Very good quality shirts that are well priced and come with a good choice of colours. Despatch if goos was very efficient, however...... Through no fault of Cotton Traders, the original delivery dat... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have given 5 stars as I love the ladies chinos. However, I have noticed over the last two years, and comparing previous chinos buys across the two years that the leg size is getting narrow and na... See more
Company replied
I found the website easy to follow to buy the item I wanted. I have been buying from Cotton Trader for quite some years. I have always been pleased with the quality of clothing etc. at affordable pri... See more
Company replied
I have been using Cotton Traders for years, and the reason being I have never been disappointed with any item I have ever bought from Yourselves. Your items are as stated. The quality is always... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery
Quick delivery. Generous sizes available in these shorts. Price not bad.
August 24, 2026
thank you for my 2 nightdress's they…
thank you for my 2 nightdress's they are lovely and such a good price
August 25, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reasonable service
Reasonable service, good products all on special offer, didn't get the bag and umbrella for some reason which was a shame but never mind.
August 24, 2026
Reply from Cotton Traders
Thank you for your positive review. We’re glad to hear you found our service reasonable and our products good. I do apologise that you didn’t receive the free bag and umbrella with your order. I have today sent one out to you, please allow 3 working days for it to arrive.
The item was just what I wanted and as…
The item was just what I wanted and as described. Love it.
August 25, 2026
Reply from Cotton Traders
We’re so pleased to hear that the item was just what you wanted and that it was described. Thank you for your positive feedback.
Always a good service
my articles of clothing brought from otton Traders have always fitted in accordance with my orders.
Speedy delivery and Cotton Traders have good offers should you wish to use them.
August 25, 2026
The goods are fine but the couriers are not.
The goods are fine but the couriers are not. Like Mountain Warehouse, nearly all 1 star reviews are due to the company using Evri. I had a couple of deliveries that went wrong thanks to this. I am no longer using any companies that use Evri. So please, Cotton Traders - go elsewhere.
April 8, 2026
Unprompted review
Very high quality products
Very high quality products, easy process as well . Not cheap but you get what you pay for and these items were very high quality
August 25, 2026
Always reliable on line
Always reliable on line - always polite and helpful in your Bicester store
August 25, 2026
Happy
Received my order quickly. Everything was what I ordered. Happy with my purchase. Have had these trousers in the past so know what I’m getting.
August 24, 2026
Easy ordering by phone or on line
August 25, 2026
Beautiful good quality jumper which I…
Beautiful good quality jumper which I purchased at the sale price. Also it was delivered to my home very quickly.
August 24, 2026
Well made and lovely but comes up big .
August 25, 2026
Reply from Cotton Traders
Thank you for your feedback. We’re happy to hear you found the item well-made and lovely, and we appreciate you letting us know about the sizing.
Good service and communication
I buy from Cotton Traders quite often. Delivery is very quick and efficient. If I have to return anything that is also very easy. The clothes are good quality and in the main sizes are true. The incentives they give for you to buy from them are also very good. Recently it was a tote bag and matching umbrella. Both very good quality.
August 25, 2026
Excellent quality, well priced and quick delivery.
Good quality clothes and excellent value for money. Well packaged and quick delivery. I would recommend Cotton Traders and would definitely buy from them again.
August 24, 2026
Good quality trousers
Good quality trousers. Quick delivery service. Easy to order online.
August 12, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.