I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... See more
Company replied
Easy return. Reordered a larger size, delivered promptly,re Imbursed also promptly. The item was a discounted men’s cardigan. Not only inexpensive, but of great quality. Will ow purchase more item... See more
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I regularly buy the shorts, my preference being the pleat front with back double pocket, my only criticism would be the colour fastness other than that comfortable and good fit. Maybe a double pleat... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
214K reviews
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Good, comfortable, high quality sandals
Ordered Flexisole sandals for the wife. She is very pleased, finding them comfortable, robust, stylish, and likes the duck egg colour. Fit is true to size. Delivery very fast. Good value.
July 28, 2026
Always good value ,and always on time.
August 18, 2026
Perfect fit great quality.
Every time the clothes ordered are a perfect fit and of a great quality I just can't fault CT at all, a great range of garments and a speedy delivery. AAA+
August 24, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Items as always very good
Items as always very good, the only problem for me is Evri have had so many problems with this company
August 17, 2026
Reply from Cotton Traders
We're glad you appreciate our items. We understand your frustration with the delivery service and are always working to improve our shipping options.
Easy to order on line
Easy to order on line, exceptionally quick delivery. Always quality goods.
August 15, 2026
Reply from Cotton Traders
We're pleased to hear that you found it easy to order online and that your delivery was exceptionally quick. It's wonderful to know you always receive quality goods. Thank you for your fantastic feedback.
Delivery was on time and Kevin left it…
Delivery was on time and Kevin left it in sensible position for me on our front door step.
I have already reviewed this item
August 18, 2026
Reply from Cotton Traders
We're so glad to hear that your delivery arrived on time and was placed conveniently for you. Thank you for your positive feedback!
Reply from Cotton Traders
We're pleased to hear that you found the online ordering process easy and that your delivery was fast. It's great to know the products met your expectations.
Reply from Cotton Traders
We are pleased to hear that you find your trousers lovely, well-made, and appreciate the nice material. Thank you for your feedback.
It's always a pleasure to buy from Cotton Traders
It's always a pleasure to purchase from Cotton Traders! You know that what you have ordered will be right; excellent standard, reasonable prices, and quick delivery. It's a "no brainer!"
August 18, 2026
Reply from Cotton Traders
We are pleased to hear that purchasing from us is always a pleasure for you. It's wonderful to know you appreciate our excellent standards, reasonable prices, and quick delivery.
Reply from Cotton Traders
We are pleased to hear that you found the ordering process easy and that your delivery was quick. Thank you for your kind feedback.
Collection from Newbury store
Decided this time to have my parcel sent to a store as the last 3 times Evri has damaged my parcel (CT always been quick to send a replacement), collected at Hilliers Newbury store. The lady that served me was lovely and a pleasure to deal with my parcel was in perfect condition.
August 28, 2026
Unprompted review
Reply from Cotton Traders
Thank you for your review. We are sorry to hear about the issues you've experienced with previous deliveries. We're delighted that your recent parcel arrived in perfect condition and that you had a pleasant experience with our store colleague.
Finally dry feet when walking the dog
Finally dry feet when walking the dog. Pick my size (10) I have wide feet and sometimes what looks like a wide fit isn't. These boots are. There is also quite a bit of room in them hight wise from the sole. The sole seemed quite hard so I was able to fit a cushion liner in them, they are now great and easy on and off, no more wet feet, thanks
August 15, 2026
Reply from Cotton Traders
We're pleased to hear that our boots are keeping your feet dry during dog walks. It's wonderful that the fit is perfect for your wide feet and that you were able to add a cushion liner for extra comfort. Thank you for your positive feedback.
General review
Used Cotton Traders for years, products are good quality for their price, deliver is usual good and easy to order.
August 18, 2026
Reply from Cotton Traders
We are pleased to hear that you have used us for years and that you find our products to be good quality for their price. Thank you for your wonderful feedback.
Excellent service
Excellent service, Very pleased with the products, well made and fir perfectly
August 18, 2026
Reply from Cotton Traders
We're pleased to hear that you received excellent service and are very happy with your products. It's wonderful to know they are well-made and fit perfectly. Thank you for your feedback.
Ordering was easy and quick
Ordering was easy and quick. I was able to collect from my local store. I’ll be honest I was very sceptical whether what I ordered would be comfortable and would fit well. I was pleasantly surprised. Everything fitted perfectly and is so comfortable. The best purchase I’ve made in a long time.
August 18, 2026
Reply from Cotton Traders
We are absolutely thrilled to hear that your ordering experience was easy and quick, and that collecting from your local store was convenient. It's wonderful that you were pleasantly surprised by how perfectly everything fitted and how comfortable it is.
Top quality t- shirts.
Very good quality shirts that are well priced and come with a good choice of colours.
Despatch if goos was very efficient, however......
Through no fault of Cotton Traders, the original delivery date Wednesday did not take place until Saturday. Please use somebody other than Evri!!
August 17, 2026
Reply from Cotton Traders
We're pleased to hear you're happy with the quality and pricing of our shirts, and the choice of colours. We sincerely apologise for the delay in your delivery and understand your frustration with the courier service. We're always working to improve our delivery experience.
Great service great product great price
August 17, 2026
Reply from Cotton Traders
We're so pleased to hear that you're happy with our service, product, and pricing. Thank you for your wonderful feedback, it's very much appreciated.
Reply from Cotton Traders
Thank you for the review and taking my call today.
I have today refunded the £3.99 outgoing delivery charge following our conversation today, please allow 3-5 working days for the refund to show back onto the original payment method.
Should you require any further assistance, please contact our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
Very disappointed with both items
Very disappointed with both items. The sandals didn’t look like the ones in the brochure and the trousers even though having elastic in the waistband still too tight! I’m annoyed that we pay for delivery and also return. Doubt if I will buy from Cotton Traders again as I’m mostly disappointed every time I order things
August 18, 2026
Reply from Cotton Traders
Thank you for the review, we are sorry to hear the returns procedure was not to your expectation.
On looking at your order I have issued a remaining refund of £3.99 back onto the original payment method today due to the order the being returned in full.
Should you require any further assistance, please contact our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
Helpful knowledgable staff.
Helpful knowledgable staff.
Excellent style and quality.
True sizes and different trouser lengths are a big advantage.
August 18, 2026
Reply from Cotton Traders
We're pleased to hear that you found our staff helpful and knowledgeable, and that you appreciate the excellent style and quality of our products. It's wonderful that our true sizes and different trouser lengths are a big advantage for you.
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