Cover Choice Reviews 433

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Would rate zero but can't they will not stop calling and I have had enough of it I have had more than 35 -50 calls from them in the last month even when I try to say I don't want their service they ke... See more

Rated 2 out of 5 stars

The staff were very knowledgeable whilst I was taking out my policy and at that point I was very happy with the service. But 8 months on I am still waiting for my £147 cashback to be made payable via... See more

Rated 1 out of 5 stars

Purchase through cashback website and never receive cashback. Tried to ring cover choice and they just dont care. As long as they've got your money that's all that matters to them!

Rated 1 out of 5 stars

They were good in advising for the cover taken via them but have not honoured the cashback part of the deal. Not returning call and no response to email. Very poor experience

Company details

  1. Insurance Agency

Information provided by various external sources

Cover Choice aims to be the number one UK brand for life and protection insurance. Service, value, technology and people are just some of things that contribute to this. Communicating to customers during the life of their policy is key to understanding their needs and making sure they always have the right level of cover in place. Life Insurance can be complex, Cover Choice is here to make sure it isn’t and ease the process all the way through.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

433 reviews

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Rated 5 out of 5 stars

Excellent Service

Oliver was my advisor, he was very helpful with regards to the quotes I requested and the kind of life cover I wanted. He went out of his way to make sure I was happy to pay the premium that was within my budget. He kept me updated via text and email. Excellent service from Oliver.

November 13, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Fantastic service very prompt and helpful in setting up our insurance. I dealt with Richard who was excellent in providing us with our requirements.
Won't hesitate in using Cover Choice again.

November 8, 2016
Unprompted review
Rated 5 out of 5 stars

Cover Choice the uncomplicated way to get Life Cover

I checked on line for a good life cover rate, Cover Choice came up as the best deal and stated I would receive a call within a few hours.
I was called by Michael who was very helpful, I had no unanswered questions by the end of the call.
I have received all my documents and a follow up call from Natalie to confirm I was happy with everything and if I had any queries.
Cover Choice have made me feel that I can call them at any time for any advise or any further explanations required. I am very satisfied

November 8, 2016
Unprompted review
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Rated 5 out of 5 stars

Excellent service

As stated above the service was excellent, speedy, concise, the contact was albeit personal (as is the nature of the questions) the person made me feel at ease and very friendly. All in all a first class service and experience.
Regards
J K Andrews

November 4, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

The advisor had excellent product knowledge and managed to answer all my questions regarding life cover. I would recommend using Cover Choice to my family and friends.

November 3, 2016
Unprompted review
Rated 5 out of 5 stars

Policy

Very competent member of staff very knowledgeable and very helpful and pleasant
y

November 3, 2016
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Had a great service and the agent responsible for my insurance gave brilliant advise and kept me informed all the way through the process.

Highly recommended

October 26, 2016
Unprompted review
Rated 5 out of 5 stars

life cover

The service was brilliant. I set up my cover via email and they made it very easy for me. I would recommend this company to any one looking for help to take out insurance.

October 26, 2016
Unprompted review
Rated 5 out of 5 stars

Customer excellence

The customer service was excellent and I was very impressed with the information provided to me and the speed my quote was prossed

October 26, 2016
Unprompted review
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Rated 5 out of 5 stars

Insurance Dilemas

Richard Mothersill at Cover Choice gave me excellent support and guidance to help me chose and then implement a new Life Insurance plan. It is important to have an independent view you can trust in the murky world of insurers who are generally out to get your cash while giving up as little as is legally possible for it! Thanks Richard

October 21, 2016
Unprompted review

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