Very pleased with this hot water bottle with its lovely soft cover. The thickness of the fleece makes the hottie a very comfortable temperature; you could even hold it against bare flesh. The thick co... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The item seems well-made and looks like as advertised However, I did write to the company about the instructions for filling the hot water bottle as I feel they are misleading and potentiall... See more
Company replied
I liked the idea of this being a British company and wanted to support it. I had some issues so I reached out to the company after their comment on my original review. My item was replaced, very quick... See more
Company replied
This is my first purchase from Cosy Panda . The hot water bottle was a Christmas gift for my wife , hence the delay putting the review up . She loves the feel of the cover and the bottle... See more
Company replied
Company details
Written by the company
We use natural & sustainable materials to create luxurious hot water bottles & UK handmade covers to help people stay warmer for longer. All our covers are handmade in Wiltshire from a range of unique insulating materials. We have a growing range of products, including: mini hot water bottles, 2L hot water bottles, long hot water bottles and also portable 1L hot water bottles and soothing wheat wraps.
Contact info
Snows Farm, Slad, GL6 7QE, Stroud, United Kingdom
- 07419825854
- cosyteam@cosypanda.com
- cosypanda.com
4.8
Excellent
179 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The personal email regarding delayed…
The personal email regarding delayed post deliveries . Very personal service and fantastic product
December 16, 2022
Reply from CosyPanda
Many thanks Susan. So glad that you like our bottles
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Gorgeous cozy hotty
Gorgeous cozy hotty. Shows you can still be kind to our planet whilst being kind to ourselves!
December 12, 2022
Reply from CosyPanda
Thanks so much Mary, very glad that you are enjoying your hotties.
Cosy comfort
A really clear and easy website, efficient service and good delivery.
Also, I was pleased to see the warnings included with the hot water bottles about filling and using safely.
November 28, 2022
Reply from CosyPanda
Many thanks, Lionel.
Best purchase all year!
OMG the best best purchase I have made this year - I have the faux fur hot water bottle and I would not be without it! As the weather turns I use this daily - plus it is so SO soft and cosy. It means I do not have to have my heating on when the prices are so mad at the moment - it really is a game changer. RUN, don't walk, to go buy!
November 1, 2022
Unprompted review
Reply from CosyPanda
Thanks so much, Lucy. That makes us very happy, so glad to help tackle your central heating.
The perfect gift!
Absolutely love this hot water bottle- the whole experience from the beautiful packaging to the soft sustainable fabric make it super lux and so perfect for these cold winter days. I bought it as a Christmas present but will be buying one for myself for sure. Really appreciate the eco element- would highly recommend to all!
December 3, 2022
Unprompted review
Reply from CosyPanda
Thanks so much, Emma, we are so happy that you like your product and our personal and sustainable packaging.
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Highly recommended
Cosy Panda has a great choice of sustainably produced hot water bottles. The ordering process was really straightforward, and delivery was very prompt, too. I bought a hot water bottle as a Christmas gift, and was delighted with the way it's packaged. As well as a sustainable cardboard box, it also comes with a fabric bag. I would definitely recommend Cosy Panda.
November 21, 2022
Reply from CosyPanda
Thank you so much, Teresa.
Super quick delivery
Super quick delivery. And lovely product. Bought for a present but tempted to keep it.
November 21, 2022
Reply from CosyPanda
Thank you Annie for your review, nothing wrong at all with keeping it as a present.
Reply from CosyPanda
Thank you so much for your review and we are very glad you like your bottles.
Simple, smart and sustainable
I'm very pleased with my teddy hot water bottle. It is saving me from using central heating unnecessarily. I love the fact that it is made of recycled materials. This was the reason I chose it.
It is a lovely product. The water stays hot for most of the day and the teddy fleece cover is very thick. It arrived in good time in the post. Such a simple product has made a difference to my well-being and hopefully to my energy bills!
November 13, 2022
Unprompted review
Reply from CosyPanda
Thank you so much Viviani for your kind words. We are so happy how much you are liking your bottle.
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Best Water Bottle Ever!
Best Water Bottle Ever!
Have not used one for ages, but wife and I absolutely love this especially as the weather is turning. Sustainability element is an extra plus!
November 9, 2022
Unprompted review
Reply from CosyPanda
Many thanks Patrick. We are so happy that you and your wife are enjoying your bottle.
Eco friendly AND cozy
I love that this product is eco friendly while maintaining a super comfortable / soft material. I used it to stay warm while sleeping, and also found that it doubled as a great knee pillow. Would highly recommend. It’s also the perfect Christmas gift!
October 26, 2022
Unprompted review
Reply from CosyPanda
Many thanks Jojo, we are so glad that we helped keep you warm and cosy
Amazing hot water bottle- so soft and…
Amazing hot water bottle- so soft and well made. Quick delivery and great communication from sales team.
October 6, 2022
Reply from CosyPanda
Thank you so much Laura, we wish you a cosy, comfy, soft and snug winter
Quality product
We ordered a hot water bottle made from recycled plastic. It arrived in timely fashion and we were kept informed of the delivery details.Although a little bit pricey it is a quality product and unbelievably soft. Overall very pleased with it.
September 30, 2022
Reply from CosyPanda
Thank you very much Allan. We are very glad you like your bottle & cover.
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Delighted with this purchase!
Delighted with this purchase!! It arrived promptly, the packaging was lovely and the teddy hot water bottle is really cosy!! I will definitely be giving these as prezzies in the future!
October 12, 2022
Reply from CosyPanda
Thank you so much. We are so happy that you like your teddy bottle.
Perfect
I cannot recommend highly enough. Love the company ethos and my hot water bottle is perfect!
October 6, 2022
Reply from CosyPanda
Thank you so much Emily, we are so glad to hear that.
Excellent Product
Good communication, fast delivery and excellent product. Will be back for more
September 30, 2022
Reply from CosyPanda
Thank you very much Tom, we are so glad that you are enjoying your bottle.
Highly Recommended
Haven’t used a water bottle for a long time but figured this was the year to take the plunge again! Took a while to find something suitable as was worried about cheap versions and the risk of leaking.
Order arrived quickly, cover is super soft and retains heats really well - overall very happy with purchase!
October 6, 2022
Unprompted review
Reply from CosyPanda
Thank you very much George. We wish you a cosy winter.
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Defo buying again, thanks !
Only bought one but happy to buy more the kids (and the cats) loved it! Thanks.
October 10, 2022
Unprompted review
Reply from CosyPanda
Thanks so much Stacey, so glad that your family are loving our bottles.
Was quite sceptical about how warm a…
Was quite sceptical about how warm a water bottle would really keep me- oh how wrong I was! Stayed warm all evening and kept the heating off for another day...
The cover is soft and easily removable for cleaning. The bottle is simple to fill up.
Think it's going turn out to be an essential item this winter!
October 10, 2022
Reply from CosyPanda
Thank you very much, Gaurav. Glad that we are helping make you a hot water bottle enthusiast.
Fantastic sustainable products
Ordered a hot water bottle. Arrived quickly and is a high quality product delivered in neat sustainable packaging.
October 4, 2022
Unprompted review
Reply from CosyPanda
Thank you very much Jonathan. Glad you like your bottle and the packaging.
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