The customer service person (Shannon) was quick, efficient, and did not ask too many questions. The premium and excess were competitively priced and covered my trekking up to 18,500 feet in Tibet. The... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Excellent and simple service where you see exactly what you are covered for. The website is easy and intuitive and the price is very good. The website actually glitched while I was processing my order... See more
Company replied
Even easier to get cover than last year. Renewal was about 8% more than last year and I thought this was acceptable as my wife and I are another year older! The medical questionnaire was much simple... See more
Company replied
When I contacted through email the response was always really quick snd helpful. When I phoned the staff were really friendly. When I noticed an error Gracie was brilliant at reassuring me and amend... See more
Company replied
Company details
Written by the company
At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.
Covered2Go Travel Insurance
Written by the company
- What We Do
- Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
- UK-Based Call Center
- Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
- 24/7 Emergency Medical Assistance
- We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
- The Whole Package
- At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.
Contact info
1-13 Wellington Road North, SK4 1AF, Stockport, United Kingdom
- 0333 400 7745
- enquiries@covered2go.co.uk
- covered2go.co.uk
Protect Your Adventures with Covered2Go
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Easy Process To Follow
It's an easy process to follow. I have been taking out your policies for several years now. The price is also very fair.
May 26, 2026
Reply from Covered2Go Travel Insurance
Good morning Jackie and Stuart,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you are a returning customer who finds the process of purchasing a policy with us to be easy and that our prices are fair.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
easy to complete online and competitive…
easy to complete online and competitive pricing for cover provided
May 22, 2026
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be easy to complete and that the price was competitive.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Timely answer over the phone and no…
Timely answer over the phone and no waiting . Polite response. Easy to complete online. Great work
May 20, 2026
Reply from Covered2Go Travel Insurance
Good afternoon Jenistan,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our advisors to be efficient and polite. We are also happy that the process of purchasing a policy online was easy to complete.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Pre existing conditions separate quote
Don't like that the charges for medical insurance for pre-existing conditions is separate and additional.
Could not initially retrieve quote, but was able to the next day.
May 21, 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mel,
Thank you for taking the time to leave your feedback for Covered2Go on Trustpilot.
We are sorry to learn that you did not like that the charges to cover your pre-existing medical conditions was separate to the main policy. We can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.
We are also sorry to learn of the difficulties you experienced when attempting to retrieve your quotation, we have forwarded this issue onto our IT Department to investigate furher.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Mr Osborn,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be clear and that the cover is good for a good price.
Thank you for choosing Covered2Gofor your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
The person I spoke to was polite…
The person I spoke to was polite helpful and efficient in answering my questions. As a return customer I received a discount and my previous experience with C2G was positive when I did need to claim.
May 19, 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Smith,
Thank you for taking the time to leave such a positive review for Covered2Go for your travel insurance needs.
We are delighted to learn that you found that our advisors helpful and efficient when answering your queries and that you experience with us was positive when you needed to make a claim.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy, Friendly, Value-for-money
Excellent and simple service where you see exactly what you are covered for. The website is easy and intuitive and the price is very good. The website actually glitched while I was processing my order - I phoned the customer line and Shannon, who answered, could not have been more helpful and cheerful. Great service all around!
May 19, 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Jones,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We’re delighted to hear that you found the service simple, easy, intuitive, and good value. We’re especially pleased that Shannon was able to step in quickly and turn the website glitch into a positive experience with her helpful and cheerful support.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip
Best wishes,
Gracie
Renewal process very straightforward
May 15, 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mr Mckee,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of renewing your Annual policy to be straightforward.
Thank you for choosing Covered2Go for your travel insurance needs for the coming year.
We wish you safe and enjoyable travels.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 4-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of taking out a policy with us to be easy and that your policy was affordable.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Will Time will tell…have a better idea of the company…
Will have a better idea of the company if and when I need to make a claim but the application process was very easy and the price was cheaper than many.
May 12, 2026
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the application process for our policies to be easy, and the price was lower than that of other providers you looked at.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Mr Goodchild,
Thank you for taking the time to leave your feedback for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of taking out a policy with us to be very straightforward and hassle-free.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Max,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be efficient and that it was reasonably priced.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Agreed to cover my 81 year old husband
Agreed to cover my 81 year old husband, easy to use and very happy with service and price.
May 13, 2026
Reply from Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that your managed to obtain coverage for your husband, that the process was easy, and that you are happy with the service and price.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
I have realized that my hearing is very…
I have realized that my hearing is very bad!
Both contacts I had were very kind and patient.
Repeating Questions numerous times till I understood. Patience is a virtue!
At the end of my struggle all was done and I had a cheery Goodbye which made me feel better.
May 11, 2026
Reply from Covered2Go Travel Insurance
Good morning,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that the agents you spoke to were kind and patient and provided you with a cheery goodbye.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Competitive prices
Just booked my travel insurance and the site was easy and straightforward to use. Very competitive prices.
May 9, 2026
Reply from Covered2Go Travel Insurance
Good afternoon Ms Clarke,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy on our website easy and that our prices are competitive.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Excellent Service
The operative that I dealt with was very knowledgeable and made the experience very easy.
May 8, 2026
Reply from Covered2Go Travel Insurance
Good afternoon Mr Ranger,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the operative that you spoke to to be knowledgeable and that they made the experience of purchasing a policy with us very easy.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Excellent company
Excellent company which offers good cover at á reasonable price and a very efficient service .
April 20, 2026
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you find our company to be excellent and that we offer good cover at reasonable prices with efficient service.
Thank you for choosing Covered2Go for your travel insurance needs.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Ms Mitchell,
Thank you for taking the time the leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our staff to be knowledgeable and helpful.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best Wishes,
Gracie
Easy to get a quote.
Easy to get a quote but would be far better if you could do the medical declaration at the same time.
April 28, 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Mccurdie,
Thank you for taking the time to leave a 4-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of getting a quotation to be easy.
We can confirm that we will soon be integrating medical screening into our online journey to make the process even clearer and more convenient.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Great business insurance
Very few companies provide simple 'manual work' travel insurance. Covered 2 go is the exception!
May 1, 2026
Reply from Covered2Go Travel Insurance
Good morning Mr Woollard,
Thank you for taking the time to leave a review for Coevred2Go on Trustpilot.
We are delighted to learn that you found the business and manual work coverage that you required.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
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