Counterpartside Reviews 11

This company is a scam. I ordered a product, immediately I got a tracking number and followed the tracking for over a month. This shipment was shipped from Croatia. According to tracking , order stalled in CA and never moved again. I contacted them and they said they would ship a new one. Again tracking email sent , this time product shipped from china. After over a month tracking said item was delivered. It was not. Company would not credit me. Personally I feel the tracking info they send is bogus, and they never shipped any product. DO NO ORDER FROM THEM!

Initially upon purchase, there was some confusion with the billing. However, the customer care team fixed it immediately. They were very kind and informative.

Order arrived this afternoon. Pricing & shipping issues, but Customer Service did an OUTSTANDING job refunding the difference in advertised & charged pricing and got everything going again! Very appreciated!

Its the product itself which isnt very good…it doesnt secure the phone very good at all…your basically driving and hope it doesnt fall out…i regret my purchase

Shipment timing info was not available until after I ordered. Then I had extremely long lead times. As of 5/30 the item was shown in customs in Italy. Then it showed up at my door the next day. Happy to have it but disappointed that the quality of info was so bad.

Total scam item never arrived.

Ordered something from these thieves only to realise they had thieved the pictures and products off of other websites and selling nothing. They dont own the products they show in the pictures! Or the pictures themselves. These are scammers through and through! Dont give them your hard earned money or youll be making a donation to a guild of thieves

Sure, their products 'look' nice on their website, but it's a different story when you finally receive them in the mail. The 'Foldable Silicone Food Storage Box' should be renamed a Cube because it's not even big enough to hold half of an apple. I don't even have words for the Silicone Baking Tray. Everything was literally thrown into a bag and mailed without a shipping list. I emailed the company and told them I was not happy with their product and wanted to return everything. They told me I received what I ordered and if I wanted to send anything back, I would have to pay the shipping to China, which in their words, would cost more than the products were worth. I told them that the return label had an address in Dayton Ohio, which, last time I checked, was in the US.
I spent $107 on crappy products and they wanted to compensate me $10. I would use caution when purchasing from this company.

Never got ordered item, they respond almost immediately saying they looked into the order and everything is fine. No help whatsoever. Sketch.

Item was never delivered. Said it was in transit for months, and then suddenly said it had been delivered over a month ago, but never was. Won't refund the money.

I found this product to be satisfactory overall. The three-week shipping time felt excessive. Quality was decent but not mind-blowing, especially given the price. Packaging was secure, minimizing damage. Design was charming, though it didnt fully justify the cost in my view.