cothirtysix.com Reviews 

274
•
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 258 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the exceptional quality of the fabrics and the comfortable, flattering fit of the clothing items. Many consumers appreciate the versatile designs that easily transition from casual daily wear to nicely dressed-up evening outfits. However, some reviewers were not happy with the slow response times from support teams and long delivery delays in receiving orders. Some people also felt frustrated when trying to process merchandise returns or attempting to get helpful updates on missing items. A few buyers mentioned experiencing difficulties when communicating with customer service representatives about order issues.

What people talk about most

Product

People report positive experiences with product, highlighting the high-quality fabric, comfortable fit, and... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the stylish clothing,... See more

Order

Customers consistently note ambiguous experiences with order processing, as some reviewers experience quick... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers reported complete ignorance,... See more

Response time

Consumers find response time to be a source of deep frustration, reporting that they sent multiple emails and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Ordered tshirts because of the mock neck collar. Shirts arrived fine. I wore one straight from the package. Very comfortable and terrific fit. After one washing, however, the neck wrinkled up like a... See more

Rated 2 out of 5 stars

The clothing itself is great, stylish and of great quality. However, when ordering a 3-pack bundle, just before checkout I was presented with an offer of a “Free $50 Gift Card”, only to have it show... See more

Rated 5 out of 5 stars

I looked for a well made Tee with the perfect fit for months and returned everything I bought, until CO36…well made and love the way these shirts hug my arms and chest, draping perfectly at the waist.... See more

Rated 5 out of 5 stars

Hey, these shirts actually FIT. Don't need to make excuses, nor do anything silly (like rolling up the sleeves). Nor hope my 40ish abs will somehow shrink back to my twenties! It just works, a... See more



Contact info

3.2

Average

TrustScore 3 out of 5

274 reviews

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No recent history of asking for reviews

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3.2

All reviews

(274)

271 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, then it was taking a while to ship and I contacted the company and they got my shirts to me right away.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Love the shirts

Love the shirts! The fit, the feel, the look - everything just as advertised. I had to exchange for a smaller size. Exchange was approved but my order was delayed for quite a long time. The shipping and handling process could use some improvements.

November 12, 2026
Unprompted review
Rated 1 out of 5 stars

You have been warned!...Looking at…

You have been warned!...Looking at numerous emails, some AI generated responses from chat bots...and NO refund since they have acknowledged my return 7+ weeks ago. What a waste of time and energy! A total lack of respect for the customer. And yet they state "A real person on our team reads every message". That is simply untrue.

September 14, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. I returned the shirts I didn't like, and they kept stringing me along, saying, "Oh, we'll deal with it. We'll deal with it." They never got back to me, just strung me along, and never got a credit. I just disputed the shipment with my credit card company to get my money back. I did return all the shirts to them, and they just never, never responded back with any kind of a credit or exchange offer. I would stay away from this company.

November 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing shirts!!

Amazing shirts! Excellent quality, stylish and feel great. Just took 3 shirts on my trip to Europe and loved them so much that I ordered 3 more as soon as I returned home.

October 21, 2026
Unprompted review
Rated 5 out of 5 stars

Surprise

Surprise - it’s beautiful and the material is exceptional.. and the customer service is tops! Quick delivery …

November 10, 2026
Unprompted review
Rated 5 out of 5 stars

this is my first experience with…

this is my first experience with comthirtysix . when I ordered my shirts I picked the wrong size I contacted her their service team and immediately they replaced my shirts with new sizes

I received them even before I was able to send the original shirts back to them

very professional the quality of the shirts are amazing they look and feel great decision on a shirt size

November 11, 2026
Unprompted review
Rated 1 out of 5 stars

Canceled my order and still got charged

I canceled my order the same day I placed it, before it shipped. Customer service confirmed the cancellation in writing, then never processed it and charged me anyway. A second order was marked delivered, but it never arrived.

After several follow-ups, they stopped responding completely. They still have my money.

Save yourself the headache. If something goes wrong with your order, don't expect them to make it right.

November 3, 2026
Unprompted review
Rated 1 out of 5 stars

Never received full oder or refund

I waited 30 days for delivery. I received 1 item of the 3 items I paid for. I was offered a gift card + 20% as a resolution. 30 days later, I never received the gift card. I Then requested a refund. Its been 90 days since I placed this order and still no refund. They correspond by email only and it is a generic bot that responds with assurance that you the situation will be expitided. Then you get crickets. 😡🤬

November 9, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY - another scam site.

DO NOT BUY from them. My order was processed. got an email indicating it was awaiting shipment but that was 3 weeks ago. No reponse from them when I asked for a delivery date. Now working with my bank to reverse charges.

October 17, 2026
Unprompted review
Rated 1 out of 5 stars

Buyers beware of shipping delays

Buyers beware of shipping delays. I placed my order over a month ago and still have not received my order. After my order was placed it states that a email confirmation would be sent with tracking after order was processed. I did not receive this email so I reached out inquiring of the status and was told there was a delayed and would receive an email shortly. I waited a week and still did not receive so I reached out again requesting a refund. I finally received confirmation and tracking that the order has been processed. Supposedly I should receive in week. It’s very disappointing that it’s taking a month to receive. I could understand if the order was being shipped from overseas but this is being shipped within the U.S. I would not recommend doing business with company if you expect to get your order within a reasonable timeframe. The items I purchased were a birthday gift which has now passed. You’ve lost a potential repeated customer. DO BETTER CO36.

October 17, 2026
Unprompted review
Rated 1 out of 5 stars

No response when trying to return. Ghosted

Bought a 3 pack of shirts for my husband size M. They were simply too long and a size small would not have been different enough. I wrote them to return them and they responded with the offer of an exchange. I explained I wanted a refund and do they send a shipping label? Crickets. Wrote four more times over several days and they have ghosted me. Beware

October 28, 2026
Unprompted review
Rated 1 out of 5 stars

Be ready to lose your money on this…

Be ready to lose your money on this company. I ordered 6 shirts and received 5 two month ago and 4 of the 5 were not. the color I ordered. I have been going back and forth with their AI and can not get help with the order. AI then sent me 3 shirts that were the right color but the wrong product. (now I have 7 shirts I never ordered). I have sent pictures of the wrong shirts and after two months of nothing but AI responses still have not gotten what I ordered yet they keep my money for 6 shirts I haven't ordered. I asked them to have a human call me and the AI responded they only work through email. Good luck getting the right shirts from them and if you don't kiss your money good-bye.

October 31, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY! Poor quality, Wear it once and done, after first wash (following label instructions) they won’t fit, and the collars will deform. Fit is in consistent, bought 3 of the same size and shirt style, all fit differently by color. No customer service. no response. i bought 2 sizes originally, returning the size that didn’t fit, immediately and unworn, did not receive refund as promised. Had to have my AMX dispute and credit me. NEVER AGAIN.

October 30, 2026
Unprompted review

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