Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and style of the product - at least what I purchase - is what brings me back to Cotton Traders as a company. I have been purchasing the company's products - admittedly on and off - since... See more
Company replied
I have loved all the items I’ve ordered and they fit just right. However it takes me sometime to make up my mind and you see how many times I log-on. I like natural fabrics especially in the recent... See more
Company replied
Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
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Shopped with cotton traders for…
Shopped with cotton traders for decades. Quality products and service.
July 7, 2026
A very satisfied customer
I bought a lovely pair of sandals in the sale. They are a perfect fit and very comfortable and excellent quality.
Ordering was simple and delivery on time.
I have ordered many items from Cotton Traders over the years and never been disappointed.
August 13, 2026
Rubbish next day delivery by Evri
Ordered with next day delivery since wanted to go on holiday. Had email saying it would be deluvered by Evri. Heart sank and was proved correct. Wasn't delivered until 3 days after. Phoned and agent apologised and I was told it would be refunded. Then get a message saying £3 would be credited when fee was £6.99. Another phone call and was told normal delivery was £3.99 so would have to pay that whatever. No allowance for inconvenience and poor initial information. Customer service could be improved and use a better firm than Evri!
August 14, 2026
Very Pleased
My order arrived quickly. I was very pleased with my dress - lovely design and well made.
August 14, 2026
Polo shirts
Ordered 4 polo shirts for my husband. True to size, great colours, he is happy.
August 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
You were on time
You were on time. I was pleased with the quality of my purchase, therefore would use cotton traders in the future
Many thanks. Xx
August 14, 2026
Reply from Cotton Traders
We are so pleased to hear that your order arrived on time and that you were happy with the quality of your purchase. We look forward to you shopping with us again in the future!
good price and fast delivery
August 14, 2026
Reply from Cotton Traders
Thank you for your kind review! We are so pleased to hear that you were satisfied with both the price and the fast delivery of your order.
Reply from Cotton Traders
We're so pleased to hear that you are happy with the excellent quality of our products, that they are true to size, and that you appreciate the good colours. It's also wonderful to know that your delivery was fast!
Cannot praise cotton Traders enough I…
Cannot praise cotton Traders enough I nearly always place my orders at your High Legh Garden Centre shop the staff are so nice nothing is too much trouble it’s so easy the staff at Customer Services are excellent as well and the quality is always good thank you Cotton Traders!
August 23, 2026
Unprompted review
Reply from Cotton Traders
We are so pleased to hear your wonderful feedback about your experiences at our High Legh Garden Centre shop. It's fantastic to know that our staff are so nice and helpful, and that our Customer Services team is excellent. We're also delighted that you consistently find the quality of our products to be good. Thank you for your kind words!
Easy purchase
Easy to book online and have delivery to Gaerwen. Casual shirts made of a nice soft touch material that does not crease. Price in sale especially attractive.
August 13, 2026
Reply from Cotton Traders
We are delighted to hear that you found our online booking process easy and that delivery to Gaerwen was convenient. It's wonderful that you appreciate the soft-touch, crease-resistant material of our casual shirts and found the sale price especially attractive.
A very useful pair of jeans.
The ordering process is simple and delivert quick.
The jeans are great for summer months, and are a comfotable fit.
Ive already had blue and black in this style.
August 13, 2026
Reply from Cotton Traders
We are so pleased to hear that you found our ordering process simple and delivery quick. It's wonderful that you find our jeans great for summer and a comfortable fit!
Loved what I ordered
Loved what I ordered, the quality and the fit so much so, I ordered two more of the same item.
August 13, 2026
Reply from Cotton Traders
We are so pleased to hear how much you loved the quality and fit of your order! It's wonderful that you were so happy, you decided to order two more.
Reply from Cotton Traders
We are so delighted to hear how much you love your new dress! Thank you for sharing your wonderful feedback with us 👗
Delivered quickly.Bought coloured…
Delivered quickly.Bought coloured jeans.I want more coloured jeans.Appear popular as my size sells quickly.
August 13, 2026
Reply from Cotton Traders
We're so pleased to hear that your order was delivered quickly and that you love our coloured jeans! It's wonderful to know you're keen to purchase more.
Reply from Cotton Traders
Thank you for the positive review 👍
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