Have just started buying from Cotton Traders and am impressed by quality of garments and accuracy of sizing. As an older normal sized woman it is nice to see clothes modelled by normal sized people.... See more
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Review summary
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I have been wearing Cotton Traders' trousers for years now. The pull up, elastic waist ones are perfect for warm weather. They are comfortable against my sensitive skin, thoughtfully designed (my phon... See more
Company replied
I've been using Cotton Traders for at least 8 years now, and possibly even longer. I shop mainly online, but also at one of their outlets at a relatively nearby garden centre; which is also a handy p... See more
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Order arrived well packaged and quicker than expected via evri. Very good quality clothing, hard wearing and items wash well. I have ordered from here last year and again now and will continue too. Pr... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
215K reviews
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Just as ordered and good service.
August 31, 2026
Great product and good discount
September 2, 2026
Great company
Great company , fast delivery of my order. Returns are easy to complete
In a store and immediate return of any money.
April 25, 2026
Comfortable clothes
Quick service. Comfortable clothes with a good selection of natural fibres.
September 2, 2026
Lack of ownership of my parcel going to…
Lack of ownership of my parcel going to a previous address
September 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great service
Items easy to order which arrived very quickly. Great quality but unfortunately both sizes returned as one size too neat, the other too big. Both sizes too long. Items easy to return.
September 3, 2026
Reply from Cotton Traders
Thank you for your feedback. We're pleased to hear that ordering was easy and your items arrived quickly, and that you found the quality great. We're sorry that the sizing wasn't quite right for you on this occasion, but glad the return process was straightforward.💖
Ordered items to be delivered to shop…
Ordered items to be delivered to shop and tried them on there. Excellent quality and staff extremely helpful. Could not ask fir more
September 3, 2026
Reply from Cotton Traders
We are so pleased to hear that you had such a positive experience with your order and our staff. It's wonderful to know you found the quality excellent and our team helpful.🌟🌟🌟🌟🌟
An excellent product arrived on time…
An excellent product arrived on time and well packed. When i put it on it was a perfect fit and reminded me of house matches seventy years ago!!🤣
September 3, 2026
Reply from Cotton Traders
We're so pleased to hear that your product arrived on time and was well-packed. It's wonderful that it was a perfect fit and brought back such pleasant memories!🌞
The female assistant at your Holland…
The female assistant at your Holland Arms branch, Anglesey, was most efficient. Very pleasant and helpful
September 3, 2026
Reply from Cotton Traders
We're so pleased to hear about your positive experience at our Holland Arms branch. It's wonderful to know that our team member was efficient, pleasant, and helpful.💖
Reply from Cotton Traders
We're so pleased to hear that your order was perfectly suitable and delivered expertly! Thank you for your wonderful feedback and for letting us know there were no problems at all.🌟
Reply from Cotton Traders
Thank you for your kind review! We are so happy to hear that you were pleased with our service.
Quality product and quality service
Quality product and quality service - thank you!
September 3, 2026
Reply from Cotton Traders
We're so pleased to hear that you were happy with both the quality of our product and the service you received. Thank you for your positive feedback!💖
Mum loved the cushion covers
Mum loved the cushion covers
Perfect to decorate anyroom
September 3, 2026
Reply from Cotton Traders
We are so pleased to hear that your mum loved the cushion covers! It's wonderful to know that they are perfect for decorating any room. Thank you for your lovely feedback.💖
Comfy & look good
Now bought 2 pairs lighting corduroy slightly stretchy trousers which will be very useful & in yoday’s world, good value for £.
September 3, 2026
Reply from Cotton Traders
We're so pleased to hear that you found our slightly stretchy corduroy trousers to be useful and a great value! It's wonderful to know you've purchased two pairs.👖👍
Reply from Cotton Traders
We're so pleased to hear that you're happy with our company, the quality of our clothes, and our fast delivery. Thank you for your wonderful feedback!💖
Trousers are really comfortable and the…
Trousers are really comfortable and the polo next jumper is lovely and soft and the high neck is a lovely snug fit
September 3, 2026
Reply from Cotton Traders
We are so pleased to hear that you find the trousers really comfortable and that the polo neck jumper is lovely and soft with a snug fit!🌞
Very happy with both product quality and service
I ordered a men's blazer from Cotton Traders. This was the first time that I had ever ordered an item of clothing online and I was very impressed. The workmanship and material were of good quality and it fits me perfectly. The blazer was well packaged and it was delivered in only two working days even though I ordered it over a bank holiday weekend. Very happy both with the product and the service.
August 31, 2026
Reply from Cotton Traders
We are so pleased to hear about your positive first experience ordering clothing online with us! It's wonderful that you were impressed with the quality, fit, and quick delivery of your blazer. We truly appreciate your kind words about both the product and our service.💖💖💖
Great price for good quality clothes
Great price for good quality clothes. I bought cord trousers very soft and comfortable and true to size
September 2, 2026
Reply from Cotton Traders
We are so pleased to hear that you found our clothes to be of good quality and at a great price! It's wonderful to know that your cord trousers are soft, comfortable, and true to size.👖💖
2 very comfortable tops.
September 1, 2026
Reply from Cotton Traders
We are so pleased to hear that you are happy with the comfort of your tops. Thank you for your wonderful feedback!👕👍
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