The cotton shorts are great for avoiding chub rub. True to size and a good quality material. However they create a kind of "static" which means dresses tend to cling to the shorts when out walking.... See more
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Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
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Second order placed with them ! No delivery after being emailed by Evri to say that they were awaiting a parcel ready to be delivered to me? I rang yesterday to be told there was a delay on one item after being informed it had been despatched by cotton traders! No follow up message! Planning to cancel order as such poor communication!
I presume I am being asked to review my medium size underwear though it is not clear. They proved suitable for my purpose having bought large size before these felt more secure.
The item arrived on the day that was forecast to be. The item itself seems to be good quality as I have come to expect from Cotton Traders.
I've bought from them many times in the past and never had any issues. I do however like the fact that they regularly send a printed catalogue out which I prefer, rather than scrolling through on the laptop!
Love new purchase of Shorts , so nice to wear Cotton . Fit good and length Next year will make sure I order early to buy nice colours!
Quick delivery. Delivered inside front door as husband was asleep and door unlocked. Good inefficient by deliverer. Only thing I overlooked was that sheets had to be ironed. Not great in this day and age.
Prompt delivery to and by Tom. Always extremely makes delivery a pleasant and friendly experience.
Sent the good back and still waiting for my refund.
So easy to order.delivery was prompt.cant believe I now have a swimsuit that fits and is good quality.
The delivery wasn’t very good. They just placed the bag behind the rubbish bin, and the bin men were coming round 😔.
They were a gift for my wife and she loves them all.
Really pleased with the fit & quality of these trousers & will probably be buying some more.
I ordered clothes, you delivered clothes, clothes fit, annoying survey to fill in because you need gratification for doing your job. How was I as a customer? Tell me about your experience
Cotton traders always deliver on time or just before clothes are very good quality
Easy to order and product appears good quality and sizing meets standard
Ordered two pairs of trousers.One didn't fit and the other was not what I'd ordered.Sent them back and then had to chase up a refund via a telephone call.I was told the the returns hadn't arrived despite the tracking saying they'd been delivered.Eventually a refund appeared for one of the pairs of trousers.I rang them up again and was told it was an error and I'd receive the remainder of the refund.Five days later and I'm still waiting.I think this circus has too many clowns and not enough ringmasters.How do you pick up the wrong item and send it out? The returns were clearly written on the returns advice note yet someone forgot to acknowledge the second pair of trousers.Still waiting for my money back.
Very speedy delivery from order to receipt of psrcel
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