Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Online ordering was easy and straightforward. Delivery was very prompt. There was a slight complication with my order which was quickly and very efficiently dealt with by a gentleman in your Evesham s... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
213K reviews
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Very helpful and friendly delivery was…
Very helpful and friendly delivery was as they said it would be
August 5, 2026
Reply from Cotton Traders
We're so pleased to hear that our delivery was helpful and friendly, and that it arrived exactly as expected. Thank you for your wonderful feedback!🚚💖💖
Reply from Cotton Traders
We're delighted to hear that you received prompt delivery, are pleased with the quality of your goods, and found them to be reasonably priced. Thank you for your wonderful feedback!💖
SHOE WAS OKAY BUT NOT WIDE ENOUGH I…
SHOE WAS OKAY BUT NOT WIDE ENOUGH I NEED A WIDE FITTING I HAVE NERVE DAMAGE AND MY FEET SWELL UP RETURNING THEM AND LOOKING FOR WIDE FITTING THANK YOU
August 8, 2026
Reply from Cotton Traders
Thank you for your feedback. We are sorry to hear that the shoe did not provide the width you needed and understand your disappointment. We appreciate you letting us know about your experience.👍
Reply from Cotton Traders
We're so pleased to hear that you are happy with both the product and the service you received. Thank you for your wonderful feedback!📣💕
Reply from Cotton Traders
We are so pleased to hear that you found the ordering process easy and that your delivery was prompt. Thank you for your kind feedback!👍👍
I did not like the stiffness of the…
I did not like the stiffness of the coat.
As a company Cotton Traders are great. Speedy orders and refunds if needed.
August 7, 2026
Reply from Cotton Traders
Thank you for your feedback. We're glad to hear that you appreciate our speedy order and refund process. We're sorry that the coat's stiffness wasn't to your liking.
Reply from Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you were happy with both the excellent quality of our products and the speed of your delivery.
Reply from Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you consistently receive very good service from us.
Recent purchase of sandals size 10
Recent purchase of sandals size 10. Soles comfy but slightly oversize, straps thin and a bit tight, can only be put on by unfastening the rear strap which is then fiddly to refasten. Would have been much easier if the strap were longer and did not need to be completely taken out of the fastening.
July 23, 2026
Reply from Cotton Traders
Thank you for your feedback regarding your recent sandal purchase. We're sorry to hear about the issues you experienced with the fit and the fiddly rear strap. We appreciate you bringing these points to our attention, and we will certainly pass your valuable comments on to our design team for consideration.
The T shirts I ordered for my wife came…
The T shirts I ordered for my wife came in good time and was just what she wanted. The website was easy to order from and where were no problems. Value for money thank you.
August 8, 2026
Reply from Cotton Traders
We are so pleased to hear that the T-shirts arrived in good time and were just what your wife wanted! It's wonderful to know that you found our website easy to use and experienced no problems with your order. Thank you for your kind words regarding the value for money.🌟🌟🌟
Terrible service - would not shop with them again
The trousers arrived and were not as advertised. I paid £4.99 for delivery and then they deducted £3.95 from my refund amount. This is entirely not acceptable especially given the garments arrived and were incorrect and not reflective of the images advertised.
August 8, 2026
Reply from Cotton Traders
Hi JD,
We’re so sorry to hear that. We’ve passed this feedback on to our buying team to ensure accuracy with our products going forward. Whilst we take the feedback on board we have arranged to refund your returns and outgoing postage charges leaving you free to reorder should you choose to do so.
Kind regards,
Andrew
Cotton Traders Customer Support
Reply from Cotton Traders
We're so pleased to hear you appreciate the great quality of our clothing. Thank you for your wonderful feedback!💖💖
Reply from Cotton Traders
We're so pleased to hear that you consistently receive a first-class product and service from us. Thank you for your wonderful feedback!💖👍
Products ordered arrived very quickly…
Products ordered arrived very quickly after being ordered.
August 5, 2026
Reply from Cotton Traders
We're so pleased to hear that your order arrived quickly after being placed. Thank you for taking the time to share your positive experience!🚚🌟🌟
Always good service and lovely clothes.
June 10, 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive good service and appreciate our lovely clothes.📣🌟🌟
Always good value for the money
Always good value for the money. Good service and choice of goods hence I’m a returning customer
August 5, 2026
Reply from Cotton Traders
We are so pleased to hear that you always find good value for money with us. It's wonderful to know that you appreciate our good service and choice of goods, and we're delighted to have you as a returning customer!
Reply from Cotton Traders
Thank you so much for your kind words and taking the time to share your thoughts!💕
Good products,prompt deliveries.
August 8, 2026
Reply from Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you are happy with both our products and the promptness of your deliveries.💖👍
Efficient ordering and delivery…
Efficient ordering and delivery process. Well packaged goods.
August 8, 2026
Reply from Cotton Traders
We're delighted to hear that you found our ordering and delivery process efficient and that your goods were well-packaged. Thank you for your wonderful feedback!🚚🌟🌟
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