Cotton Traders Reviews 

214,063
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 31,028 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing and the remarkably fast, reliable delivery service provided during their regular purchases. People also find the online ordering process extremely simple and truly appreciate having a very wide variety of comfortable products available to easily choose from. Some people were dissatisfied with external courier delays, noting that packages occasionally arrived late or were carelessly left in inconvenient outdoor locations. Additionally, a small group of customers experienced frustrating issues regarding incorrect sizing or inconsistent clothing fit across different purchased items that required returns.

What people talk about most

Product

Consumers find product to be positive, highlighting good quality clothing, comfortable fits, and reasonable... See more

Quality

Users describe positive interactions with quality, consistently praising the well-made clothing and... See more

Delivery service

People report positive experiences with delivery_service, noting that the online ordering process is simple... See more

Order

Reviewers highlight positive aspects of the order process, noting that online ordering is simple and easy to... See more

Service

Clients share positive opinions on service, highlighting promptness, efficiency, and exceptional speed.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more

Company replied

Rated 5 out of 5 stars

First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more

Company replied

Rated 5 out of 5 stars

Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more

Company replied

Rated 5 out of 5 stars

I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

214K reviews

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4.4

All reviews

(214,063)

30,936 reviews in the last 12 months

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Rated 5 out of 5 stars

I am a gold member now which gives you…

I am a gold member now which gives you notification of special deals first. I like how they at least offer something for your regular business. The website is eady to navigate. I like that you can take any returns to a store for free.

August 20, 2026
Rated 3 out of 5 stars

Excellent products when you can actually order them

Cotton traders products are excellent, what is not excellent is sometimes when I want to place an order I get the message unable to make transaction please contact your debit card company or bank.this happened to be at the weekend, yet around seven days before this using my card I was able to purchase an item of clothing from them. So instead I ordered things through dealers on Amazon using the same card I tried to use with cotton traders a few hours before and guess what…..no issues and I’ve just taken delivery of items from Amazon. What I’m saying is that there seems to be a glitch in the software that they use. Apart from that, when I can order the clothing is of excellent quality.

August 21, 2026
Rated 5 out of 5 stars

I like the styling and materials you…

I like the styling and materials you use for your garments. They suit my style and I like the choice of leg lengths with trousers. I don’t have to wait too long for delivery. The garments wash well and are good quality.

August 21, 2026
Rated 5 out of 5 stars

New products fit as well as the last ordered

Ordered new pair of corduroy jeans and they fit just as well as on previous orders for these,polo shirts also are fine ,colours sometimes a bit on the dull side at certain times of the year.
Returns are now much simpler and any gifts are good quality.

August 19, 2026
Rated 5 out of 5 stars

To be honest

To be honest I used to buy cotton traders tee shirts but have bought tee shirts from other places a bit cheaper, however they have never been as good quality or lasted as long. So I’m back to what is a bit more pricy but better quality.

August 21, 2026
Rated 5 out of 5 stars

Cotton Traders are exceptional

It is always a pleasure dealing with Cotton Traders, and very useful for the store which I have my orders delivered to for them to be able to return free of charge anything which I should find is the incorrect size for example.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Another great delivery!

I have been buying products from Cotton Traders for many years and have never had a problem with the quality of their products, customer service or deliveries. Can only be recommended.

August 21, 2026
Rated 4 out of 5 stars

I really like cotton traders

I really like cotton traders. Their clothes are well made and a good selection of women’s and men’s. The only thing that I have found disappointing is that nearly every garment, even when washed on a cool wash, has shrunk in the length.

August 21, 2026
Rated 5 out of 5 stars

Value for money

Ease of ordering at home on-line. Seeing what garments are on offer and simple steps to order. With emails updating you delivery on-line.

August 17, 2026

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