Matthews Cotswold Flour Reviews 

772
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the flour, noting that it consistently produces wonderful textures for homemade bread, pizza bases, and various baked goods. People also find the online ordering process straightforward and deeply appreciate the prompt, reliable delivery service provided by the team. Some reviewers were not happy with occasional delivery delays and frustrating communication issues regarding the status of their pending orders. Additionally, a few consumers mentioned that the packaging boxes or outer bags can sometimes be too weak to handle heavy weight and tear easily.

What people talk about most

Product

Consumers find the product to be exceptionally positive, praising the incredible variety of high-grade flours... See more

Quality

Customers consistently note positive experiences with quality, praising the fresh, high-grade flours that... See more

Order

Users describe positive interactions with order processes, frequently highlighting the straightforward... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt dispatches, secure... See more

Service

People report positive experiences with service, praising the efficiency, high standards, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great flour and brilliant that they deliver! I have tried for years to make sourdough but failed miserably UNTIL I ordered from Matthews! They also have Elaine Boddy as a Sourdough expert and followin... See more

Rated 5 out of 5 stars

The flour is just so fresh direct. No sitting on a shelf in a supermarket for weeks. Ordering is just so easy and delivery very efficient. The only slight negative is that when you purchase 5 bags... See more

Rated 5 out of 5 stars

I’ve been trying to make sourdough bread for years with no success until……. I came across Elaine Boddy’s Utube videos. She recommended MCF for her recipes, I ordered it, I tried it, and as they s... See more

Rated 5 out of 5 stars

I bake a lot of cakes for friends and to order from time to time! I honestly do not like any other Flour than Costswold. I found out recently how good it actually is by buying a cheaper flour superm... See more


Company details

  1. Flour Mill
  2. Food Manufacturer
  3. Food Manufacturing Supply

About Matthews Cotswold Flour

Written by the company

With a milling legacy spanning eight generations, Matthews Cotswold Flour is one of the UK’s oldest family-run flour mills. Trading grain and milling flour in the heart of the Cotswolds since the 1800s. Now Cotswold Flour stands at the forefront of organic farming and innovating with new lines from regenerative agriculture today.

We believe passionately that our local farming partnerships, traditional milling methods and premium grain selection make for better baking. We are proud to offer premium quality Organic Flour, Regenerative Flour and Stoneground Wholegrain Flour, using grain from local farmers and time-honoured milling techniques.

shop now


Contact info

4.8

Excellent

TrustScore 5 out of 5

772 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(772)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Matthews Flour is briilant

Matthews Flour is my first choice of is my first choice of baking products. Their flour is brilliant, their delivery is superb and their choice of different flours is excellent

July 20, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Bread machine organic souedough

I use a bread machine for creating sourdough organic loaves and buns
Cotswold do a variety of organic flours and lm experimenting with great success

They also provide an extensive range of appropriate videos by Elaine Boddy

Well worth the watch

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Hi, excellent

Hi, Both flour, emmer wheat and einkorn are excellent.
I knead them in piping hot water added with thyme seeds and pink himalyan salt, I make indian daal and vegetable and me and my husband relish the chapatis made out of these two flours, very good quality. I will definitely recommend them. I will continue to order from here. Thank you

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

We've been buying Matthews's…

We've been buying Matthews's stoneground wholemeal flour for our breadmaker since the great flour shortage at the beginning fo the pandemic and we haven't looked back. Works perfectly every time and tastes brilliant, just like this morning's loaf.

July 20, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing bread!

Really easy website to use.Very quick delivery and bread that is amazing! Dough felt nice and light when kneading,rose well and looks and tastes fantastic!

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery of great flour

Website is easy to use, the flour delivered quickly. The "8 Seed Multigrain" makes the most amazing bread in a breadmaker. Far better than the mass produced supermarket stuff and a bag of the flour costs less than a loaf of artisanal bread which still doesn't taste quite as good.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Usual good service

As per usual my order was sent promptly and arrived safely.
Have ordered SR flour for the first time, but had no reason to start using it yet, so can give no review on that.
The bread flour is working well as usual. (8Grain + Crunchy Bran)

July 1, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great range of flours

Great range of flours, something for every taste. Quick delivery and very well packaged. Will definitely be ordering again

July 7, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I just made second purchase from…

I just made second purchase from Matthew Cotswold. I have been amazed of the quality of the product.From now on it my fav brand for my sourdough bread. I highly recommended it to my friends who are bakers as I am .

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great flour for pizza

Great flour for pizza (we ordered the pizza flour, obviously!) - better than others we could get at the supermarket, so we ordered direct.
Very fast delivery- thanks!

May 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent flour

My absolute favourite flours which make a lovely sourdough. Cotswold crunch a favourite but also lovely the six seed.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery as promised; products excellent

Delivery as promised. Products? Well, even better than ever! The flour had long best-by dates and the bread made with it was better than with other organic flours of my recent experience (and I have been home-baking regularly for over 40 years).

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Consistently high quality flour

Consistently high quality flour, easy to order, discounts for regular customers, quick delivery. What's not to like.
Informative bread making videos help us customers produce the best home-made bread we can.
Very happy.

June 3, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look