findmytrip.uk Reviews 162

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional approach, making the booking process smooth and stress-free. Many people highlighted the excellent customer service, noting that agents were knowledgeable, responsive, and went above and beyond to tailor trips to individual needs, even with multiple changes. Consumers were particularly impressed with the efficient and well-organized service, from initial inquiries to detailed planning, ensuring a positive experience. The booking process is frequently described as easy and straightforward, with many reviewers expressing their intention to use the company again for future holidays.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, patience, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the helpfulness and efficiency of the... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers highlight the ease... See more

Holidays

Clients share positive opinions on holidays, often highlighting the amazing value and ease of booking. Many... See more

Customer service

Consumers find customer service to be positive, highlighting the helpfulness and efficiency of agents.... See more

Based on these reviews

Rated 5 out of 5 stars

Very unsure about this company to start with......Then comes along KYLA The patience of a saint....really helpful , as I was communicating with my brother in Australia. And the time difference was... See more

Company replied

Rated 5 out of 5 stars

Professional unhurried service from Nikki when planning our trip to Switzerland. Nikki answered all my questions, even forwarding maps to show distances between hotels and transport services. She adap... See more

Company replied

Rated 5 out of 5 stars

I would just like to say a massive thank you to Kyla Brown who went out of her way to help me with information on train holidays. She was polite,patient and knowledgeable. She even sent me pictures of... See more

Company replied

Rated 5 out of 5 stars

Just booked our trip with Aron he was wonderful, really helpful with answering my qyestions, made sure we got everything included that was needed. Really informative and all done in the comfort of our... See more

Company replied


Company details

  1. Travel Agency

Written by the company

FindMyTrip.uk is your go-to travel partner for affordable flights, hotels, and tours across the globe. We specialize in offering top travel deals at a fraction of the usual cost, helping you explore more while spending less. Book with us and discover how easy and budget-friendly your next trip can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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Rated 4 out of 5 stars

Got exactly what it said we would easy…

Got exactly what it said we would easy monthly payments with a reminder link no extra charges the hotel apartment was large, clean, and free bus into the town and back throughout the day which was brilliant as hotel up a very steep hill we have just finished paying for our 2nd holiday with this company

October 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Very unsure about this company to start…

Very unsure about this company to start with......Then comes along KYLA
The patience of a saint....really helpful , as I was communicating with my brother in Australia. And the time difference was a problem. She never faulted her professionalism, and after a week of discussions on WhatsApp, got us everything we wanted. I can't thank her enough, definitely employee of the year never mind month
And as a disabled pensioner, service like this is rarely found these days
I will definitely be using this company again

April 23, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're delighted you had a wonderful experience and hope to assist you again soon.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Great company and staff

Great company and staff. Have used the site a few times now.
Lily Green is wonderful and very helpful. Will use again and ask for he.

April 10, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We truly value your feedback. It’s great to hear you had a smooth and enjoyable experience with FMTUK.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

It was very easy to book.I was given a…

It was very easy to book.I was given a choice of airports . We got a local airport and good flight times.
Wasn't pushed into booking straight away .A good service

April 22, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We appreciate your feedback and are delighted you had a positive travel experience with us.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Booked our Poland trip through findmytrip.uk

Booked our Poland trip through findmytrip.uk, Hazel did a wonderful job finding the right place and time to suit us.Fantastic job Hazel.

April 20, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback is greatly appreciated. We're glad your experience with FMTUK was a pleasant one and we look forward to your next trip with us.
Sincerely,
Team FMTUK

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Rated 5 out of 5 stars

Just book a holiday to go to Krakow…

Just book a holiday to go to Krakow with the lovely Nikki . At no time did I feel rushed or hurried along . Nikki had the patience of a saint . Nothing but nothing was to much trouble . I feel if you ever get Nikki you are a lucky person . Holidays are amazing value can’t wait to go . ❤️

April 15, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're glad you enjoyed your journey and look forward to helping you plan your next adventure.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Just back from Prague organised by find…

Just back from Prague organised by find my trip so impressed and the hotel fenix was beautiful will definitely use them again

April 13, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're delighted you had a wonderful experience and hope to assist you again soon.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Bernina and Glacier Express Trip September 2027

I had the great pleasure in dealing with Lilly today. She assisted us in booking a 9 day trip to Italy and Switzerland next September - 2027. I found her to be extremely knowledgeable and professional in her dealings with me from start to finish and in no time at all we had confirmation that the trip had been booked. I would have no hesitation in recommending both Lilly and the company.

April 12, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We truly value your feedback. It’s great to hear you had a smooth and enjoyable experience with FMTUK.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Lilly was very helpful

Lilly was very helpful. Prompt responses with all our queries.

April 9, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Thank you for sharing your experience. We're happy to hear everything went well and look forward to planning your next journey.
Sincerely,
Team FMTUK

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Rated 5 out of 5 stars

Exceptional service

Kyla Brown was very helpful putting this trip together for me. I changed a few things but this was no problem . Very patient and reliable would highly recommend . Thank you for your help for my wonderful trip

April 8, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We appreciate your feedback and are delighted you had a positive travel experience with us.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Olivia was amazing

Olivia was amazing! She kept me informed throughout the booking process. She communicated efficiently and clearly. All my questions & queries were answered swiftly and fully. Travel documents sent in a timely manner Fantastic customer service…. Thank you Olivia. I will definitely recommend find my trip and Olivia to my friends and family

April 7, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We value your feedback and are pleased to hear your trip was enjoyable. We look forward to serving you again.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Terrific service

Terrific service, prompt, detailed responses to questions, very accommodating, brilliant service and an amazing trip

December 8, 2025
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We appreciate your kind words. It’s great to know you had an enjoyable trip with FMTUK. We hope to assist you again soon.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

What a find!

What a find!! I was really unsure what sort of holiday I wanted to book. Niki went above and beyond to help me find the trip for me. I would recommend this way of sourcing a holiday to anyone

March 28, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We value your feedback and are pleased to hear your trip was enjoyable. We look forward to serving you again.
Sincerely,
Team FMTUK

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Rated 5 out of 5 stars

Hazel was very helpful

Hazel was very helpful, picking us the best available options for our trip that we we were looking at. Would definitely recommend her.

April 4, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're glad you enjoyed your journey and look forward to helping you plan your next adventure.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Fantastic … hardy was amazing so…

Fantastic … hardy was amazing so helpful .. asked lots of questions and all was answered promptly .. would definitely contact her/him in the future .. thank you so much

April 2, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveller,
We appreciate your feedback and are delighted you had a positive travel experience with us.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Time and patience is key

My advisor Olivia was very patient and helpful answering all my questions and finding best options that suited my group thanks

March 10, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
Your feedback is greatly appreciated. We're glad your experience with FMTUK was a pleasant one and we look forward to your next trip with us.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Kyla was very efficient and…

Kyla was very efficient and informative.
Very professional with approachability.
An overall great experience

March 12, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
We truly value your feedback. It’s great to hear you had a smooth and enjoyable experience with FMTUK.
Sincerely,
Team FMTUK

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Rated 5 out of 5 stars

Olivia was excellent throughout the…

Olivia was excellent throughout the process of picking me the best available options for the trip i was looking at.
Nothing was too much bother for her either.
Would highly recommend

March 30, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
Thank you for sharing your experience. We're happy to hear everything went well and look forward to planning your next journey.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Short break

I have just booked a short break with findmytrip uk and it has been such an easy process. Hardy has been so helpful and gone the extra mile when I have had any issues, resolving any problems to ensure everything is as I wanted it to be. Now just to wait for the trip date to come around. Thank you Hardy

March 30, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
Your feedback means a lot to us. We're delighted you had a wonderful experience and hope to assist you again soon.
Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Love this company

Love this company. I have been chatting with Lilly. I think she actually listened to what my requirements have been. Sensible pricing all really good. Thankyou

February 10, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveller,
Thank you for your feedback. We're pleased to know you had a positive experience and look forward to welcoming you back.
Sincerely,
Team FMTUK

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