I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more
Company replied
Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more
Company replied
I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
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Great experience
Excellent rugby top it feels very comfortable and is a great fit. Delivery went well.
August 15, 2026
Delivered in good time.Order was just…
Delivered in good time.Order was just what I was hoping it was going to be.Very happy all round.
August 15, 2026
Evri have had my parcel since 18…
Evri have had my parcel since 18 August. I have yet to receive it on the 25 August. Courier has multiple rounds ?? This reflects badly on CT.
August 15, 2026
Product arrived damage in package which…
Product arrived damage in package which had been opened and garment had obviously been previously tried on
August 15, 2026
I ordered two summer dresses
I ordered two summer dresses, which I am very pleased with. I did find the armholes a little large. Luckily someone was able to take them in. Otherwise colours, quality good.
August 14, 2026
As usual we received excellent service…
As usual we received excellent service from Cotton Traders. First of all, delivery was was made on time, as promised, and the items fitted perfectly. What more could one ask for from a company.
August 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lovely Blouse
You always get a good quality of clothes from Cotton Trader at good price and this blouse is both.
August 15, 2026
Reply from Cotton Traders
We are so pleased to hear that you consistently receive good quality clothing from us at a great price. Thank you for your wonderful feedback.
Very good product & service
July 22, 2026
Reply from Cotton Traders
We are so pleased to hear that you are happy with both our product and the service you received. Thank you for your wonderful feedback.
Reply from Cotton Traders
Thank you for your wonderful review. We are so pleased to hear that you consistently receive excellent service from us.
Reply from Cotton Traders
Thank you for your wonderful review. We are so pleased to hear that you consistently receive excellent service from us.
review
I have found my size which is good.
Most of the items are a reasonable price and a nice quality.
August 15, 2026
Reply from Cotton Traders
We’re so pleased to hear that you found your size and that you’re happy with the reasonable prices and nice quality of our products. Thank you for your positive review.
Reply from Cotton Traders
Thank you for your positive review. We’re happy to hear that you found our ordering process straightforward and that your delivery arrived promptly.
Reply from Cotton Traders
Thank you for taking your time to leave a review. We’re sorry to hear that the trousers you ordered were not true to size. We understand how frustrating this can be and certainly review our sizing.
Excellent Quality & Service
Been buying from them for years. Reliable & trustworthy service - Excellent quality clothing
August 15, 2026
Reply from Cotton Traders
We’re so pleased to hear that you have been a loyal customer for years. It’s wonderful to know that you consistently find our service reliable and trustworthy and our clothing to be of excellent quality. Thank you for your positive review.
Stitching on trousers pockets poor.
Stitching on trousers very bad on pockets. Stitching has come undone on 2 pairs of the same trousers. (elasticated waist Action Trousers). Car keys fell out of pocket twice. Love the trousers but tempted not to buy again, because of this. Very disappointed.
August 25, 2026
Unprompted review
Reply from Cotton Traders
Thank you for your positive review. We’re so pleased to hear that your order was delivered promptly.
Sandles the metal part holding the…
Sandles the metal part holding the straps on were so small as to be a joke, very poor quality in my opinion.
I made a mistake ordering the shirt I did not realise it was cotton plus artificial material. I have to say you specified cotton and one had to pan down to see the artificial fibre.
August 14, 2026
Reply from Cotton Traders
Thank you for taking the time to leave a review. We’re truly sorry to hear that the sandals did not meet your expectations regarding quality. We also regret any confusion regarding the material composition of the shirt. We always strive to provide clear product descriptions, and we understand your concern about the visibility of the material breakdown. We will pass your valuable comments to our product and web teams for review.
Kind Regards
Hannah
Cotton traders are just the best…
Cotton traders are just the best extremely good quality products I own many items from cotton traders,shirts jumpers, t-shirts, jackets, shoes and I love them all they are good quality and look good I have no complaints.
January 8, 2026
Reply from Cotton Traders
Hi
We are so happy to hear that you find our products to be extremely good quality. It's also great to know you own and love so many items from us, We really appreciate your loyalty and your lovely feedback.
My Cotton Traders delivery was very…
My Cotton Traders delivery was very good and on time. The invoice and return information was clear and easy to understand. I shall be using this service again.
August 14, 2026
Reply from Cotton Traders
Hi
Thank you for your wonderful feedback! We are so pleased to hear that your delivery was on time, and the return information was clear and easy to understand. We really appreciate your loyalty and your very kind words. Thank you.
excellent quality items and service was…
excellent quality items and service was great
August 14, 2026
Reply from Cotton Traders
Hello Terry
We're so pleased to hear that you're happy with both the quality of our items and the great service you received. Thank you so much for your order and wonderful feedback, its very much appreciated.
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