Cotton Traders Reviews 

212,269
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 31,453 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often highlighting their comfort and durability. Many appreciate the wide range of choices and sizes. Reviewers frequently mention the efficient ordering process and the fast, reliable delivery service, noting that items often arrive promptly. However, some customers noted concerns regarding delivery, with several experiencing delays or issues with tracking, particularly with one courier. A few also found sizing inconsistent, especially for women's clothing and leg lengths, or that 'wide fit' items were too narrow. Additionally, some reviewers expressed disappointment with specific product quality, mentioning items that did not match descriptions or materials that felt cheaper.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers consistently praising the good quality of... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the superb quality, good... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast and prompt delivery, with... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and the... See more

Service

Reviewers highlight positive aspects of service, with many praising the promptness and ease of ordering, as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hiccup with the delivery system, but kept up to date by EVRI so no worries or concern, package arrived safely as advised. Have ordered many times from Cotton Trader's and confident of the qualit... See more

Company replied

Rated 4 out of 5 stars

I particularly like that you can easily contact the company by phone and speak to someone. Returns process is very straightforward. Trustworthy company but clothing quality is variable. The main downs... See more

Company replied

Rated 4 out of 5 stars

Good quality, fair prices but inside leg measurements on Ultimate and Signature mens chinos a clog out. I ordered 31" for Ultimate and 29" for signature chinos, they were more like 34", which nece... See more

Company replied

Rated 4 out of 5 stars

The T shirt and shorts I bought were very good. Sadly the "Track your order" was absolutely useless. It doesn't tell me the progress in any way whatsoever. Just the same when the parcel went to E... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

212K reviews

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4.4

All reviews

(212,269)

29,150 reviews in the last 12 months

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Rated 4 out of 5 stars

Good Quality T shirts

The choice and quality of T shirts, particularly 3/4 sleeve, was really good. I'd have liked it to arrive at my local store a lot quicker (I waited 8 days). However once in store the staff are lovely, you can try things on, and the return and refund process is simple and quick.

July 26, 2026
Rated 5 out of 5 stars

Quality and value.

I’d been looking for cut offs for quite a while.
I know cotton traders have a good range. Sizing is good and the cotton is good quality.
Ordering is easy and delivery good.
I was delighted with the quality of the cotton and the fit as well as value for money.

July 26, 2026
Rated 2 out of 5 stars

Disappointed with my order.

Disappointed with my order.
My soft bra only just fitted despite going up a size and the briefs came up small, and they had a horrible seam at the back, which made them impossible to wear. Very disappointed.

July 25, 2026
Rated 5 out of 5 stars

I love these t shirts I’ve got six…

I love these t shirts I’ve got six different colours in them now they’re good quality colours are lovely wish they were in dark colours aswell I would definitely buy those aswell they wash lovely and no shrinkage. Plus I haven’t had to iron them which is a bonus in this hot weather!!!

July 26, 2026
Rated 2 out of 5 stars

Sizing Issue

I brought a pair of pull on Jeans ref (AC15244) from my local Cotton Traders last year and was delighted with the fit and style. I ordered the same jeans in the same size ref AC15244 on line in the denim colour way. When they arrived they didn't fit me as well as my previous pair. They seem looser and the hem was wider.

July 26, 2026

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