High quality goods, quickly delivered, with pleasing notification throughout. The package was, however, torn open on arrival. No goods were lost and nothing inside was damaged. Packing materials and s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Whenever I visit Cotton Traders site I always see something I suddenly need. The choice of products is huge from clothing to home ware. Always great quality. Plenty of multi buy offers. The clothing... See more
Company replied
Purchased gilet from reconstituted materials at low price. So pleased I ordered another and also a fleece jacket and polo ..now all set for colder weather. Great value, great product and quick deliver... See more
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Item not in stock , unsure of size and torn between two jackets. Ordered 4 .2 of each jacket. Tried them instore on pick up. Gave back unwanted items. Staff couldn't be any more helpful. Nothing a b... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
215K reviews
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Always like the items that I purchase…
Always like the items that I purchase from you that are always a perfect fit.
September 6, 2026
Reply from Cotton Traders
We're so pleased to hear that you consistently find our items to be a perfect fit! Thank you for your wonderful feedback.👍👍
Excellent service
On Sunday a really lovely lady kindly ordered an item for me that was not in stock in the store.
I was emailed on the Tuesday to tell me the order had arrived .
I collected on Wednesday when the same lady check that the order was OK for me.
An excellent shop and efficient order.
Highly recommend.
September 16, 2026
Unprompted review
Reply from Cotton Traders
We are so pleased to hear about your excellent experience with our store and the efficient ordering process! It's wonderful that our colleague was able to assist you so kindly. Thank you for your high recommendation!📣💕
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you are happy with the wide fit, attractive appearance, and waterproof quality of your item.💖
Good quality clothing, reasonable price.
Good quality clothing, in this case some chino trousers, delivered promptly and at a reasonable price. I’ve used Cotton Traders for many years and are usually the first place I look for entirely functional and value clothing and sometimes footwear which matches my requirements.
August 17, 2026
Reply from Cotton Traders
We are so pleased to hear that you are happy with the quality of our clothing and that your chino trousers were delivered promptly and at a reasonable price. It's wonderful to know that we are your first choice for functional and value clothing and footwear.🌟🌞🌟
T-shirts Four of them
T-shirts Four of them, all in shades of pastel green. Not a colour I would normally go for if honest but one or two ladies have expressed the view that they suit me and I have to take the compliments wherever I can these days. 100% cotton so I’m hoping, nah expecting them, to wash up well. Fit is, as always, perfect and as they were an end of season item the price was terrifically low, which was nice. Quality is good, delivery fast. Are they comfortable to wear? Well the one I’ve got on at this very moment is so no worries. Lilac will be the next colour because as one lady said ‘it brings out the colour of your eyes’ who the hell knew !
September 6, 2026
Reply from Cotton Traders
We're so pleased to hear you're enjoying your new pastel green t-shirts and that they're getting you some lovely compliments! It's wonderful that the fit is perfect and that you found them at such a great price. We hope they continue to wash well for you, and we're excited to hear about your future lilac purchases!💖💖💖
I had to return the dress as it was too…
I had to return the dress as it was too big. It felt more like a 14 than a twelve. The return was expensive especially as I had paid p&p for delivery.
The dress was nice and I have ordered s smaller size.
September 6, 2026
Reply from Cotton Traders
Dear C Atkinson,
We're sorry to hear the dress wasn't the right size for you and understand that having to return items can lead to frustrations with the process and costs incurred. May we advise that we do not have a free returns service, however, as you have returned your full order you are eligible for a refund of your outgoing postage charges, which I have gone ahead and processed for you today. This will show on your statement within 5 working days.
Thank you for your comments, if we can be of any further assistance our Customer Care team is available on 0161 286 4321.
Kind regards,
Andrew
Cotton Traders Customer Support
parcel came promptly and well wrapped
parcel came promptly and well wrapped. Pleased with both items and will e keeping them
September 5, 2026
Reply from Cotton Traders
We're so pleased to hear that your parcel arrived promptly and was well-wrapped. It's wonderful to know you're happy with both items and plan to keep them!📣💕
Long sleeve t-shirts
The website is easy to use and ordering was simple. The items I bought arrived on time, were value for money and of good quality material. They colours were nice. The parcel was undamaged and not too much packaging. The postage was reasonable too.
May 23, 2026
Reply from Cotton Traders
We are so pleased to hear that you found our website easy to use and ordering simple. It's wonderful that your items arrived on time, were good value, and of great quality with nice colours. We're also delighted that the packaging was appropriate and postage reasonable.👍👍
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you are happy with our great service and that your delivery arrived on time.💖🌞💖
Gorgeous swim suits
Gorgeous swim suits , wicked fast delivery and five star customer service ! Thanks CT 😊❤️
August 21, 2026
Reply from Cotton Traders
We are so happy to hear you love our gorgeous swimsuits and that you received such fast delivery. Thank you for your wonderful five-star feedback!🌟🌟🌟🌟🌟
Reply from Cotton Traders
We're absolutely delighted to hear that you're pleased with the good quality of our clothing, and our efficient service. Thank you for your wonderful feedback!
Excellent service as always.The items I…
Excellent service as always.The items I bought fitted perfect, will use again
Thanks
September 6, 2026
Reply from Cotton Traders
We're so pleased to hear that you consistently receive excellent service and that your items fit perfectly! We look forward to serving you again.
Excellent.
All items of clothing that I have purchased for my dad are excellent quality. Website very easy to order from. All the items of clothing have come extremely fast as well. I would certainly recommend your company.
Yours faithfully
Susan Bell
September 6, 2026
Reply from Cotton Traders
We are so pleased to hear that you found our website very easy to order from and that your items arrived extremely fast. It's wonderful to know you appreciate the excellent quality clothing and would recommend our company!
The item arrived on time in excellent…
The item arrived on time in excellent condition and the delivery driver was helpful and polite
September 5, 2026
Reply from Cotton Traders
We're so pleased to hear that your item arrived on time and in excellent condition. It's wonderful to know that our delivery driver was helpful and polite!
Reply from Cotton Traders
We're so pleased to hear that your order was delivered safely and that you are happy with the items you purchased. Thank you for your wonderful feedback!
This product was so good in size and…
This product was so good in size and length we bought another pair. Perfect fit requiring no alteration at all! Absolutely delighted, thank you
September 6, 2026
Reply from Cotton Traders
We're absolutely delighted to hear that you loved the size and length of this product so much that you bought another pair! It's wonderful to know they were a perfect fit with no alterations needed. Thank you for your kind words.
Bought these trousers before husband…
Bought these trousers before husband really liked then .Second purchase
September 4, 2026
Reply from Cotton Traders
We are so pleased to hear that your husband is enjoying his trousers and that you decided to purchase from us again. Thank you for your continued support!
Always good quality
May 12, 2026
Reply from Cotton Traders
Thank you for your positive review on the quality of our products. 😊
Great company & products.
Easy to order on line.Great company & quality products. Very happy with my purchase.
September 5, 2026
Reply from Cotton Traders
We're so pleased to hear that you found it easy to order online and that you're happy with our company and the quality of our products! Thank you for your wonderful feedback.
Always a positive experience.
All items that I have bought have been of very good quality. Returning items has always been very easy to carry out.
Thank you for such a positive experience all round.
August 31, 2026
Reply from Cotton Traders
We are so pleased to hear that all the items you have bought have been of very good quality. It's wonderful to know that returning items has always been very easy for you. Thank you for such positive feedback!
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