I ordered some clothes online on Easter Monday, and always have my orders delivered to your shop within Belton garden centre at Grantham. Although it's about 25 miles from my home, I go there every... See more
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Tried to buy 5XL short sleeved shirts and 44" waist 32" inch leg stretch jeans at Grantham Belton Garden Centre outlet. I was told it was now policy by Cotton Traders ,not to stock their outlet stores... See more
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Easy ordering. The option to pick up from a local outlet is much better than having to wait in for a delivery, you are told when the parcel has been received and given a few days to collect. The staff... See more
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During a visit to Cotton Traders in Belton, Grantham, I found a dress in the sale which I wanted, but not in the correct size. The two members of staff, David and Abi, went above and beyond. Several p... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Belton, Grantham, NG32 2LN, Lincolnshire, United Kingdom
- 01476 568907
4.7
Excellent
176 reviews
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Excellent servie and lovely staff too
I ordered some clothes online on Easter Monday, and always have my orders delivered to your shop within Belton garden centre at Grantham. Although it's about 25 miles from my home, I go there every Thursday for lunch and shopping. I was so surprised that my order was there on Thursday, just 3 days after placing a Bank Holiday order. Excellent delivery service, and the ladies in the store at Belton are all really lovely, friendly and helpful. I wanted to try things on as I live so far away, and they couldn't have been more obliging. The clothes were nice too, all beautifully packaged. My spring wardrobe now has a boost - the first of many I'm sure. Thanks again Cotton Traders.
April 9, 2026
Reply from Cotton Traders - Grantham
We're happy to hear that you were so pleased with the fast delivery to Belton garden centre. It's great to know the team there was so helpful and that you are delighted with your new clothes. Thank you for your positive feedback.
Reply from Cotton Traders - Grantham
We appreciate your kind words! We are very glad to hear that our staff was friendly and helpful during your visit.
Collecting order from nearby location.
I appreciated being able to use my nearby Cotton Traders location to collect my order. It came very promptly. As I was away at the time I was thankful that it waited for me. The lady that served me was very warm, friendly and efficient.
February 17, 2026
Reply from Cotton Traders - Grantham
We're glad you found our collection service convenient and prompt. We appreciate that the staff member was warm and efficient. Thank you for your review.
Easy order
Easy order, delivered when said. Friendly and helpful staff at Belton Garden Centre as coat was to big. Ordered me a smaller one, great price. Great quality.
February 10, 2026
Reply from Cotton Traders - Grantham
We appreciate you taking the time to leave a review. We're so happy to learn that ordering was easy and your order was delivered on time. It's great the staff were friendly and helpful!
Great Range of Quality and Stylish…
Great Range of Quality and Stylish Products and reasonable prices too.
Order direct to store from online or browse in branch.
The staff at Grantham are all so friendly and helpfull.
January 27, 2026
Reply from Cotton Traders - Grantham
Thank you for taking the time to leave a review. We're really happy to hear that you appreciate our range of quality and stylish products, as well as our prices. It's also great to know that you find our staff friendly and helpful.
Easy to order and collect
Easy to order and collect. Accurate sizing. Quality products
January 13, 2026
Reply from Cotton Traders - Grantham
We appreciate your feedback and are happy ordering and collection were easy, the sizing accurate and that you value our quality products.
Great service at every level
Not only is the website experience great but the shop staff on the end of the click and collect represent the company fantastically well.
November 11, 2025
Reply from Cotton Traders - Grantham
Hi Mark
We're happy to hear that you had a fantastic website and in-store experience. It's really great to know our team made such a positive impression during your click and collect visit. Thanks so much for your order and your feedback.
Cotton Traders is my No. 1 choice in clothes
Cotton Traders is my No. 1 site as ease of ordering online, quality of the clothing and a choice of delivery which is efficient and quick. Returns also easy.
October 7, 2025
Reply from Cotton Traders - Grantham
Hi Kay
We're really happy that you find our online ordering easy and your ordered items high quality. Its also great to read the delivery arrived quickly and if needed any returns were easy too. Many thanks for your order and feedback its much appreciated.
Good company, quality products
Good company, quality products, speedy delivery to local store, helpful staff.
Very pleased with my purchase.
October 9, 2025
Reply from Cotton Traders - Grantham
We appreciate your positive feedback. We're so happy to learn that you consider us a good company and were pleased with the quality of products and speedy delivery.
Reply from Cotton Traders - Grantham
We appreciate your positive feedback; we are so happy you find our staff helpful and our clothing of good quality.💖✔
Great
I love Cotton Traders Shoes, sandals, coats. All very comfortable and good value. The Staff always welcome me with a smile and are always helpful and polite.
September 18, 2025
Reply from Cotton Traders - Grantham
We're so happy to hear that you find our shoes, sandals, and coats comfortable and good value. It's great to know our staff are always welcoming, helpful, and polite.
Easy returns in store if necessary
Easy returns in store if necessary. Staff always very friendly and helpful making it a pleasure to shop.
September 9, 2025
Reply from Cotton Traders - Grantham
Thank you very much for taking the time to leave a review. We are glad to hear that you are pleased with the service provided by the staff at our Grantham shop. I have passed forward your comments to the area manager for the store mentioned. 😊
Unimpressed
Ordered 3 items, 2 were despatched within a few days but still waiting for 3rd nearly 2 weeks. Not impressed!
August 5, 2025
Reply from Cotton Traders - Grantham
Hello Mrs Reid
We really appreciate your order and are so sorry one item was delayed. I have looked at your account today and can see you have now been refunded for that item. Apologies for the inconvenience caused. Thank you for your patience and for taking the time to leave your review.
Kind regards
Lisa P
Still waiting for delivery 10 days ago…
Still waiting for delivery 10 days ago can not track.
July 19, 2025
Reply from Cotton Traders - Grantham
Hello Judy Skipworth,
Thank you for your feedback.
Please accept my apologies for the delay with your order, the majority of our parcels are delivered successfully within 3 working days.
having checked the status of your order, it seems it may have unfortunately got lost in transit. We are investigating this. I have arranged for your parcel to be sent next day delivery. I am sorry for the inconvenience caused.
Kind Regards
Cerian
Cotton Traders Customer Support
Pleasant to shop
Staff very welcoming, letting you know they are there if needed. Had pick up arranged at store so easy .
July 8, 2025
Reply from Cotton Traders - Grantham
We’re happy to hear that our staff were welcoming and helpful and that the pickup arrangement was easy. Thank you for the positive feedback.
Easy to order easy to return.
Easy to order easy to return.
Styles are not to dreary.
Good quality.
June 28, 2025
Reply from Cotton Traders - Grantham
We appreciate that ordering and returns were easy, and that you find our styles appealing with good quality. Thank you for the positive feedback.
Reply from Cotton Traders - Grantham
We appreciate your positive feedback. We are so happy you were satisfied with the outstanding service, great price, and value for money.
I like all aspects of Cotton Traders…
I like all aspects of Cotton Traders from delivery to quality and fit of your items. I don’t think I have ever had to return any item purchased from you. Well done. 👍
June 23, 2025
Reply from Cotton Traders - Grantham
We appreciate you mentioning our delivery, quality, and fit. It's great to know you've never had to return anything. Thank you for your positive feedback!
Ordered on line and collected in store
Ordered on line and collected in store. Store team really helpful was able to check for fit using in store changing room and very pleased with purchases. Also purchased half price duvet set, bargain very pleased with it.
June 26, 2025
Unprompted review
Reply from Cotton Traders - Grantham
We're delighted you had a positive online ordering and in-store collection experience. We're happy the team was helpful, and you were pleased with your purchases and the duvet set. Thank you for your feedback!
Telephone Ordering .The Person I spoke to was a lovely lady…
The Person I spoke to was a lovely lady and was very helpful.My parcel arrived on time.
June 20, 2025
Reply from Cotton Traders - Grantham
We are happy to hear that the service you received was helpful and that your parcel arrived on time. We appreciate you taking the time to leave us this positive feedback.
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