Cotswoldcameras Reviews 687

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 403 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, often finding products significantly cheaper than elsewhere, making high-quality items more accessible. The products themselves are consistently praised for their quality, arriving in perfect condition, new, and well-packaged, often exceeding expectations. Many consumers are also very satisfied with the delivery service, noting that items arrive on time or even faster than anticipated, despite potential global shipping challenges. However, some people were dissatisfied with the delivery times, experiencing significant delays or a lack of tracking information, leading to uncertainty about their orders. A few other people also felt that the products received were not genuinely new, citing issues like unsealed boxes, grease marks, or wiped serial numbers, suggesting they might be open-box items. In rare instances, customers received incorrect items or experienced poor communication regarding their orders, which caused frustration and inconvenience.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Delivery service

Users describe positive interactions with delivery service, with many praising fast shipping and items... See more

Price

Consumers find price to be positive, with many reviewers reporting significant savings compared to retail... See more

Order

People report positive experiences with order, with many customers expressing satisfaction with receiving... See more

Quality

Reviewers mention positive feedback about quality, with many customers reporting that products arrived in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First experience with this buyer was excellent. Delivery time was short despite possible cargo delays due to wars. Product status tested fine both in macro and normal use. Great performance with ori... See more

Rated 5 out of 5 stars

I ordered a Canon R6 mark II camera. I was a bit worried, because I didn't got emails about the shipping details or tracking details, but the camera arrived after 15 days. It works perfectly, there i... See more

Rated 5 out of 5 stars

I am a retired guy who has a passion for photography. I wanted to update my camera equipment and decided that as Cotswold Cameras were offering the best deals on the brand I wanted I attempted to orde... See more

Rated 5 out of 5 stars

Ordered an EOS R6 III with Kit lens from Cotswold EU Everything arrived in mint condition. Camera and lens are working perfectly! Delivery time was faster than expected too, especially with the... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR) cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

687 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service.

Excellent speedy service. Received my new camera quicker than expected and tracked throughout. Have previously bought from Cotswold and would do so again.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

very good very nice price !

very good very nice
got my z8 + 24-120 f4 S
all looks good. and all works good.
and a very very good price !

would i buy here next time again ? yes !
maybe a 180-600mm lens.

thank you very much cotswoldcameras.

Greets, jorn from the Netherlands.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

First experience with Cotswold Camera

First experience with Cotswold Camera. They delivered on time as promised (10-15 business days), and within 10 business days, the package was well packaged and the contents were in perfect condition.
I subsequently placed a new order and am awaiting receipt.

February 9, 2026
Unprompted review
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Rated 5 out of 5 stars

This was my first buying experience…

This was my first buying experience with them. I did a lot of research before pulling the trigger. And reviews, like mine, helped me trust them. I am glad I did.
I bought two lenses for my Sony a7 and the whole process went smooth. Purchased them on Jan 23rd and I received them in Spain on Feb 9th.
Nicely packaged, they arrived in perfect new condition.
No extra costs and the communication via email with updates on the process was very appreciated.
I would trust them again in my photo needs. Thank you

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excelent pricing and no problems at all…

Excelent pricing and no problems at all with the delivery process. Not the fastest in the world, but good enough in this regard. The lenses I bought came perfectly and the customer support answered quicky when I asked for the delivery time.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

I've ordered several times

I've ordered several times from Cotsworld Cameras now and have always had a great experience. Most recently I ordered a Nikkor 180-600mm, they informed me that the box is slightly damaged from warehouse storage which is completely normal. and they offered me a money back discount as an apology. Lens arrived and the damage was so minimal it was hard to notice what exactly they was talking about. I'll be buying my lenses from now on from them.

February 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Everything is FAB

Product arrived in perfect condition and well packaged, took a little longer than expected but taking into account I saved 1,200 Euro on RRP and this was a new item under Cotswold Gaurantee. I am delighted, when I did have a query regarding delivery Cotswold were quick to respond. I will use these guys again for sure. Thank you Cotswold. I am super happy :)

February 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Fantastic Shopping Experience

On December 29th, 2025, I made a purchase of the Canon R6 MKII from Cotswoldcameras. The enticing price and stellar Trustpilot reviews were the primary reasons for my decision. Although I was aware that the delivery would take 10-14 working days, considering the Christmas and end-of-year period, I reached out to them to inquire about the status of my order. Rebecca responded promptly and assured me that the order was being processed and that the delivery was expected to be on time. To my delight, the package arrived on January 12th, 2026, within the 10 working days. As mentioned by others, patience is key when ordering from Cotswoldcameras, as their inventory is frequently updated and moved around.. However, I must say that the product I received was genuine, brand new, and in excellent condition. Overall, I had a fantastic shopping experience with Cotswoldcameras.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

The real thing

I ordered the Canon R3. I was a little nervous as I was spending a lot of money. I placed the order and it arrived two weeks later with full tracking. You have to be patient when ordering here. Stock is moved around. The communication was great and I was reassured it will be arriving on or around the date they gave. Great customer service. Product is origional, brand new and in perfect condition on arrival. I will buy here again.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

my Canon 24–70 works perfectly

The price was so good that I was worried about the quality and whether it would actually arrive. But it did, and my Canon 24–70 works perfectly. Very good service and good quality. I can recommend it.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Nikon Z8: Very good price and service

The price is really very good (Nikon Z8 body) and it was delivered within 10 days, well packaged, in its original box. I received a polite email saying that they couldn't guarantee that the menu would be in Dutch, but that turned out to be the case. Very satisfied!

January 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Awesome Deal

Awesome Deal, and great item Comunication was awesome. Everytime ever. I will buy often in the next time. Thank you for the best service.

January 30, 2026
Unprompted review

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