Country Hotel Breaks Reviews 211

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

The location, you can go for a run into countryside without driving or walk into a town. The menu and good foods and dining service. The size, layout and linen of the bedroom The other spaces... See more

Rated 4 out of 5 stars

Really good experience and found plenty of great deals. An option to save and compare hotel room and particular rates would have been nice as I had to get a load of tabs open and keep opening the webs... See more

Rated 1 out of 5 stars

I received a voucher for Christmas and stayed at the Elephant hotel. This hotel made a travel lodge look luxurious. The room was situated over the kitchen and was extremely noisy. The shower didn't wo... See more

Rated 5 out of 5 stars

Instant confirmation via email which very clearly detailed what I had booked. I also selected an upgrade a couple of days before my stay but didn’t receive a confirmation. Paula in the Sales Team went... See more

Company details

  1. Travel Agency

Written by the company

Countryhotelbreaks.com is proud to represent many of the finest country hotels in Britain. We offer short hotel breaks and special offers to hotels all over the British Isles.


Contact info

4.0

Great

TrustScore 4 out of 5

211 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent comfortable Inn

A very well appointed Inn with excellent rooms and a lovely restaurant/bar. Breakfast was delicious and prepared based on your choices. Additional items such as cereals, juices provided as well.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Widbrook Grange

The location, you can go for a run into countryside without driving or walk into a town.
The menu and good foods and dining service.
The size, layout and linen of the bedroom
The other spaces you could break out into and find plenty of privacy and quiet if required, which we did!
Having a gym and swimming pool with safety access code
The information before arrival and the availability of service during the day
The sense of peace and hospitality during the stay

August 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service!

I had cancelled a booking and wanted to use my voucher credit for another hotel. I rang to organise this and Kirsty could not have been more helpful and friendly. In fact this one one of the best customer experiences I’ve had for a very long time!

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very pleased, I made contact with a dog related question then I was asked for preferred date. Next email clearly laid out the offer with all the required information and I booked.
Looking forward 👍

August 17, 2024
Unprompted review
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Rated 5 out of 5 stars

Absolutely fantastic experience with…

Absolutely fantastic experience with Country Hotel Breaks! The booking process was seamless, and the hotel exceeded all our expectations. Beautiful location, friendly staff, and top-notch amenities. Can't wait to book our next getaway!

August 5, 2024
Unprompted review
Rated 2 out of 5 stars

I recently reserved a weekend away for…

I recently reserved a weekend away for the end of august after 15 yrs of not being able to go away. I double booked a weekend and also fallen short of my salary (my fault for not checking until I realised after) I have emailed your reservation to cancel and get a full refund within a matter of a day. However I received an email claiming your company is holding back 25%off the full payment which I believe that that wouldn’t happen. I have relayed back via email to reservations and waiting to hear back on gaining my full refund

August 5, 2024
Unprompted review
Country Hotel Breaks logo

Reply from Country Hotel Breaks

Dear Customer

I'm sorry that you're dissatisfied, but when you placed the booking, you accepted our terms and conditions, which are clearly stated, fair, and compare very well with our competitors.

In fact, you could have had a voucher, valid for 12 months, for 100% of the booking, to reserve your weekend away at a later date. It's only when refunding to a card that we take a cancellation fee.

Kind Regards
Country Hotel Breaks

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