Very clear and concise directions; that offered a proper and appropriate course of action in the conduct of their business and operations. They have proper format for their categorized documents. The... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I purchased a vehicle history before selling my car. Pay attention because like many of these services there is a default subscription in the pay process. I sent an email asking for a cancellation and... See more
I was pleased with how thorough the explanation of their charge process was. I was happy with my report information and i no longer needed any other reports. They made this very user friendly and I wo... See more
It was super easy to get in touch with customer support and get my account canceled and a refund for my last charge. It’s easy to forget subscriptions and not many times is it easy to cancel those sub... See more
Company details
Written by the company
Access publicly available court records in easy-to-view reports. Email support@courtrec.com or call 1-877-524-7143 for support.
Contact info
United States
- 1-877-524-7143
- support@courtrec.com
- courtrec.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Agent (Stephen) was very helpful.
April 5, 2026
Unprompted review
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Great Customer Service
Amazing experience with Thomas! The customer service was incredibly fast, responsive, and helpful. They made the whole process easy and stress-free. Highly recommend!
April 4, 2026
Unprompted review
I was being charged for something I…
I was being charged for something I used one time and thought I canceled it. Apparently it was an old account that was canceled not the current one. I didn't like that I was not being notified of the purchases every month. But the the company willing refund me half the amount of charges, which is better than most companies would for this type of service.
April 4, 2026
Unprompted review
Easy to cancel account
I no longer needed the service and my request to cancel was processed immediately.
April 4, 2026
Unprompted review
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Samatha is the best!
Samatha help did well at explaining the concerns I had. Very timely and informative
April 3, 2026
Unprompted review
Kimberly was fast and straight to the point
Kimberly was fast and straight to the point. Solved my problem right away
April 3, 2026
Unprompted review
Donna was quick to help and super nice!
April 2, 2026
Unprompted review
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Good customer service but I shouldn’t have been charged
Helpful response and action at customer service. however, I do believe I should not have been charged for a second month as I had declined the offer to continue the service.
April 2, 2026
Unprompted review
Concern was promptly addressed
Concern was promptly addressed. It took the agent less than 5 minutes to look into the issue and resolve the problem.
April 2, 2026
Unprompted review
thank you steven from chat customer…
thank you steven from chat customer service. You helped me with my concerns. keep up the great work.
April 2, 2026
Unprompted review
Seems like the situation was handled
Seems like the situation was handled. I will have to wait to see if the charges will stop as I was told and given a confirmation number.
April 2, 2026
Unprompted review
Reply from CourtRec.com
Hello Sal,
If you haven't received your refund yet, please contact us at support@courtrec.com and put ‘Refund’ in the subject line. We will immediately refund your order.
The Support Team
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Katherine was amazing and was very…
Katherine was amazing and was very speedy in assisting me with my issue. The whole process took no more than five minutes. I also received confirmation emails in real time. Great customer support if you have any concerns!
April 2, 2026
Unprompted review
Fast and easy service
April 2, 2026
Unprompted review
The agent who helped me was really…
The agent who helped me was really helpful and made it fast and easy!
April 2, 2026
Unprompted review
that's so fast service.nice n helpful
that's so fast service.nice n helpful
April 2, 2026
Unprompted review
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Refuned my money!
April 1, 2026
Unprompted review
quick and easy
Stephanie was very helpful in canceling my subscription it was quick and easy.
April 1, 2026
Unprompted review
Super fast cancellation of my…
Super fast cancellation of my membership. No excessive questions or trying to get me to stay. Kimberly was very efficient and got straight to helping me!
April 1, 2026
Unprompted review
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