Good quality items with a large variety and great size options. The website is easy to follow and goods arrive when expected. The offers and sale prices encourage you to buy, but new items are often,... See more
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Quality below par but efficient ordering and delivery service. Product looks good/feels good - BUT defect in the stitching on one of the seams means I have to machine stitch it first myself before I... See more
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We have bought clothes and bed clothes from Cotton Traders for several years and are very rarely dissatisfied with the articles. Quality of materials used, manner of manufacture and finish are gene... See more
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I have bought several items on line from Cotton Traders which have always arrived as they advised via click & collect. The last item I purchased was a pretty blue waterproof coat which was too big a... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
210K reviews
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I bought three items and all are good
I bought three items and all are good. Unfortunately the trousers are a bit too long - my fault for not checking the length when I ordered them - but the are comfortable for wearing in the hot weather. I haven't worn the t-shirt and top yet but I like the look of them and they do fit properly.
July 3, 2026
Reply from Cotton Traders
We're glad to hear that you are happy with your purchases overall. It's great that the trousers are comfortable for hot weather, and we appreciate your positive comments on the t-shirt and top.
Price choice and quality excellent
I am rarely disappointed with the price and quality of the clothing. This time I had to return an item, as it was too big for my small frame ,but it was really easy to do that in the local Post office.
July 2, 2026
Reply from Cotton Traders
We're so pleased to hear you're rarely disappointed with the price and quality of our clothing. We appreciate your feedback regarding the sizing and are glad to know the return process at the Post Office was easy for you.
Reply from Cotton Traders
We are absolutely delighted to hear that you are very pleased with the garments! Thank you for your wonderful feedback.
Easy to select product using an item…
Easy to select product using an item ref no. Problems with on line so ordered by phone, very efficient person serving!
July 3, 2026
Reply from Cotton Traders
We're so pleased you found it easy to select your product using the reference number. It's wonderful to hear that our team provided efficient service over the phone!
Reply from Cotton Traders
We're so pleased to hear that your delivery was very quick and that you are happy with your purchases. Thank you for your positive feedback!
Reliable company
Easy to find what I was looking for and to order. Item arrived a couple of days later, well packaged and as described. Item (cropped trousers) were well made, fitted well and I am very happy with them and with Cotton Traders. Thankyou
July 3, 2026
Reply from Cotton Traders
We're so pleased to hear you found it easy to find what you were looking for and that your item arrived quickly, well-packaged, and as described. It's wonderful that your cropped trousers are well-made and fit well. Thank you for your kind feedback!
Great quality, good colours, even the wife likes them
Been buying cotton traders clothes for years . It never disappoints. Always great quality, hard wearing , and colours seem to last .
No exception to this order of 2 grandad style tee shirts . Great quality , great colour , and the wife likes them too, now that’s a real bonus
Swift delivery , well packaged , ease of ordering …what’s not to like . Great gear Cotton traders
July 2, 2026
Reply from Cotton Traders
We're so pleased to hear you've been a long-time customer and that our clothing consistently meets your expectations for quality, durability, and lasting colours. It's wonderful that you're happy with your recent order, and we appreciate your kind words about our swift delivery and ease of ordering.
Reply from Cotton Traders
We are so pleased to hear that you found the ordering process easy and that your delivery was prompt. Thank you for your kind feedback!
Cotton traders offer quality and a…
Cotton traders offer quality and a growing diversity of products - if only they did Chinos with a 30" waist !
July 3, 2026
Reply from Cotton Traders
We're delighted to hear that you appreciate the quality and growing diversity of our products! We understand your desire for chinos with a 30" waist and will certainly pass this feedback on.
Easy ordering and quick delivery
Easy ordering and quick delivery,sent the first order back, too big and ordered a smaller size, waiting for refund
July 2, 2026
Reply from Cotton Traders
We're glad to hear that you found the ordering process easy and delivery was quick. We understand you're waiting for a refund for the returned item and hope you'll be happy with the smaller size.
Reply from Cotton Traders
We're so pleased to hear you're happy with the great quality and fitting of your purchase, and that you also experienced prompt delivery! Thank you for your wonderful feedback.
Good quality at a good price.
Good quality at a good price. A slightly limited range of colours.
July 1, 2026
Reply from Cotton Traders
We're happy to hear you appreciate the quality and value. We also appreciate your feedback regarding the colour selection and will take this into consideration.
Had a very bad experience
Had a very bad experience, was charged extra when I asked for an exchange and then when the order came again, I only received one item out of three that I had paid for! No sign of the other two!!
July 3, 2026
Reply from Cotton Traders
Thank you for taking your time to leave a review. I do apologise for the incredibly frustrating experience you had with your recent order. Unfortunately for an exchange we do have to take payment straight away so we can send the items straight out for you, please could you call us on 01612864321.
Kind Regards
Hannah
Good selection, very reasonable price, easy to order on line and arrived in time frame they said
Good selection of items i I
July 3, 2026
Reply from Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you appreciate our good selection of items. Your feedback is greatly valued.
Clothes lovely and colours true to the…
Clothes lovely and colours true to the photo; very pleased with everything I buy at Cotton Traders!
July 3, 2026
Reply from Cotton Traders
We are so pleased to hear that you are happy with the clothes and that the colours are true to the photo. Thank you for your wonderful feedback and continued satisfaction with our products!
Extremely poor delivery
My first order was left at the unsafe place. The delivery people did not knock the front door or ring the door bell, just left the parcel and walked away.
My second order delivery was delayed from yesterday 12.July to this Wedneday without any reason.
I won't bother to buy anything from Cotton Traders in the future.
July 5, 2026
Reply from Cotton Traders
Thank you for taking your time to leave a review. We’re very sorry to hear about the issues you experienced with both of your recent deliveries. We understand your frustration regarding the parcel being left in an unsafe place and the unexplained delay of your second order. We understand your frustration and sincerely apologise for the disappointment this has caused.
Kind Regards
Hannah
Always a pleasure to deal with
Always a pleasure to deal with, items are good quality, well packaged and delivered promptly.
April 14, 2026
Reply from Cotton Traders
We're so pleased to hear that you always have a positive experience with us! It's wonderful to know that you appreciate the quality of our items, and our prompt delivery. Thank you for your kind feedback!
Reply from Cotton Traders
Thank you for your review. We’re glad to hear you had good quality from us.
Excellent items reasonable price quick…
Excellent items reasonable price quick delivery excellent
July 3, 2026
Reply from Cotton Traders
We're so glad you enjoyed our products and service. Your kind words mean a lot to us!
Reply from Cotton Traders
Thank you for your positive feedback! We are so happy to hear that you appreciate our wide range of styles suitable for all ages.
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