Coach house insurance is hard to come by especially if insuring joining garages, easy to set up fully online, price reasonable compared to other specialist insurers. Why only 4 stars, as the real t... See more
Company replied
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I found purchasing buildings and contents insurance. Through cover builder simple really straight forward and there's the added bonus of the live chat team if you have any questions happy days keep... See more
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Was a little weary having never heard of coverbuilder before and wondered if they may have been a phantom. Found them on topcashback so came to the conclusion they were real. Everything seemed to go... See more
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I was able to get reasonably priced buildings and contents insurance even though I teach from home and my home has a flat roof - these 2 things exclude me from many insurers. All easily organised on... See more
Company replied
Company details
Information provided by various external sources
CoverBuilder is one of the UK's leading providers of specialist home insurance, covering the growing number of people out there who have issues finding cover or who are being charged extortionate prices. We work with major UK insurers to provide a choice of policies to our customers. Think of us as a form of comparison website where we negotiate deals and offer you a policy to match your needs.
Contact info
Drake House, Plymouth Road, CF64 3TP, Penarth, United Kingdom
- 0333 358 3 359
- help@coverbuilder.co.uk
- coverbuilder.co.uk
Reply from CoverBuilder
Hi Paul, thank you for taking the time to leave a review for your home insurance. We're pleased to hear you found the website easy to use.
Kind regards,
CoverBuilder
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Reply from CoverBuilder
Thank you for your 5-star review, we're glad to hear that you found the service quick and efficient.
Best regards,
CoverBuilder
Insurance for those that work from home
I was able to get reasonably priced buildings and contents insurance even though I teach from home and my home has a flat roof - these 2 things exclude me from many insurers.
All easily organised online and the documents arrived in the post a few days later.
As always with insurance, I hope I won't ever have to make a claim!
April 7, 2018
Unprompted review
Reply from CoverBuilder
Hi Louise, thank you for your lovely review. We're really pleased to hear that we were able to offer you a suitable policy for your needs and that you found the policy easy to organise.
Best regards,
CoverBuilder
Very good
I found it very straight forward and easy to set up However I’m not too sure in a few aspects where I would find the t easier to speak to somebody
April 7, 2018
Unprompted review
Reply from CoverBuilder
Thank you for taking the time to leave your review Leaza, we're glad your found your policy easy to set up. Should you ever need to talk to us our customer services team are available during office ours via LiveChat and phone.
Best regards,
CoverBuilder
Very quick and easy to navigate around…
Very quick and easy to navigate around the website and to get cover in place.
April 6, 2018
Unprompted review
Reply from CoverBuilder
Hi Helen, it's great to hear that you found the website easy to navigate. Thank you for taking the time to leave your lovely review.
Best regards,
CoverBuilder
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Excellent website to use and best quote…
Excellent website to use and best quote for my requirements by a mile.
April 6, 2018
Unprompted review
Reply from CoverBuilder
Hello Ian, thank you for your great review, we're so pleased to hear that we were able to offer you the best quote.
Kind regards,
CoverBuilder
Great friendly and quick to help…
Great friendly and quick to help service. I am pleased I have found what products you offer and suitable to my requirements, thank you
April 4, 2018
Unprompted review
Reply from CoverBuilder
Hello Helen, thank you for your great review. We're glad to hear that you were pleased with our service and that we were able to offer a suitable product.
Kind regards,
CoverBuilder
Straight forward and easy to do…
Straight forward and easy to do excellent service
April 3, 2018
Unprompted review
Reply from CoverBuilder
Hello Gillian, thank you for your 5-star review, it's great to hear that you found it easy to purchase your home insurance with us.
Best regards,
CoverBuilder
4 out of 5.
easy web-site to navigate and obtain quote.
But requested postal documents took over a week to arrive.
Rang customer service who instantly e-mailed copy documents.
so hence 4 out of 5.
March 29, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your useful feedback. I have looked into what happened to check to see if there were any delays or errors in printing and sending your documents. There were none that I could find and so I can only put this down to the length of time it took to arrive at your door. I’m glad to hear our customer services team have already resolved this for you.
Kind regards,
CoverBuilder
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Good easy to use service
March 24, 2018
Unprompted review
Reply from CoverBuilder
Thanks for your 5-star review Laura, we're pleased to hear that you found the website easy to use!
Best regards,
CoverBuilder
Clear and concise offering wider cover…
Clear and concise offering wider cover than other websites
March 24, 2018
Unprompted review
Reply from CoverBuilder
Hi Peter, thanks for your 5-star review, it's great to hear that we were able to offer wider cover than other sites you had looked at.
Best regards,
CoverBuilder
Excellent service.
I was extremely satisfied with how easy it was to look for a quote and arrange a new policy cover to start at a time which was suitable to me. The documents arrived swiftly and are easy to understand. I haven't had to make a claim yet so cannot comment on that but overall arranging a new policy was very easy.
March 24, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your great review Kath, it's always good to hear that people have found it easy to purchase the right cover using our website.
Kind regards,
CoverBuilder
Coverbuilfer review
Easy to use. Reasonable price considering the flexibility to cancel without fees.
March 24, 2018
Unprompted review
Reply from CoverBuilder
Hello Giles, thank you for your review. We're glad you were happy with the price of your policy and our no cancellation fee promise.
Best regards,
CoverBuilder
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Easy and clear to Setup
Easy to use through the website with added help on the phone when needed, 👍
March 24, 2018
Unprompted review
Reply from CoverBuilder
Hi Becky, thanks for your 5-star review. We're pleased to hear that you found the website easy to use!
Best regards,
CoverBuilder
Very straight forward
Very straight forward, could do with a bit more detail on insurers.
March 23, 2018
Unprompted review
Reply from CoverBuilder
Hi Michael, thank you for your useful feedback. We're glad you found the purchasing process straightforward.
Best regards,
CoverBuilder
Completed everything on line
Completed everything on line, had a few queries, so went on the chat line which cleared things up to carry on filling in the on line form. This was on 14/03/18. Payment has gone through. I requested that I received my policy by post, I have not received it yet 23/03/18 or any correspondence. So abit worrying as payment has been taken. So I will have to chase it up with a phone call and being a 033 number this cost a fortune.so not happy at the moment.
March 22, 2018
Unprompted review
Reply from CoverBuilder
Hello Jayne, Thank you for your feedback. We're sorry to hear that you did not receive your policy documents in a timely manner. We understand that you have now spoken to our customer services team and received your documents. We also want to reassure you that calls to our phone line are charged at standard network rate.
Kind regards,
CoverBuilder
Easy and reasonable price
March 22, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your review James, we're pleased to hear that you found our quote system easy to use.
Kind Regards,
CoverBuilder
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I can’t seem to switch on the facility…
I can’t seem to switch on the facility to access online documents. Very frustrating- just says that there is a problem and try again. Same result.
March 22, 2018
Unprompted review
Reply from CoverBuilder
Hi Steve, thank you for your valuable feedback. We’re sorry you had issues trying to switch from paper to online documents. I am aware our customer services team have spoken to you and have now rectified the issue.
Best regards,
CoverBuilder
Cover for a prefab house
I had contacted many insurers and was finding it difficult to get cover for a prefab house. Quick response when I rang with a few questions - excellent customer service.
March 22, 2018
Unprompted review
Reply from CoverBuilder
Thank you for your great review, we're very pleased to hear that you found our customer service excellent!
Best wishes,
CoverBuilder
Good experience
Good experience. Quote was easy to obtain and price was the best I could find. All good.
March 21, 2018
Unprompted review
Reply from CoverBuilder
Thanks for your 5-star review, it's always good to hear that our system was easy to use and that our prices are competitive.
Kind regards,
CoverBuilder
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