellent and prompt... See more

Service

Customers consistently note positive experiences with service, with many praising the quick delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At last a pair of boat shoes that fit. I have very broad feet making it difficult to find shoes that fit, usually buying 1 - 2 sizes larger. Over the last few years I have sent shoes that claim to be... See more

Rated 5 out of 5 stars

I have still not received my order. I was told that Cosyfeet contacted Royal mail and was told it had been delivered to a house with a black door. Were as our door is white. So it was miss delivered... See more

Company replied

Rated 5 out of 5 stars

Easy to order, very prompt delivery and we'll packaged. The socks are good quality, very comfortable and as advertised they do not mark my ankles at all. Since wearing them my ankles have stopped swe... See more

Rated 5 out of 5 stars

I have neuropathy in my feet & hammer toes and Cosyfeet's shoes give me the support and comfort I need to help me get through the day and have enough depth to fit my orthotic supports which also furth... See more


Company details

  1. Shoe Store

Written by the company

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

196 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(196)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Great footwear for high insteps and diabetics

We initially found getting the correct size difficult due to the brand being much roomier than most footwear. I called Cosyfeet for help and a very friendly and helpful lady gave me some great sizing advice so now my husband is delighted with his Richie slippers! They are perfect for his high insteps and diabetic feet.

July 7, 2025
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Rated 5 out of 5 stars

Comfy socks

I've tried other socks but have always returned to the Cosyfeet Softhold socks as they really understand the value of comfort around the ankles.

July 7, 2025
Rated 3 out of 5 stars

sub-standard over priced

Bought 3 pairs of socks for over £25 - terrible quality, really thin- holes after 4 hrs wear - they said send them back for arefund but its not good enough =- why should I have the hassle? why can't they sell decent products - will never but from them again - its happened before buit I thought I
would give them one mre chance - bad decision on my part

Update: received a full refund for the socks - I have had no problem
In the past with their thicker socks and will only purchase those in the future - the thinner ones are not up to scratch in my view - very good customer service as usual

July 14, 2025
Unprompted review
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Reply from Cosyfeet

We apologise that the socks have developed a fault after such a short period, it's not something that we would expect to happen at all.

A refund for the socks has now been made back to you, we apologise again for any inconvenience this has caused.

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Rated 5 out of 5 stars

Highly Recommended

From speaking with someone in chat to ordering and delivery I cannot give sufficient praise. The online agent actually answered what I asked and the ordering was very straightforward. A pair of shoes and slippers ordered on Friday and delivered today (07.06.25). A joy that both pairs fit and are extremely comfortable. Thank you to all involved and will recommend using Cosyfeet to anyone who struggles to find footwear to fit in terms of width.

June 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Have searched everywhere for some wide…

Have searched everywhere for some wide fit closed toe comfortable sandals . I have lost count of the shoes sent for (we have only one shoe shop where I live) which have had to be returned as too small, too narrow, too long etc. etc.These Cosyfit sandals are extremely comfortable and airy and ideal for wider feet. Yes perhaps on the pricy side but worth every penny.

April 23, 2025

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