Cosyfeet Reviews 

196
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb quality of the products, noting their comfort and excellent design, especially for those needing wider or supportive footwear. Many people appreciate the ease of ordering and the prompt, efficient delivery service, often receiving their items quickly. The overall service is frequently highlighted as excellent, with consumers finding the products to be of great value and well-suited to their needs. However, some customers also noted initial challenges with product sizing, finding items either too large or too tight, or needing to exchange for a different size. Despite this, the company's service was often helpful in resolving these fit issues, with easy return and exchange processes.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the comfort and fit of sandals, shoes,... See more

Order

Customers had positive experiences with order, finding the process easy and delivery prompt. Many reviewers... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting excellent and prompt... See more

Service

Customers consistently note positive experiences with service, with many praising the quick delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At last a pair of boat shoes that fit. I have very broad feet making it difficult to find shoes that fit, usually buying 1 - 2 sizes larger. Over the last few years I have sent shoes that claim to be... See more

Rated 5 out of 5 stars

I have still not received my order. I was told that Cosyfeet contacted Royal mail and was told it had been delivered to a house with a black door. Were as our door is white. So it was miss delivered... See more

Company replied

Rated 5 out of 5 stars

Easy to order, very prompt delivery and we'll packaged. The socks are good quality, very comfortable and as advertised they do not mark my ankles at all. Since wearing them my ankles have stopped swe... See more

Rated 5 out of 5 stars

I have neuropathy in my feet & hammer toes and Cosyfeet's shoes give me the support and comfort I need to help me get through the day and have enough depth to fit my orthotic supports which also furth... See more


Company details

  1. Shoe Store

Written by the company

There’s wide fitting and then there’s Cosyfeet! Specially designed to fit and flatter swollen feet, our footwear is much roomier than the wide fitting footwear you’ll find on the high street. All our styles have the same extra roomy fitting (6E for women and 3H for men) and can be adjusted to fit a range of swelling.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

196 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(196)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

You may pay a little more but the products are great quality made to a high standard.

the speed with which my order was dispatched was great, meaning my product got to me very quickly, and the quality of the product was just as you'd expect from Cosyfeet. The product was actually for my mother and she is delighted with it, you may pay more for their products, but as the saying goes 'you get what you pay for' and with Cosyfeet, that is definitely quality made to a high standard.

November 21, 2023
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Rated 5 out of 5 stars

Easy to order online

Easy to order online. VAT exemption form supplied and clear instructions for ordering including extension straps. Fast standard delivery. I had to return my first order as too small. Free returns and fast refund. Second order was quick. Footwear replacement was fast and fitted perfectly.

November 21, 2023
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Rated 5 out of 5 stars

Delighted customer. …

Delighted with my purchase for my partner who has oedema. Quick delivery and well packaged. This is my second pair of shoes from Cosyfeet.

November 20, 2023
Rated 2 out of 5 stars

Cosyfeet contacted me and were very helpful. I would still continue to try and get something suitable from them as their customer service is excellent.

First, I would like to acknowledge that Cosyfeet does have a very generous returns policy. I bought a pair of trainers two months ago and although they felt comfortable in the shop, when I wore them on the pavement outside a few days later it was clear that the sole was not as thick or strong as it appeared and I could feel every bit of the pavement as I walked. Nevertheless, Cosyfeet gave me a full refund and I bought a different pair which again looked as if they had thick, shock-absorbent soles like any other trainer. However, yet again, I have found that these trainers have very thin soles and are not like normal trainers at all. They are very thin and I can feel the pavement. On days when my feet are less swollen I can get my normal trainers on and I noticed how the soles are much thicker. It is very exasperating as they are not cheap. Getting a refund is not really the solution. I simply want a pair of trainers that have the type of support and impact absorption that normal trainers have but just made for wide feet. Why can't Cosyfeet do that?

August 4, 2023
Unprompted review
Cosyfeet logo

Reply from Cosyfeet

Hi,

Thank you for your comments. We can see we have refunded you for the shoes you found uncomfortable. We hope the follow-up phone call and a subsequent return visit to our shop are helpful.

Rated 5 out of 5 stars

Love this Company

I was told about this Company by my chiropodist. He said I needed wider fitting shoes and offered full support and good foundations.
I was surprised how modern a lot of the choices were and I now have general shoes, slippers and trainers.
Delivery was quick and quality is excellent. Returns policy also good (I ordered a few for choice).
I will purchase from them again.

May 20, 2023
Unprompted review
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Rated 5 out of 5 stars

Great Service as Always

Very prompt delivery of my order and the shoes that I ordered were perfect for my mother in law who suffers with oedema. Good quality goods and will offer her great support with her walking

May 24, 2023
Rated 5 out of 5 stars

I have purchasefrom Cosyfeet…

I have purchased items from Cosyfeet before so I knew that the products were excellent. My order was despatched the day after it was placed and arrived when expected. Fantastic 👍

June 1, 2023
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Rated 5 out of 5 stars

Ordered sdhoes size 10ize 10 shoes but not best in…

Ordered size 10 shoes but not best in size to small need 10 or 10/12.

May 6, 2023
Cosyfeet logo

Reply from Cosyfeet

Hi,

Thank you for your review.

We're sorry, UK Size 10 is the largest size we offer in our range of Women's shoes. I can see that you have returned the shoes to us, and your refund has been processed today.

Thanks,
The Cosyfeet Team

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Rated 5 out of 5 stars

I love Cosyfeet

I love Cosyfeet. I've used them a few times now & always had a great experience. It's great to be able to buy footwear that doesn't squeeze pinch cause blisters, & generally make ur feet sore. Their website is really easy to navigate, & there are loads of products available. Orders always arrive in good time & in great condition. Even when my feet are swollen I can still wear the their footwear & feel comfortable. I'd recommend giving them a look, & try for yourself.

April 15, 2023

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