Hiccup with the delivery system, but kept up to date by EVRI so no worries or concern, package arrived safely as advised. Have ordered many times from Cotton Trader's and confident of the qualit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I particularly like that you can easily contact the company by phone and speak to someone. Returns process is very straightforward. Trustworthy company but clothing quality is variable. The main downs... See more
Company replied
Good quality, fair prices but inside leg measurements on Ultimate and Signature mens chinos a clog out. I ordered 31" for Ultimate and 29" for signature chinos, they were more like 34", which nece... See more
Company replied
The T shirt and shorts I bought were very good. Sadly the "Track your order" was absolutely useless. It doesn't tell me the progress in any way whatsoever. Just the same when the parcel went to E... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
212K reviews
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Reply from Cotton Traders
Thank you for bringing this to our attention. Please accept my apologies for the delay in your parcel reaching you. I have escalated this with our courier service and asked them to investigate the matter further.
Kind regards
Jaimie
Reply from Cotton Traders
We are delighted to hear that everything arrived quickly and fitted perfectly. Thank you for your wonderful feedback!
Navy Daisy ditsy dress
Love my new ditsy navy Daisy dress. Its so comfy and once again, top quality.
July 24, 2026
Reply from Cotton Traders
We are so pleased to hear that you love your new dress and that you find it so comfy and of top quality! Thank you for your wonderful feedback.
as always what I ordered from the…
as always what I ordered from the internet was a perfect fit
July 23, 2026
Reply from Cotton Traders
We are so pleased to hear that your order was a perfect fit, as always! Thank you for your wonderful feedback.
Reply from Cotton Traders
Thank you for your kind words! We are so pleased to hear that you had an excellent experience with our service.
Reply from Cotton Traders
We are so pleased to hear that you consistently receive great service when ordering from us. Thank you for your wonderful feedback!
Quick delivery of the items I expected
Quick delivery of the items I expected, perfectly matching the description from your catalogue. Thanks
July 21, 2026
Reply from Cotton Traders
We are so pleased to hear that your items were delivered quickly and perfectly matched the description. Thank you for your positive feedback!
Ordered 2 pairs of shoes
Ordered 2 pairs of shoes, one size 6 and one size 7. I am normally a size 7. They were both too small but the size 6 shoes were bigger than the size 7s! So I can’t rely on their sizes. They are totally inaccurate and I had to pay postage to return them. Disappointing.
July 24, 2026
Reply from Cotton Traders
Thank you for taking my call earlier on today. I have passed your comments back onto the products teams to review the product and the size guide.
Kind regards
Jaimie
Short sleeve polo…
I recently bought the short sleeve polo shirts. The colours are attractive and the style has improved in that they are now longer in the body: useful as I am tall and slim. They have washed well and I have now bought more of the same.
July 24, 2026
Reply from Cotton Traders
We are so pleased to hear you are happy with your short sleeve polo shirts! It is wonderful to know you appreciate the attractive colours and the improved, longer body length, especially as you are tall and slim. We are also glad they have washed well for you.
Very good company.
It is easy to order online and I receive emails letting me know when to expect delivery which is good. I have always been happy with this service.
July 24, 2026
Reply from Cotton Traders
We are delighted to hear that you find it easy to order online and appreciate receiving email updates about your delivery. It is wonderful to know you have always been happy with our service!
Reply from Cotton Traders
We are so pleased to hear that you are happy with our clothes and that you found our company friendly to deal with. Thank you for your wonderful feedback!
Please read this.
Cotton Traders sell great quality cloths with pastel colors.
Prices are reasonable with regular sales held annually.
99.9% of my purchases always seem to fit me. The sizes in clothes range from small to 4 XL to 5xl.
And they do a great range of accessories for the home.
I have spent a small fortune on cotton traders clothes and I don't regret spending a penny of it for them.
No doubt I will buy again, it's that sort of company
To buy clothes from.
My review is honest and reliable. JF
July 22, 2026
Reply from Cotton Traders
Thank you for your fantastic review! We are so pleased to hear how much you appreciate the quality of our clothing and the reasonable prices. We truly value your loyalty and look forward to your next purchase.
Prompt delivery and precisely as…
Prompt delivery and precisely as ordered. Satisfied with the product - men's cargo shorts.
July 24, 2026
Reply from Cotton Traders
We are so pleased to hear your order arrived promptly and was precisely as you wanted. It is wonderful that you are satisfied with your men's cargo shorts!
Cool shorts
Delivery could have been quicker but shorts are nice of a tad long for my short legs! Very comfortable though.
July 23, 2026
Reply from Cotton Traders
Thank you for your feedback. We are glad to hear you find the shorts comfortable and we are sorry that the delivery was not as quick as you hoped.
Reply from Cotton Traders
We are so pleased to hear that your order was as described, offered a very good price, and had fast dispatch. Thank you for your wonderful feedback!💖
Reply from Cotton Traders
We're so pleased to hear that you are consistently happy with your purchases. Thank you for your wonderful feedback!📣💕💕
Reply from Cotton Traders
We're so pleased to hear that your ordering experience was easy and that your delivery arrived on time. We're also delighted that you're happy with the quality, fit, and look of your items!💖
Reply from Cotton Traders
We're delighted to hear that your order arrived promptly and that you are pleased with the quality of the clothing! Thank you for your positive feedback.🚚🌟🌟
Wrong leg size.
My leg size as given was and is 29" the leg on the jogging bottoms delivered to me is more like a 34" this has happened before but I thought it could not happen again and it did. I will not order any type of trouser again.
July 24, 2026
Reply from Cotton Traders
Hi John,
We’re sorry to hear the jog pants have not met your expectations and will happily review this with our sizing team. Please return the item using the prepaid returns labels found on this delivery note, this will of course be a free return.
If you would like a replacement item our Customer Care team would be happy to send another pair, correctly sized, at no extra cost to yourself. You can contact them on 0161 286 4321.
Kind regards,
Andrew
Cotton Traders Customer Support
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