Courtyard.io Reviews 400

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 321 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the variety of packs and the quality of their pulls. Many people also appreciate the platform's user experience, describing the interface as clean, easy to navigate, and visually appealing. However, some customers also noted issues with customer service, mentioning slow response times or unresolved problems. A few other people also felt that the website could be glitchy, with some experiencing difficulties with the shipping screen or login errors. Additionally, some reviewers were not happy with the pricing, citing high shipping costs and fees that they felt were unreasonable or made the overall experience feel like a rip-off.

What people talk about most

Product

Consumers find the product offerings to be positive, with many appreciating the wide selection of pack... See more

User experience

Customers consistently note positive experiences with the user experience. Many praise the platform's ease of... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the support as amazing,... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise the platform's ease of use, clean... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express dissatisfaction with hidden charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shipping + packing quality is legit. Have had damaged slabs from other competitors. These guys take care of your cards. Website and app are okay but week-long lasting bugs and slow customer service ki... See more

Rated 4 out of 5 stars

I really really like the platform. My only qualm is the drop rates. When I first started it felt like the odds were actually a bit more reasonable with house edge being obviously high, but now it feel... See more

Rated 4 out of 5 stars

This is an interesting platform for getting into sports cards, etc. Bypass the endless opening of packs to find avg cards. Is this considered an alternate investing space…only time will tell.

Rated 4 out of 5 stars

You are constantly evolving and making important updates to make it more transparent while introducing new products and price points to appeal to every level of collector. My best pull was a Kareem rc... See more


Company details

  1. #36 of 41 best companies in Collectibles Store
  2. #98 of 124 best companies in Online Marketplace

Written by the company

Courtyard.io a marketplace built for discovery. From graded sports and Pokémon cards, to comics, watches, and more, buy and sell with 0% marketplace fees and experience the thrill of opening mystery packs that you can sell back with an instant buyback offer. Vaulted storage and insurance come free, so you can buy, sell, and manage your collection on the go. Ship to your home anytime, list in the marketplace, or sell instantly. It’s the thrill of collecting with none of the hassle.


Contact info

3.9

Great

TrustScore 4 out of 5

400 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

10/10

The folks at courtyard are great! They offer transparent odds on any pack you select, as well as showing the potential big hits. Additionally, I have personally contacted customer support on a few occasions and the support i have received is second to none; extremely professional and I've always left the chat with a positive resolution to my request. I cannot recommend Courtyard more if you are looking to get into online pack ripping or buying sealed packs.

May 6, 2026
Rated 4 out of 5 stars

enjoy the app overall 8/10

Definitely enjoy the app overall. Wish there was trading on the platform and that the buyback offers/valuations were more accurate. Was told by support before “you can list it on our marketplace if you believe we undervalued it”. If it’s an obscure card it will sit for sale, more accurate valuations = more happy customers. 99% of the interactions I have had with support have been great. I have brought many friends over to the app not realizing about the refer a friend promos. I’m happy to do it! Thank you!

May 5, 2026
Rated 5 out of 5 stars

Amazing platform

The user interface is maybe the best in the industry. The marketplace is also by far the best platform to buy and sell cards that I’ve used aside from a giant like EBay. The occasional promo codes you send also incentivize me to rip more.

April 30, 2026
Rated 3 out of 5 stars

The software is buggy and the team’s…

The software is buggy and the team’s solution to user headaches is to offer 100% buyback on a new pack….after you have paid for it of course. This is a slick way to make you feel like you are getting something but really just gets you to spend more in the site.

May 1, 2026
Rated 5 out of 5 stars

Courtyard has made amazing improvements…

Courtyard has made amazing improvements and has vastly improved and expanded the platform. I’m very happy and pleased to be apart of the community at courtyard.io. And I look forward to even more content coming in the future!
-Fplatz
-John Schmidlapp

May 5, 2026
Rated 2 out of 5 stars

Not that great. Wish it was better.

Just wish there was more value in their cards. You pay fifty you get a card worth 30. You pay twenty five You get a card worth ten. It's really not worth it. There are some nice cards that you can get but they are very few. More like a gambling site than anything else. It's a shame because I like the way it looks, but in the end it's just another site taking money from you.

February 11, 2026
Rated 3 out of 5 stars

Gambling with extra steps

So overall I do enjoy the concept of courtyard. I have gotten some serious grails
Auto Puka’s
Patrick mahomes gold /10
And some other grails but I can’t honestly leave a solid review due to the slippery slope the app truly is. It’s gambling with extra steps. I do wish this app has a total loss record on what you’ve spent. I know I’m deep in the hole, but this app just like slot machines play on the dopamine rush you get for winning you get blinded by how much you’ve actually spent. And I was a user when it was just the 4 sports and levels. Now it’s grown into something even bigger. I just hope people can control the urge when it gets out of hand, because I was not.

May 5, 2026
Rated 4 out of 5 stars

Highly recommend

I've been using courtyard for quite awhile now and my overall experience has been way better than other platforms selling repacks. I've pulled my best cards on courtyard, they charge less than the other guys to get your cards shipped, and their fees are more reasonable! Even though I still haven't pulled a Grail I highly recommend using this sight!🤙

May 4, 2026
Rated 5 out of 5 stars

I've been using courtyard for over 3…

I've been using courtyard for over 3 years. I have nothing but good things to say about them. Website is good, app is good, customer service has been amazing. They keep improving and and stepping up there game. It has been great for my collection.

May 4, 2026

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