Would rate zero but can't they will not stop calling and I have had enough of it I have had more than 35 -50 calls from them in the last month even when I try to say I don't want their service they ke... See more
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The staff were very knowledgeable whilst I was taking out my policy and at that point I was very happy with the service. But 8 months on I am still waiting for my £147 cashback to be made payable via... See more
Purchase through cashback website and never receive cashback. Tried to ring cover choice and they just dont care. As long as they've got your money that's all that matters to them!
They were good in advising for the cover taken via them but have not honoured the cashback part of the deal. Not returning call and no response to email. Very poor experience
Company details
Information provided by various external sources
Cover Choice aims to be the number one UK brand for life and protection insurance. Service, value, technology and people are just some of things that contribute to this. Communicating to customers during the life of their policy is key to understanding their needs and making sure they always have the right level of cover in place. Life Insurance can be complex, Cover Choice is here to make sure it isn’t and ease the process all the way through.
Contact info
Boho 5, Bridge Street East, Middlesbrough, TS1 1HY,
- 01642 265300
- info@coverchoice.com
- coverchoice.com
great customer service
Very helpful staff talks you through everything you want to know provide a grt service
So refreshing
Fantastic knowledge and advice, and actually had the time to talk to you. .
Life insurance
I was very pleased with the service i got from richard he was very polite and helpfull i only wanted to spend a certain amount on my policy of which he understood and did.nt try to push me to spend a lot more so thank you
Polite and efficient
Gave good advice and found a well-priced product.
Delighted!
Understood exactly what I wanted and thought outside the box to meet my needs. Well done Paul Gibson!
Excellent service
I had spoken to Richard who helped me find the correct life insurance to suit my needs. He was very thorough and explained everything in detail to me. I would definitely recommend using this company and Richard again
customer service
Friendly, Helpful and very approachable telephone skill with good manners.
Very helpfull
Helpfull with no added pressure, glad I got in touch thankyou
Life Cocer
The lady that dealt with my applicant was very polite, caring. She also phoned back at the time I said what time i needed to be phoned back due to the job that I do. Value for money.
life insurance
Spoke with an advisor he was very helpful very polite and professional in explaining the whole life insurance plan. would highly recommend.
Thanks.
Very good, told me everything I needed too know, and explain too me that was easy too understand
This company is very good explaining everything you need too know, in a way you can understand
Very helpful and straight forward life insurance advise
Michael was very helpful in arranging mine and my wife's new life insurance policies at a very competitive price.
Claire omar
Straight forward an so easy explain everything even if I wasn't sure about things.
Can't complain about service, friendly, knowledgeable and helpful.
Oliver who I spoke to was very pleasant and explained things.
Was very impressed with the service.
Life Insurance
Excellent honest advice good cover for a very reasonable price,
Nice people to deal with.
Very good service
Thanks to Anthony for his advice and knowledge in guiding me through the process,
Clear, informative, friendly.
Andrew was clear, informative, friendly and very helpful in providing the options available to me which helped me select the right policy for my wife and I. Not pushy and reminded me that a cooling off period for reviewing the policy selected was in place. Great service.
Friendly expert advice
Oliver was friendly, polite and very knowledgeable. He didn't try to upsell he looked for exactly the cover I required. I was so impressed by him and his attitude I asked for extra cover the following day and again got a very good deal on exactly what I required. He was very understanding of my situation and had great empathy. I wouldn't hesitate to recommend them.
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