I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more
Company replied
Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more
Company replied
I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more
Company replied
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good range of quality items
I am disabled and housebound and live in my nightdresses. I have been buying cotton traders nighties for years as they always offer a good range at affordable prices. They wash well as I have a clean one daily and the materials are always soft on my skin.
August 15, 2026
Reasonably priced clothes of excellent…
Reasonably priced clothes of excellent quality
August 14, 2026
Have been with cotton traders for a…
Have been with cotton traders for a year or more now. Good ordering for whatever you need, I have not been disappointed with all the things I have bought and not had to send anything back. Would highly recommend this company. Thank you.
August 13, 2026
Very Happy
The delivery arrived on time, quality of the product is excellent. When i placed my order it arrived within 2 days overall a very good service and a excellent product. One very happy customer. I would recommend this Company for service and Deliver to anyone.
August 14, 2026
I have been buying from them for years…
I have been buying from them for years and always pleased with what I buy ! The quality of the goods is brilliant !
June 22, 2026
Ordered a jacket online the textd…
Ordered a jacket online the textd Jersey Blazer waited 4 days, and what a shock the jacket is not only badly finished it is only half lined, thats going to look great if I have to take it off.
Thats my first and last purchase at cotton traders what absolute rubbish.
August 24, 2026
Unprompted review
My order was not delivered by Evri…
My order was not delivered by Evri despite several unfulfilled rescheduled attempts rearranged by them. All communication ceased after the third date they suggested . Paid for next day delivery. CT offered to resend - no thank you having stayed in on 3 days ! Full refund received. Very disappointing experience. Won’t order online again
August 14, 2026
Delivered quickly and quality good
Delivered really quickly and the quality looks good. Hoping to wear them soon.
August 14, 2026
Fast delivery & fantastic quality clothes
Great online catalogue fast delivery & fantastic quality clothes
June 17, 2026
As usual excellent experience
As usual excellent experience, item as described, very, very happy with my purchase. Will definitely be using this company again.
August 8, 2026
I had asked for my order to be left in…delivery not left safely
I had asked for my order to be left in a “safe place” the enclosed front porch inside my front door. I was dismayed to find when I got home my front door wide open onto the street with my parcel and coats and shoes exposed to whoever passed by. I tried to ring to complain but received no reply to my message. I now have little trust in the delivery service.
August 12, 2026
Lovely good quality trousers
Lovely trousers, and always good quality from Cotton Traders. I ordered my usual size 12 but exchanged for a size 14 which felt more comfortable. Really pleased with the trousers and would definitely recommend them.
August 14, 2026
Ordered several items and returned…
Ordered several items and returned some. One top I kept shrank significantly in the wash and is now unwearable.
July 12, 2026
Quality good service
August 14, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.