CoupleChoices Reviews 93

TrustScore 2.5 out of 5

2.4

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Rated 4 out of 5 stars

I give it a 4 because of Natalie (customer service) They got my orders wrong 3x but communicating with her about the mixup was great and she facilitated the ring deliveries quickly until they get... See more

Rated 1 out of 5 stars

🚨 HIGHWAY ROBBERY ALERT 🚨Couples Choices is out here playing games! I placed an order and asked for a cancellation RIGHT after, but they REFUSED. Their policy claims you can get your money back with... See more

Rated 1 out of 5 stars

Very, VERY cheap. We ordered a pair of rings and they were made of aluminum and not tungsten. You could easily see the weld points, and even the diamond settings were poorly done. The shipping labels... See more

Rated 1 out of 5 stars

I purchased a set of their couple rings and even though the gems are beautiful it has started to turn my finger green in a matter of days, even though I remove it before showering. Very disappointed... See more

Company details

Information provided by various external sources

an online community for lovers who are brave enough to express their love to the world. Your love is unique and we believe that by openly declaring your desire for each other, you are inspiring others to believe in true love as well.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

93 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bad Quality

We received our rings about a month after ordering. However, after only 4 days, the rings started to tarnish really bad.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

They refuse to refund my money and…

They refuse to refund my money and cancel my order before they ship my order. If you read through their return rules they give you 30 days from the time of purchase to return the order yet it has been over 10 days and counting before they ship my order and then another 8 - 25 days to receive the order from time of shipment. This is a scam. DO NOT BUY FROM THEM!!

May 14, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered couples rings

I ordered couples rings. They were very poor quality even for the low price. The "jewels" looked like the ones on rings you get out of the machine for a dollar. Plus, it took a month to receive them. Their jewelry does not look like the pictures on their website. Don't fall for the reviews on there either.

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

One star is because I had to give…

One star is because I had to give something. I ordered a set of rings and tshirts on Feb. 29th. The rings arrived and despite ordering the normal sizes we wear, the rings were too small. I was suggested to repurchase bigger rings at a discount or return, having to pay for shipping to China which is more than my total order. The website literally says that CouplesChoice pays for returns and will acknowledge if an item isn't eligible when looking at the item or at checkout. None of that occurred or else I never would've made the purchase. Paid returns are a must for me. On top of the fact that I still never received the t-shirts. No tracking updates or anything. I just simply want my money refunded. They can have everything back. I don't want any of it. But for sure, I will not be paying for it.

March 30, 2024
Unprompted review
Rated 1 out of 5 stars

2 sets of couples rings

I ordered 2 sets of couples rings and first they took forever to get to me and they gave me the wrong tracking number then when I finally got it in the mail about 3 months later it was not real Sterling silver it felt like some real light weight rings out of the candy machine I would not recommend getting anything from this site

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money.

I didn’t even want to give them a one star. They ended up sending me these tiny little sweaters. On their website it says they will provide you with a return label. Instead, they tell you to mail your stuff to China address. I hate when a company falls asleep advertises, and does not come through with their word I will never buy from them again.

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

They are garbage quality and garbage…

They are garbage quality and garbage customer service I would never recommend them to anyone ... Ordered a few things .. first off the sizes were bad and only half the order came and then afterwards they refused to acknowledge they didn't send the whole order... Wait months for garbage quality Chinese garbage don't buy

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Experience EVER!

I ordered the King/Queen sweatshirt 1 1/2 months before Christmas with being told it would be received well before Christmas. I just now received my product on 1/3/24. Customer service is a joke as they don't care....PLUS when I received the order finally they sent the WRONG size! When I contacted them they wanted ME to pay for a new sweatshirt! This company is horrible!

January 3, 2024
Unprompted review
Rated 1 out of 5 stars

Wrong order

It took over a month for me to get 2 hoodies that I ordered. I ordered green and black hoodies, 1 says king and the other queen. I got gray and black hoodies instead. I told them I got the wrong order but they keep telling me I got the right order but due to "screen resolution" I got gray and black. It's false advertisement. Do not order from them.

December 3, 2023
Unprompted review
Rated 1 out of 5 stars

Shirt was sent misspelled

I ordered a set of couples shirts and mine was not spelled correctly. I emailed them and they replied that they would send me a replacement with it spelled correctly. Now they will not respond to my emails and I have not received the replacement.

July 17, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered 2 shirts and they took my…

I ordered 2 shirts and they took my money and a week later they are telling me I owe more money. I sent a copy of my invoice and order number (thankfully I screen shot it) and my payment from PayPal saying I paid the full amount. This place is a scam.

April 22, 2023
Unprompted review

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